20 minutes for a drive thru with 2 cars on front of me!!!
Atmosphere: 1
Food: 3
Service: 1
Victoria Combs
Employees are usually rude and my orders are never right at this location. I always have to go into the store after getting drive through orders to have them corrected.
Gabe Enrique
They can’t ever get an order right
Update: they still can’t get orders right
Update to the update: still getting orders wrong
Atmosphere: 1
Food: 1
Service: 1
Katie Simpson
I would rate lower if I could. They have no one helping or assisting customers in front. Solely focused on drive thru. Didn’t even acknowledge any of the customers on the front for atleast 15-20 minutes. AWFUL SERVICE
Atmosphere: 1
Food: 1
Service: 1
T N
Update 12-31-2025: Red head drive thru girl didn't greet and look at me weird. She seems to have an attitude problem for sure and doesnt want to be there. I keep on making mistake of stopping by this location out of convenience and regret it every time.
Older: Bag of chip was only 1/3 full and cheese lid was opened with content spilled in bag. Literally paid $3 for 4 pieces of chips. Also ordered $7 for nacho bell grande and portion was tiny too. It used to be a big portion loaded with beef and chips. Taco bell is literally ripping customers off.
Atmosphere: 1
Food: 1
Service: 1
Shawnquanetta Fontenot
Drive thru needs to do better. Things could’ve gotten totally out of control behind the worker laughing as if something was funny. Then they just threw my kid’s order in the bag, had I been alone definitely would’ve been a problem. What are the shift managers doing? These days people only care about their check & it urkes my nerves.
Service: 1
Meredith Brister
No drink carriers and you better specifically ask for napkins since they think two napkins total is a suitable when THREE drinks were ordered and this is handheld food. Oh, except for the sides of beans and rice, but they also didn’t give a fork. Way to live up to the stereotype, Taco Bell employees!
Service: 1
Jonathan Curry
I don’t know if they were way understaffed or what was going on but it took over 20 minutes to get my food earlier this week. On top of that they gave the wrong sauce type. Luckily the rest of the food was actually right.
Food: 4
Service: 1
Israel Barboza
Quick service.
Atmosphere: 5
Food: 5
Service: 5
nap
I’m gonna start this off by saying, DO NOT GO HERE, FOR SANITARY REASONS. This store has to be the worst fast food store I’ve ever ordered from in my life, they mess something up every single time I order, how does cabbage and guacamole even end up in a grilled cheese burrito?? Not to mention the nacho cheese cheesy gordita crunch I ordered was not only plain but was soaked in nacho cheese, which isn’t even supposed to be on the item, it’s supposed to have a Doritos shell. When I called to ask if I could get my burrito remade? I was asked “so what you tryna do?” by Demari, and hung up on. I worked here about a year and a half ago, and around a year after I left, I ordered from there again, and when I pulled up to the drive thru window, my own ex co-workers told me not to eat the food, and to order somewhere else because there were MAGGOTS in the food!!! HELLO?! I made a mobile order so I couldn’t do anything about it, I had just lost money, but luckily Marcella, the manager at the Taco Bell on Rayford, is the nicest manager ever and made my order there. Julie, get your manager Francisco in line, and Francisco, get your store in line, and learn how to manage it. What was your solution to getting the maggots out of the food again..? Oh yeah! Spray sanitizer on them!! That’ll get ‘em!! Oh yeah, just like the time there were hundreds of ants by and in the bottle for the syrup for coffee and the freezes!! You told us to spray sanitizer on them!! This Taco Bell has some serious issues with health and food safety protocol, and every time an evaluation is done on the store they put on a show and hide behind a mask, making it seem like they’re super clean and following protocol well, but as soon as that evaluation is finished, employees go right back to washing their hands the wrong way and cross-contaminating. Why did I quit this job? I didn’t, I got fired, why? Because Francisco couldn’t understand that HIS STORE’S phone line was out, and I couldn’t call the store, after literally texting him I could not come into work as I had no means of transportation, fired for no-call-no-show for “not calling the store”. Terrible management, terrible service, terrible food, terrible sanitation, and for whatever reason has a hard time following simple rules. Will not order from here again, and I suggest you don’t either.
Vegetarian options: Your food WILL get cross contaminated with meat.
Dietary restrictions: Don’t order here if maggots and ants aren’t a part of your diet.
Kid-friendliness: Employees are immature, and have some wild conversations in back of house.
With 6 cars ahead of me in the drive-thru, it took 40 minutes to get to the window and receive my food, which I ordered on the app. Then, the food received was soggy and really pretty disgusting. The "crispy" taco was not even a bit crispy and fell apart. The burrito was just as soggy and didn't even stay together in the wrapper.
Atmosphere: 2
Food: 1
Service: 1
Mona Lisa Ott
Great service at window! Friendly and efficient. Please bring back empanadas permanently.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
Cory Graham
Closed for maintenance issues? When driving by. No signs or anything out saying as such.
Emily Whitton
Their sign says BREAKFAST and they open at 9 am. Unfortunately, the server told us they don't sell breakfast at any of the locations owned by this owner/operator. Really?! Why haven't they changed their sign? Why open at breakfast time if you don't serve breakfast?
G PM
Twas terrible. First, the guy turned his back on me as i was looking for the checkin number on my phone; then the girl said i can only checkin at the drive through, meaning i have to drive my car around and give her my number,haha! Then after a looong wait, I asked if my order was ready. The 3rd guy apparently put my order on the shelf and said nothing! This place is horrible.
