Subway
309 Sawdust Rd Suite A, Spring
(281) 363-4870
Recent Reviews
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They messed up my order $24 and wouldn’t refund or remake the sandwich’s. Basically told me to suck it up since I ordered online
Atmosphere: 1
Food: 1
Service: 4
Esmeralda and Jose are both wonderful! They always have a great attitude everytime I go in there and they make the BEST sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
The sandwich maker was in a rush made my sandwich so sloppy, I actually had to tell her I understand y’all are busy but can you please slow down and stop rushing me. Of course she disregarded I won’t be back to this location.
Atmosphere: 1
Food: 3
Service: 1
The short Hispanic woman needs customer service training immediately. I bought two 6” sandwiches and the toppings were switched up. I visit this location probably 3x a week. She had an instant attitude but remade the sandwiches. She literally THREW the meat and toppings on the sandwiches with a big nasty dose of attitude. It took everything in me not to match her disposition. My response is to never visit that location if she’s still there. I don’t do disrespect when I’m trying to patronize and partner with my local stores.
Service: 1
Food was ok but the 2 people behind the counter didn't care about my online order. Food was made and sitting for like 15 minutes, then my wife's sandwich was missing a few things she ordered.
Atmosphere: 2
Food: 3
Service: 1
Beware: Mobile orders are frequently stolen here!
On the night of 2/27, I placed a mobile order at this Subway location, and my younger brother went to pick it up for me—only to find that my sandwich had been stolen. When he brought it up to the employee, she didn’t seem to care and refused to remake it without charging him again. She claimed someone else had picked it up, possibly a DoorDash driver, but I’ve never used DoorDash, and it was clearly stolen. Her only advice was to file a complaint through the Subway app because they wouldn’t do anything about it.
While my brother was dealing with this, another customer came in with the exact same issue—his mobile order had been stolen just 10 minutes later! It seems like this is a common problem at this location. If you’re ordering ahead on the app, be aware that your food may not be there when you arrive.
Atmosphere: 1
Service: 1
This subway puts less meat on the sandwiches than others. Go to another location if you can.
Food: 1
I love going to this specific subway. Staff is always friendly and welcoming. They make the sandwiches perfectly.
Atmosphere: 5
Food: 5
Service: 5
The meat was bad, spoiled. Smells and tastes bad, so disappointed!
Food: 1
Today is the third time that I ordered something, online and it took over 35 minutes to get, so when I walked in there, about twenty five minutes after ordering.They still haven't even started on it yet, and she is taking other orders from other customers and telling me to hold on. When they are walkins, not a bad place to eat, but unless you have an hour for lunch and I mean fifty minutes to get the food in ten minutes to eat
Restaurantji Recommends
Lady was rude when making my sandwich and then just threw it in trash when she put the wrong meat on it
Atmosphere: 1
Food: 1
Service: 1
Don’t eat here. The manager isabel is rude and quick to say they don’t have something when they do. She likes to throw things and have an attitude with the customers. i asked for meatball sauce on my sandwich and she put some only on one side of my sandwich & then proceeds to say we don’t have anymore when it was a pot full of it. Then she wouldn’t give me her name as well. 0/10 don’t recommend eating here. don’t waste your time just go to another one who appreciates there customers.
Atmosphere: 1
Food: 2
Service: 1
Isabell had a very bad attitude was slamming stuff around very bad customer service 0/10 I won’t be eating here again , I asked for her name she looked at me and didn’t say anything so I had to ask someone else
Atmosphere: 1
Food: 1
Service: 1
Fairly average - I'm hard of hearing and I'm fairly certain that all working here were ESL.
Atmosphere: 3
Food: 3
Service: 2
The lady who served us was not at all friendly, she made our moment somewhat inopportune, looking for people who know about service and kindness
Food: 2
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