This location has switched to AI and I order my food plain. I get to the window to confirm and the guy says they can't make any changes and the food is already made. I said I told the machine what i wanted he said to try and speak up. Needless to say if left and went to Wendy's
Harry Andrews
You have to talk to a robot at the drive thru now and they ALWAYS ask you to pull forward and park in the front because the order will take longšš»
Bernadette Alsop
Horrible experience at this location. The Manager Jessica and Anna should not be qualified to be managers. The employees and managers don't show any respect towards customers.Also The food is always cold never warm or hot. Tacos are always cracked or stale. Burritos arent properly wrapped so evrything falls out once I bite into it. š”š”š”
Stephanie Hillis
Iām guessing Taco Bell has resorted to letting AI do most of their jobs bc they cannot find employees to work or know how to function in general. 1. AI took our order and half was wrong. Employee finally came on 3min into trying to place an order. 2. Employees moved at a snail pace and acted as if they didnāt know what was going on. Couldnāt even direct us to pull around to the front without mumbling and before even gave our card back.
manahil
Wow canāt even stress how bad of an experience this wasā¦. The guy at the window told me to park ahead and wait for the food so I did and when the food came out this girl comes to the window and hands me my food so rudely and practically screams at me saying āplease do not park in the lot like that againā and starts running back inside before I can even get a response in but I still said that the man told me to do thatā¦ then I come home and realize she didnāt give any of the sauces I asked for.. and my friend takes a bite of her Mexican pizza and it literally tastes like itās been sitting out for days like it was so disgusting she couldnāt even finish it and threw it away. I think people need to remember what customer service is and not be brats to the customers and if ur gonna be rude at least make sure the food doesnāt taste like trash.. thanks
Halie Fine
Placed an order though drive through and was told to find a parking spot and the girl at the window would come and find me with my food. Waited 20 minutes until an off the clock worker let me know I had to go back through the drive through to get my food. Food was now cold :/ nice communication
Zena Rico
HORRIBLE SERVICE UNETHICAL got my order wrong but they are the ones mad that's crazy and unprofessional they trashed my food in the bag cracked my tacos very rude personal very disrespectful I did not eat the food in fear of food safety TACO BELL CORPORATE I HOPE YOUR SEEING THIS
Susan Eadie
Today, your food was a disaster. Everything was in the bag upside down! It wound up mixed together in the bottom of the bag. I've never had a complaint in over 12 years but today, y'all failed miserably.
Javier Flores
never has baja blast drink, only freeze. go to luetta if you want a baja blast with your meal.
Michael OShea
Fast friendly service and food was actually prepared properly!
Great š service šš» š and great people š šš»
Lynndon Johns
They shorted me on my order, and did not give me a receipt, so I can't prove it. Also your bean burritos are getting smaller and smaller....
Kathan Parikh
Absolutely worst service. Upon asking the order taker to grill my burrito, he refused to do it. Upon insisting, he grilled it with the wrapper on. When I asked for the manager, the manager came and told me that the grilling happens with paper and it is for heathy reason. Do they seriously think that customers are stupid?
If they are prepping the food like this when the customer is looking, one can only imagine what they might be doing to other orders when no one is looking.
Never ever going to this taco bell again.
Atmosphere: 1
Food: 1
Service: 1
Grant
Taco Bell is my go-to fast food once in a blue moon. Their crunchy tacos fresco style actually have good macros and are such a great deal in price. Now I wouldn't usually leave a review for a taco bell but this place was the best taco bell I've ever had! My tacos actually looked like the advertisement pics. You guys blew my mind. Thank you!
This location has switched to AI and I order my food plain. I get to the window to confirm and the guy says they can't make any changes and the food is already made. I said I told the machine what i wanted he said to try and speak up. Needless to say if left and went to Wendy's
You have to talk to a robot at the drive thru now and they ALWAYS ask you to pull forward and park in the front because the order will take longšš»
Horrible experience at this location. The Manager Jessica and Anna should not be qualified to be managers. The employees and managers don't show any respect towards customers.Also The food is always cold never warm or hot. Tacos are always cracked or stale. Burritos arent properly wrapped so evrything falls out once I bite into it. š”š”š”
Iām guessing Taco Bell has resorted to letting AI do most of their jobs bc they cannot find employees to work or know how to function in general.
1. AI took our order and half was wrong. Employee finally came on 3min into trying to place an order.
2. Employees moved at a snail pace and acted as if they didnāt know what was going on. Couldnāt even direct us to pull around to the front without mumbling and before even gave our card back.
Wow canāt even stress how bad of an experience this wasā¦. The guy at the window told me to park ahead and wait for the food so I did and when the food came out this girl comes to the window and hands me my food so rudely and practically screams at me saying āplease do not park in the lot like that againā and starts running back inside before I can even get a response in but I still said that the man told me to do thatā¦ then I come home and realize she didnāt give any of the sauces I asked for.. and my friend takes a bite of her Mexican pizza and it literally tastes like itās been sitting out for days like it was so disgusting she couldnāt even finish it and threw it away. I think people need to remember what customer service is and not be brats to the customers and if ur gonna be rude at least make sure the food doesnāt taste like trash.. thanks
Placed an order though drive through and was told to find a parking spot and the girl at the window would come and find me with my food. Waited 20 minutes until an off the clock worker let me know I had to go back through the drive through to get my food. Food was now cold :/ nice communication
HORRIBLE SERVICE UNETHICAL got my order wrong but they are the ones mad that's crazy and unprofessional they trashed my food in the bag cracked my tacos very rude personal very disrespectful I did not eat the food in fear of food safety TACO BELL CORPORATE I HOPE YOUR SEEING THIS
Today, your food was a disaster. Everything was in the bag upside down! It wound up mixed together in the bottom of the bag. I've never had a complaint in over 12 years but today, y'all failed miserably.
never has baja blast drink, only freeze. go to luetta if you want a baja blast with your meal.
Fast friendly service and food was actually prepared properly!
Restaurantji Recommends
Food was delicious
Great š service šš» š and great people š šš»
They shorted me on my order, and did not give me a receipt, so I can't prove it. Also your bean burritos are getting smaller and smaller....
Absolutely worst service. Upon asking the order taker to grill my burrito, he refused to do it. Upon insisting, he grilled it with the wrapper on. When I asked for the manager, the manager came and told me that the grilling happens with paper and it is for heathy reason. Do they seriously think that customers are stupid?
If they are prepping the food like this when the customer is looking, one can only imagine what they might be doing to other orders when no one is looking.
Never ever going to this taco bell again.
Atmosphere: 1
Food: 1
Service: 1
Taco Bell is my go-to fast food once in a blue moon. Their crunchy tacos fresco style actually have good macros and are such a great deal in price. Now I wouldn't usually leave a review for a taco bell but this place was the best taco bell I've ever had! My tacos actually looked like the advertisement pics. You guys blew my mind. Thank you!
Food: 5
Service: 5
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