20 minutes for a drive thru with 2 cars on front of me!!!
Atmosphere: 1
Food: 3
Service: 1
Employees are usually rude and my orders are never right at this location. I always have to go into the store after getting drive through orders to have them corrected.
They can’t ever get an order right
Update: they still can’t get orders right
Update to the update: still getting orders wrong
Atmosphere: 1
Food: 1
Service: 1
I would rate lower if I could. They have no one helping or assisting customers in front. Solely focused on drive thru. Didn’t even acknowledge any of the customers on the front for atleast 15-20 minutes. AWFUL SERVICE
Atmosphere: 1
Food: 1
Service: 1
Update 12-31-2025:
Red head drive thru girl didn't greet and look at me weird. She seems to have an attitude problem for sure and doesnt want to be there. I keep on making mistake of stopping by this location out of convenience and regret it every time.
Older:
Bag of chip was only 1/3 full and cheese lid was opened with content spilled in bag. Literally paid $3 for 4 pieces of chips. Also ordered $7 for nacho bell grande and portion was tiny too. It used to be a big portion loaded with beef and chips. Taco bell is literally ripping customers off.
Atmosphere: 1
Food: 1
Service: 1
Drive thru needs to do better. Things could’ve gotten totally out of control behind the worker laughing as if something was funny. Then they just threw my kid’s order in the bag, had I been alone definitely would’ve been a problem. What are the shift managers doing? These days people only care about their check & it urkes my nerves.
Service: 1
No drink carriers and you better specifically ask for napkins since they think two napkins total is a suitable when THREE drinks were ordered and this is handheld food. Oh, except for the sides of beans and rice, but they also didn’t give a fork. Way to live up to the stereotype, Taco Bell employees!
Service: 1
I don’t know if they were way understaffed or what was going on but it took over 20 minutes to get my food earlier this week. On top of that they gave the wrong sauce type. Luckily the rest of the food was actually right.
Food: 4
Service: 1
Quick service.
Atmosphere: 5
Food: 5
Service: 5
I’m gonna start this off by saying, DO NOT GO HERE, FOR SANITARY REASONS. This store has to be the worst fast food store I’ve ever ordered from in my life, they mess something up every single time I order, how does cabbage and guacamole even end up in a grilled cheese burrito?? Not to mention the nacho cheese cheesy gordita crunch I ordered was not only plain but was soaked in nacho cheese, which isn’t even supposed to be on the item, it’s supposed to have a Doritos shell. When I called to ask if I could get my burrito remade? I was asked “so what you tryna do?” by Demari, and hung up on. I worked here about a year and a half ago, and around a year after I left, I ordered from there again, and when I pulled up to the drive thru window, my own ex co-workers told me not to eat the food, and to order somewhere else because there were MAGGOTS in the food!!! HELLO?! I made a mobile order so I couldn’t do anything about it, I had just lost money, but luckily Marcella, the manager at the Taco Bell on Rayford, is the nicest manager ever and made my order there. Julie, get your manager Francisco in line, and Francisco, get your store in line, and learn how to manage it. What was your solution to getting the maggots out of the food again..? Oh yeah! Spray sanitizer on them!! That’ll get ‘em!! Oh yeah, just like the time there were hundreds of ants by and in the bottle for the syrup for coffee and the freezes!! You told us to spray sanitizer on them!! This Taco Bell has some serious issues with health and food safety protocol, and every time an evaluation is done on the store they put on a show and hide behind a mask, making it seem like they’re super clean and following protocol well, but as soon as that evaluation is finished, employees go right back to washing their hands the wrong way and cross-contaminating. Why did I quit this job? I didn’t, I got fired, why? Because Francisco couldn’t understand that HIS STORE’S phone line was out, and I couldn’t call the store, after literally texting him I could not come into work as I had no means of transportation, fired for no-call-no-show for “not calling the store”. Terrible management, terrible service, terrible food, terrible sanitation, and for whatever reason has a hard time following simple rules. Will not order from here again, and I suggest you don’t either.
Vegetarian options: Your food WILL get cross contaminated with meat.
Dietary restrictions: Don’t order here if maggots and ants aren’t a part of your diet.
Kid-friendliness: Employees are immature, and have some wild conversations in back of house.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
With 6 cars ahead of me in the drive-thru, it took 40 minutes to get to the window and receive my food, which I ordered on the app. Then, the food received was soggy and really pretty disgusting. The "crispy" taco was not even a bit crispy and fell apart. The burrito was just as soggy and didn't even stay together in the wrapper.
Atmosphere: 2
Food: 1
Service: 1
Great service at window! Friendly and efficient. Please bring back empanadas permanently.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
Closed for maintenance issues? When driving by. No signs or anything out saying as such.
Their sign says BREAKFAST and they open at 9 am. Unfortunately, the server told us they don't sell breakfast at any of the locations owned by this owner/operator. Really?! Why haven't they changed their sign? Why open at breakfast time if you don't serve breakfast?
Twas terrible. First, the guy turned his back on me as i was looking for the checkin number on my phone; then the girl said i can only checkin at the drive through, meaning i have to drive my car around and give her my number,haha! Then after a looong wait, I asked if my order was ready. The 3rd guy apparently put my order on the shelf and said nothing! This place is horrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap, Nacho Fries
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