The Original Neal's Restaurant

Awesome place for excellent reasonably priced food and great service

Needs more advertising. One the best eating places in Spring TX. The food and service has been great and spot on every time my wife and I have gone. Love this place.

Atmosphere: 5

Food: 5

Service: 5

What a great 👍 Holiday Adventure to Neals! Kim and I live in Panorama Village Tx near Lake Conroe. We were down to visit my Mom( 97 in Jan). See I at my brother's house near Klein High School. We used to live in Spring Area.

Fantastic Lunch menu for eating in or takeout. Wow what great Fish and Chicken Fried Steak. The Peach 🍑 Cobbler was just like Mom used to make.

We really enjoyed pickup and the Family meal.

Atmosphere: 5

Food: 5

Service: 5

Food was good, service was good, prices really good.

Atmosphere: 4

Food: 5

Service: 5

Nice place to get southern food.

Atmosphere: 5

Food: 5

Service: 5

Had lunch at Neil‘s on Saturday chicken fried steak was amazing chopped beef sandwich was amazing. Dessert was amazing. Service was amazing. Gonna have to recommend it to everyone.

Went here for the first time today for lunch and was not impressed. The bread they give you tasted straight out of a grocery store package and was stale. My son had the popcorn shrimp and they had way too much breading on them.

I had the chicken fried steak and it was ok but have definitely had better. The chips and salsa, guacamole, queso was not good at all.

I don’t think I will be coming back.

Atmosphere: 3

Food: 2

Service: 4

Waiters are always friendly and prompt.

Atmosphere: 4

Food: 5

Service: 5

I went to this restaurant to pick up an order 10 min ago and the service was awful. I’m not sure if the person who served me was the owner or an employee, but his attitude was completely rude. There were only two customers in the place, and when I walked in and said “Good evening,” he responded with “What’s the name?” without even looking at me or returning the greeting.

I tried again, saying hello and good evening, and he responded in the same hostile way: “What’s the name?”

It felt very disrespectful and unnecessary. Just because I’m a delivery driver doesn’t mean I should be treated this way, especially in front of other customers. It was degrading and unprofessional. I will not return. If they want people to recommend their restaurant, they should start by treating everyone with respect, both customers and delivery drivers.

Edit: Thank you for taking the time to respond, but your message doesn’t make much sense to me.

First, I was not “assuming” anything that’s exactly why I wrote “I’m not sure if he was the owner.” It seems like that part of my review wasn’t read carefully.

Second, the comment about my other reviews is unnecessary and unprofessional. I don’t spend my time going from place to place leaving negative feedback; on the contrary, I rarely leave reviews because I know how much impact they have on a business. The only times I speak up are when I genuinely feel disrespected. That is precisely why you may only see negative reviews from me.

If you don’t believe what happened, you can simply check your cameras. The interaction is recorded, and the behavior I described will be right there.

Lastly, the tone of your reply makes it clear why the interaction felt the way it did. When a someone expresses a concern and the immediate response is to invalidate them, blame them, or diminish their experience, it only reinforces the issue. A business that truly values customer service responds with accountability and professionalism not defensiveness. You should do better so your employees aren’t so rude just like you.

Thank you.

Atmosphere: 1

Service: 1

Excellent customer service and outstanding food! Home cooked food like mama made!

Atmosphere: 5

Food: 5

Service: 5

Update: your food is so delicious, but please consider making your tarter sauce firmer and less watery.

Had a cheeseburger with a side of corn. Delicious!

Atmosphere: 4

Food: 5

Service: 5

The most delicious home cooking for the best price ever.

Atmosphere: 5

Food: 5

Service: 5

Ate here passing though. Ordered seafood fried shrimp! Shrimp were delicious! Tartar sauce not so much, BUT our waitress was completely honest and said it was not that good. Will try chicken friend steak next go-round!

Atmosphere: 5

Food: 4

Service: 5

I always love coming here for the country cooking. They have very good chicken fried steak and okra. Always great customer service even if it's just picking up a to go order

Atmosphere: 5

Food: 5

Service: 5

Susan was absolutely wonderful. The all you could eat ribs taste like the traditional East Texas flavor, sides were great, soup was HUGE, and the beer was cold.

Atmosphere: 5

Food: 5

Service: 5