Starbucks

I’m a loyal Starbucks customer, and my rewards in the app remain full because of my frequent visits. Today, after purchasing a latte, my son asked if he could have a cup of water. I instructed him to return to the store and ask for a cup of water while I went shopping a few stores down. When he returned, he informed the counter employee that they refused to give him water. I walked back down there a short while later and asked the female employee about the issue. To my surprise, they explained that they no longer provide water unless a purchase is made. I explained that I had already made a purchase However, the rude and unprofessional behavior of the employee was unacceptable to me. I will never return to this Starbucks location and will delete the Starbucks app from my phone. Dose Coffee has become my new favorite beverage.

Atmosphere: 1

Food: 1

Service: 1

Seems like the middle of nowhere, but the service and coffee is well worth the stop. To or from College Station

Enjoyed a quiet break at this Woodland Market Square Location

Atmosphere: 5

Food: 5

Service: 5

Customer service was awful, but I guess that's The Woodlands for you. No one was in line, and my husband, daughter, and I were waiting for someone to take our order. Two young ladies walked up and the batista began taking their order. I guess if you don't look a certain way, they don't give two cares about you.

Atmosphere: 3

Food: 5

Service: 1

What a mess!!! Absolutely disgusting. Trash overflowing. Even behind the register is all wet and trash everywhere.

This place is always popping but come on it’s Starbies!
What says family bonding like a day at the mall? The Woodlands is lucky enough to still have a mall that is full of life and two stories of a wide variety of stores. I love to go here.
While shopping and the kids screaming and the credit cards racking up, just head on over to this location on the bottom floor and sooth yourself with a hot coffee. ☕️
Don’t let the line scare you because these baristas know what they are doing and you will have your drink in hand in no time to be able to tackle the stores again.
I recommend the chocolate croissant 🥐 as well.

Atmosphere: 5

Food: 5

Service: 5

The staff was polite. Slow service not enough staff, the employees were all busy. The bathroom was very dirty. After looking around the entire store was dirty. Not just messy it was dirty.

Atmosphere: 1

Great employees with great public relations skills across town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small Shopping Bag

I work here at the Woodlands mall and grabbing a coffee before my shift is a part of my routine!! Kaya and Oliver were super sweet. I got a hazelnut shaken espresso with salted caramel cold foam and it’s THE BEST THING EVER. It was their first time making it and my first time trying it so it was something new for everyone. They even left me a little note which was really sweet! Safe to say that even on a gloomy day my day was still made. ❤️

Atmosphere: 5

Food: 5

Service: 5

My last two drinks from this Starbucks have been disappointing, to the point where they just got thrown away. Both had no taste.

Atmosphere: 4

Food: 1

Service: 4

Extremely rude people; got my order wrong and no apology; I asked for an extra shot of espresso and it was thrown in the counter and no one called my name. Unfriendly, unprofessional and I will never return. The Woodlands mall Saturday Sep 28 1:55 pm

Well.oiled machine-

Atmosphere: 5

Food: 5

Service: 5

Great , customer service !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake Pop

“carmel frappe” tastes like legit water, it took forever to come out, while the other 3 drinks from the order came out immediately, worst starbucks i’ve ever had

Atmosphere: 3

Service: 2

I will never buy Starbucks in my life again

Atmosphere: 1

Food: 1

Service: 1