Friendly staff delicious food plenty space for sitting friendly service
Atmosphere: 5
Food: 5
Service: 5
maurice hewitt jr
Houston Staple
Atmosphere: 3
Food: 4
Service: 4
Victoria B
Promotes hot donuts till 10am was there at 720am and recieved lukewarm donuts was not happy š
Mariah N.
Iām not sure whatās going on with this location but lately Iāve been having raw dough in the middle of my donuts and today I get mold on a kolache. I thought these were supposed to be quality but apparently quality is really going down hill here.
T Fairbanks
Valena is very rude every time I visit this location. On today's visit I was clearly next in line and Valena overlooked me and proceeded to help the next customer in line. After the costumeer told her that I was obviously next she went on a Spanish Speaking rant before deciding to help and of course without any apologies. Valena lacks costumer service skills and makes this establishment looks bad.
Service: 1
Laura Melton
clean and good do-nuts. People behind the counter with smiles on their faces
Joe Twal
Best donuts in spring and there jalapeƱo sausage
Atmosphere: 5
Food: 5
Service: 5
BTS_ ENHYPEN
Iāve been a long time customer from this location here is my honest thoughts and opinions; they have a trashcan, Iāve never had a frappe from here but if u want something similar to Starbucks go there or Dutch bros ,where they specialize in that . They always try to give me warm/ hot glaze but I donāt mind if it were cold after all they canāt magically have hot glaze sitting there 24/7. All the workers understand and speak English but I think 2 of them have a harder time with it. They have a microwave inside too.
Atmosphere: 4
Food: 4
Service: 4
Van Pierre
Fast service donut was hot melt-in-your-mouth
Orsolya Nagy
I am from Europe and when i travel some time to Houston i always eat here bavarian donuts and coffe.For me this is an absolute super please.Amazing donuts and very nice staff,need anymore?Here are both,thank you.
Walked in with a silk bonnet and the workers started talking about me in Spanish thinking I didnāt understand. What if I was a cancer patient and didnāt have hair? It was extremely rude and thoughtless of a persons circumstance. Wonāt be back to this location.
Atmosphere: 1
Food: 5
Service: 1
Chau N. Nguyen
Tried the salted caramel frappe and it tasted like rotten flesh. There was also no trash can inside the location. Do not recommend. for the amount of $$$ go to starbuck!
Atmosphere: 2
Food: 1
Service: 2
Loretta Solomon
Today is 7/11/25. I just left this location. I purchased 2 glazed donuts & a bag of donut holes. Two issues: 1. I was due .03 change but rather than āaskā me if I wanted my change the person just assumed they could keep it. Lesson-DONāT ASSUME customers donāt want their change!!! I ordinarily would say keep it but that is either when itās being given to me or Iām asked if I wanted it. Bottom line itās mine to keep or give. Itās my CHOICE - not theirs! !
Second issue: They are using some ingredients that leaves a numbing or glue like affect in your mouth. I noticed about a month ago when I visited and purchased glazed donuts. I decided not to go back. But I reversed my decision and decided to try again but get the cake donuts instead. Well, its confirmed that their is an ingredient they are using that gives that numbing affect I. The mouth. So, Iām done. Not sure if itās ALL Shipley locations but definitely this one. I frequented this location many times but it was about a month ago I noticed this issue and itās a wrap for me. So buyer be ware.
Fresh donuts are always good, but staff here is very unprofessional. Had to keep repeating my order to the young man wearing AirPods as heās taking my order at the window. Wouldnāt take them off to hear better. This is not a drive thru with a speaker box, the order is being taken by personnel at window. Hire better staff for or at least tell them itās not professional to be wearing air pods on the floor
Friendly staff delicious food plenty space for sitting friendly service
Atmosphere: 5
Food: 5
Service: 5
Houston Staple
Atmosphere: 3
Food: 4
Service: 4
Promotes hot donuts till 10am was there at 720am and recieved lukewarm donuts was not happy š
Iām not sure whatās going on with this location but lately Iāve been having raw dough in the middle of my donuts and today I get mold on a kolache. I thought these were supposed to be quality but apparently quality is really going down hill here.
Valena is very rude every time I visit this location. On today's visit I was clearly next in line and Valena overlooked me and proceeded to help the next customer in line. After the costumeer told her that I was obviously next she went on a Spanish Speaking rant before deciding to help and of course without any apologies. Valena lacks costumer service skills and makes this establishment looks bad.
Service: 1
clean and good do-nuts. People behind the counter with smiles on their faces
Best donuts in spring and there jalapeƱo sausage
Atmosphere: 5
Food: 5
Service: 5
Iāve been a long time customer from this location here is my honest thoughts and opinions; they have a trashcan, Iāve never had a frappe from here but if u want something similar to Starbucks go there or Dutch bros ,where they specialize in that . They always try to give me warm/ hot glaze but I donāt mind if it were cold after all they canāt magically have hot glaze sitting there 24/7. All the workers understand and speak English but I think 2 of them have a harder time with it. They have a microwave inside too.
Atmosphere: 4
Food: 4
Service: 4
Fast service donut was hot melt-in-your-mouth
I am from Europe and when i travel some time to Houston i always eat here bavarian donuts and coffe.For me this is an absolute super please.Amazing donuts and very nice staff,need anymore?Here are both,thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in with a silk bonnet and the workers started talking about me in Spanish thinking I didnāt understand. What if I was a cancer patient and didnāt have hair? It was extremely rude and thoughtless of a persons circumstance. Wonāt be back to this location.
Atmosphere: 1
Food: 5
Service: 1
Tried the salted caramel frappe and it tasted like rotten flesh. There was also no trash can inside the location. Do not recommend. for the amount of $$$ go to starbuck!
Atmosphere: 2
Food: 1
Service: 2
Today is 7/11/25. I just left this location. I purchased 2 glazed donuts & a bag of donut holes. Two issues: 1. I was due .03 change but rather than āaskā me if I wanted my change the person just assumed they could keep it. Lesson-DONāT ASSUME customers donāt want their change!!! I ordinarily would say keep it but that is either when itās being given to me or Iām asked if I wanted it. Bottom line itās mine to keep or give. Itās my CHOICE - not theirs! !
Second issue: They are using some ingredients that leaves a numbing or glue like affect in your mouth. I noticed about a month ago when I visited and purchased glazed donuts. I decided not to go back. But I reversed my decision and decided to try again but get the cake donuts instead. Well, its confirmed that their is an ingredient they are using that gives that numbing affect I. The mouth. So, Iām done. Not sure if itās ALL Shipley locations but definitely this one. I frequented this location many times but it was about a month ago I noticed this issue and itās a wrap for me. So buyer be ware.
Food: 1
Service: 4
love there donuts š© š
Atmosphere: 5
Food: 5
Service: 5
Fresh donuts are always good, but staff here is very unprofessional. Had to keep repeating my order to the young man wearing AirPods as heās taking my order at the window. Wouldnāt take them off to hear better. This is not a drive thru with a speaker box, the order is being taken by personnel at window. Hire better staff for or at least tell them itās not professional to be wearing air pods on the floor
Atmosphere: 1
Food: 3
Service: 1
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