I usually don’t do reviews much. Unless there is just some outstanding service. I spoke with Emma today at the front and she was super sweet and very nice. Shout out to you, Emma. <3
Atmosphere: 5
Food: 5
Service: 5
Jacelyn Lanham
I love the food/drinks and the atmosphere is always great. But I just recently started going to Starbucks and wasn’t sure what to order. Lockland helped me out tremendously and the drink she made me was amazing ! After that visit I came back over a month later and not only did she remember me but she remembered my name as well! (I have a very uncommon name that most do not remember 5 minutes after I tell them) every time I go and she’s working it immediately puts a smile on my face because of how welcoming and positive she is, we always have amazing conversation. I’m really not the type to leave a review, i honestly don’t think I ever have, weather the service was good or bad. But having worked in a customer service field before it should be recognized so again Lockland is amazing !
Atmosphere: 5
Food: 5
Service: 5
Afam Egbochuku
This Starbucks has to be THE ABSOLUTE WORST of all the locations. There’s something off with how they make drinks and how they even heat up food. I don’t know how you can mess something up as easy as that. I have given this location the benefit of the doubt multiple times and I just will not ever go here again. Today I ordered an ice shaken espresso that was mostly water and that was the straw that broke the camels back for me. Never again. I would give 0 stars if I could. Whoever manages this location needs to make changes. I will be reviewing this location in every platform.
faye cervantes
Love stopping here almost every morning. Love my batistas who take my order and serve me daily. Drinks are always made right. Welcoming atmosphere.
Terrible customer service! We stuck at the drive thru for 30 mins with just two cars ahead of us. Also, there’s an old man working without gloves with HORRIBLE ECZEMA on his hands. As soon as I saw it, I couldnt eat my food! They messed up my order and never said sorry.
Atmosphere: 1
Food: 1
Service: 1
Miguelangel Diaz
Everyone is very attentive and friendly at this location... I always have modifications on my requests, and they are always happy to accommodate. It is very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Kaylie Young
I feel like it should be pretty hard to hand over a drink with the ingredients written on the cup with the wrong ingredients in said cup, but they make it look easy ? Down the sink they went :/ paid $17 for wasted gas and incorrect drinks
Atmosphere: 1
Food: 1
Service: 1
Cass Richardson
The drive-thru was fast, and my refresher was perfect.
Heather Chandler
Watered/iced down drinks not made correctly. This is supposed to have foam
Juan Perez
I do not know what the COVID-19 lock downs did to this place, but it is 2024 and - if you walk in - it looks like the lock downs ended last week for them if you didn't know better. They changed the interior configuration such that all the tables are lined up against the wall, sort of like if you were sitting in a NYC subway car. Who's idea was this? I mean, really. Atmosphere is what people walk into a cafe for before coffee. People can make coffee at home. The coffee, by the way, is just OK. Going forward, I'm going to one of the independently owned small business cafes. Whoever the Regional Manager for this place happens to be, clearly has little interest in investing here.
I do not know what the COVID-19 lock downs did to this place, but it is 2024 and - if you walk in - it looks like the lock downs ended last week for them if you didn't know better. They changed the interior configuration such that all the tables are lined up against the wall, sort of like if you were sitting in a NYC subway car. Who's idea was this? I mean, really. Atmosphere is what people walk into a cafe for before coffee. People can make coffee at home. The coffee, by the way, is just OK. Going forward, I'm going to one of the independently owned small business cafes. Whoever the Regional Manager for this place happens to be, clearly has little interest in investing here.
Atmosphere: 1
Food: 2
Service: 2
Teressa Blackman
If I could give a no star I definitely would. Went through drive through and ordered a frappuccino, close to the bottom of my drink, sucked up a fly. The best part was when I called the store and spoke to a manager. His response was, we do our best but we can't catch everything!
Never again Starbucks, never again!
Kyla Woolnough
Nice location. If you order with the app on your way down the 99, it's ready every time.
Atmosphere: 4
Service: 5
Linda Longoria
Team memeber Lochlan is thr best..always smiling and helpful!
