Subway

23221-B Aldine Westfield Rd, Spring
(281) 350-0959

Recent Reviews

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Amanda Lee

Claudia is the reason I gave 5 stars. Her customer service is amazing. She's kind with an amazing attitude unlike the other employees that are usually here when I stop by. Claudia is a breath of fresh air because so many people working in food places have the worst attitudes for no reason! Im glad I met Claudia.

Atmosphere: 5

Food: 5

Service: 5

David Nichols

Sandwich was fine, service was horrible. She was rude, and didn't seem like she wanted to work. I asked for extra banana peppers she grabbed 3 rings.... I bring my own cup because they just let people touch all the cups and she got mad and told me I had to use the cups they had then made me pull them apart touching the rims of more cups.. gross. Next time I will drive to another location.

Atmosphere: 2

Food: 2

Service: 1

Hilary Smith

Very quiet but not clean

Atmosphere: 4

Food: 5

Service: 4

Frank Mayorga

I'm just echoing everyone else. Bad customer service - the two girls working lunch today were visibly annoyed with having to deal with the customers at all, but based on previous review, this is nothing new, and management appears to be okay with it.

Atmosphere: 1

Service: 1

Emonee Lewis

I came here a HOUR before closing and they had almost everything put up. They gave me little servings of everything and when I asked for my sandwich to be toasted they said they couldn’t because they cleaned it for the day… oh and they also put the sauce up and when I asked for sauce for my sandwich they sighed as they went to go grab it! I’ve worked in the food industry before and I know how it is when your ready to clock out and go home, but as long as those doors are open, customers are obliged to get the same service as when they first opened!!!

Atmosphere: 1

Food: 1

Service: 1

jonathan coyle

I ordered online, my wife is soy and dairy free. Do sandwiches requested had a lot of customization to prevent an allergic reaction. Gabriel went above and beyond truly impressed with his service and how careful he was and making the food. I’ve honestly had terrible experiences that all other subways around, including this one in the past. But Gabriel was the main reason I am truly happy with how today turned out. This is now the second time he has helped me and my family shout out to Gabriel at this location.

Service: 5

Allyson Caluya

They never have fresh tea, or tea at all for that matter. They used to, now it's like they don't bother to make it anymore.

Fancy_Manifestations

RUN RUN RUN!! LOOKS GOOD ON THE OUTSIDE!! Vegetables are old and discolored. Whomever work on August 2nd at 4:30 PM should be fired. Please pull the cameras to see the store is dirty. The glass is filthy for the food storage and everything looked expired or what was from 2 days before. The young men who are working there today do not care about the store and that's the reason why it's always empty when I've driven by, but today I wanted to give it a try. I never leave bad reviews,but if you come here you may get food poisoning if you haven't already. STAY CLEAR IT LOOKS TO HAVE PLENTY FOOD VIOLATION. YOU WILL NOT EAT FRESH WITH 3 DAY OLD VEGGIES!! SAD DAY FOR A SANDWICH!!

Atmosphere: 1

Food: 1

Service: 1

John W

Totally screwed up a online order for delivery, no way to correct it besides go to the store. Beware of ordering for delivery. Out of 10 items, 3 were delivered.

Atmosphere: 1

Food: 2

Service: 1

Simone Perry

I wish I could give zero stars. I've been to this location twice and each time this young lady has been rude. My order was not correct. I literally had 1 string of bell pepper and 1 piece of purple onion. The female worker drags her feet, moves slow so other people can leave so they will leave and not order. When my daughter told her, that I needed more, she wrapped up the sandwich and kept going. This is poor customer service and a rip off! I barely had anything on my sandwich both times.

I will be contacting the corporate office on this issue. It seems like nothing has been done. Even the mechanic shop complains about this location!

Atmosphere: 1

Food: 1

Service: 1

Dawn Holomon

This has to be the absolute worst Subway I've ever been to. The employees had zero customer service skills. When they began putting the subs together the employees failed to follow instructions, had to be told what we wanted on subs multiple times. The subs were not good at all.

Atmosphere: 1

Food: 1

Service: 1

Caiden Broussard

Waited 30 minutes for him to tell me there was no flatbread so I couldn’t have chicken salad at all. Made me wait longer to call my people to find out what they wanted instead. Decided not to wait another 30 minutes. Train em better.

Atmosphere: 1

Food: 3

Service: 1

Shirley Cruzan

I love subway but when you want in and see rotting veggies, rusted lettuce, slimy spinach, translucent cucumbers it makes you think twice. Not recommended!

Atmosphere: 3

Food: 1

Service: 3

Ken O

At this location, they seem to be reluctant to give you any amount of vegetable

Asking to add jalapeño had four jalapeño slices added to my foot-long sandwich

Service was bad, they ignored me for a few minutes and then kept insulting me in Spanish, assuming I didn’t speak it

Atmosphere: 3

Food: 1

Service: 2

Diana Hinojosa

My goodness.. Andrea had just awful customer service. Very short with words, no smiles, took the absolute longest to take care of us. Gave me the absolute bare minimum veggies. Incredibly awful attitude and strong personality. My gosh.. my sons nachos came out so incredibly dry with bare minimum toppings.

Atmosphere: 1

Food: 1

Service: 1

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