Atmosphere: 5
Food: 5
Service: 5
Dianne Ledesma
Drive-through ran pretty well. Good was not applicable.
I usually don’t do reviews much. Unless there is just some outstanding service. I spoke with Emma today at the front and she was super sweet and very nice. Shout out to you, Emma. <3
Atmosphere: 5
Food: 5
Service: 5
I love the food/drinks and the atmosphere is always great. But I just recently started going to Starbucks and wasn’t sure what to order. Lockland helped me out tremendously and the drink she made me was amazing ! After that visit I came back over a month later and not only did she remember me but she remembered my name as well! (I have a very uncommon name that most do not remember 5 minutes after I tell them) every time I go and she’s working it immediately puts a smile on my face because of how welcoming and positive she is, we always have amazing conversation. I’m really not the type to leave a review, i honestly don’t think I ever have, weather the service was good or bad. But having worked in a customer service field before it should be recognized so again Lockland is amazing !
Atmosphere: 5
Food: 5
Service: 5
This Starbucks has to be THE ABSOLUTE WORST of all the locations. There’s something off with how they make drinks and how they even heat up food. I don’t know how you can mess something up as easy as that. I have given this location the benefit of the doubt multiple times and I just will not ever go here again. Today I ordered an ice shaken espresso that was mostly water and that was the straw that broke the camels back for me. Never again. I would give 0 stars if I could. Whoever manages this location needs to make changes. I will be reviewing this location in every platform.
Love stopping here almost every morning. Love my batistas who take my order and serve me daily. Drinks are always made right. Welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich, Iced Caramel Macchiato, Bacon and Cheese Bites, Cheese Danish
Terrible customer service! We stuck at the drive thru for 30 mins with just two cars ahead of us. Also, there’s an old man working without gloves with HORRIBLE ECZEMA on his hands. As soon as I saw it, I couldnt eat my food! They messed up my order and never said sorry.
Atmosphere: 1
Food: 1
Service: 1
Everyone is very attentive and friendly at this location... I always have modifications on my requests, and they are always happy to accommodate. It is very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
I feel like it should be pretty hard to hand over a drink with the ingredients written on the cup with the wrong ingredients in said cup, but they make it look easy ? Down the sink they went :/ paid $17 for wasted gas and incorrect drinks
Atmosphere: 1
Food: 1
Service: 1
The drive-thru was fast, and my refresher was perfect.
Watered/iced down drinks not made correctly. This is supposed to have foam
I do not know what the COVID-19 lock downs did to this place, but it is 2024 and - if you walk in - it looks like the lock downs ended last week for them if you didn't know better. They changed the interior configuration such that all the tables are lined up against the wall, sort of like if you were sitting in a NYC subway car. Who's idea was this? I mean, really. Atmosphere is what people walk into a cafe for before coffee. People can make coffee at home. The coffee, by the way, is just OK. Going forward, I'm going to one of the independently owned small business cafes. Whoever the Regional Manager for this place happens to be, clearly has little interest in investing here.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I do not know what the COVID-19 lock downs did to this place, but it is 2024 and - if you walk in - it looks like the lock downs ended last week for them if you didn't know better. They changed the interior configuration such that all the tables are lined up against the wall, sort of like if you were sitting in a NYC subway car. Who's idea was this? I mean, really. Atmosphere is what people walk into a cafe for before coffee. People can make coffee at home. The coffee, by the way, is just OK. Going forward, I'm going to one of the independently owned small business cafes. Whoever the Regional Manager for this place happens to be, clearly has little interest in investing here.
Atmosphere: 1
Food: 2
Service: 2
If I could give a no star I definitely would. Went through drive through and ordered a frappuccino, close to the bottom of my drink, sucked up a fly. The best part was when I called the store and spoke to a manager. His response was, we do our best but we can't catch everything!
Never again Starbucks, never again!
Nice location. If you order with the app on your way down the 99, it's ready every time.
Atmosphere: 4
Service: 5
Team memeber Lochlan is thr best..always smiling and helpful!
Atmosphere: 5
Food: 5
Service: 5
Drive-through ran pretty well. Good was not applicable.
Atmosphere: 4
Service: 4
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