Horrible management and company. No capacity to resolve issues.
Jamiah McCoy
HORRIBLE! I did an online order arrived at the store at 7:16 PM. Literally sat in the store until 8:16 PM for my order which Leonardo stated my order is just waiting on fries WHILE my chicken is bagged getting cold. I ended up asking for a refund but was told their GM Melissa is only allowed to give out refunds so I asked for her name and contact information for my refund of $19.68. Very frustrating and annoying! Will not be ordering at this location again.
Atmosphere: 1
Service: 1
Kimberly Fuentes
THE WORST WINGSTOP IVE EVER BEEN TO!! Honestly its such a pain in the butt to order from this location. You get your order an hour or more later. DONT COME HERE PLEASE
k b
I’ve ordered here numerous times, we generally like wing stop, but this place gets your orders correct maybe 50% of the time. Missing items, wrong items, had food delivered and it was leaking all Out the bag and broke, when you call no one answers, they put you on hold for hours and basically give you no options to help. It’s just a bunch of kids playing around in there. I’ve gone inside and waited 45 min for food and watch them Play around. I’ve emailed their manager saying it’s probably the worst wing stop around
Xochitl Balderas
Employee didn’t want me using my own cup for water
Witnessed unprofessional and rude employee give a child issues over sauce
Brenda Barrera
I was trying to place a Wingstop order and pay in cash, but apparently you can’t phone in orders anymore if they’re $30 or more you have to come into the store. On top of that, their online ordering doesn’t even give the option to pay cash in-store. This is really inconvenient and frustrating for customers who prefer or need to use cash.
Service: 1
Isaac Milbourn
Ordered the $2 tenders on Tuesday and when I opened the Garlic Parmesan Tenders and there was a pool of sauce.
Atmosphere: 3
Food: 1
Service: 3
C S
Ordered in advance. Food was hot and ready when I arrived. Love my hot honey!
Atmosphere: 5
Food: 5
Service: 5
Andy Chavez
Great Place, was worried with the past reviews but staff is friendly! Place was extremely clean!
Atmosphere: 5
Food: 5
Service: 5
Bryce Foley
Company can't seem to fix issues either, called to try and get my shorted order fixed. Was told that they were busy and couldn't deliver the shorted wings to our house. Told us we'd have to contact doordash for the shortage that wing stop created. Unless they are implying that our delivery driver opened bags and took food out of our bags very unsatisfied. Glad they could get it right for someone.
Order $50 worth of wings and this is how I revived them !
Laura G.
They just can't get it together. We order online and come in to pickup and it's never ready. This happens every time, we can't support this location if they can't make the order in a timely manner. We have waited over 30 minutes past our pickup time. How is that even possible? Never again. We're not coming back.
Atmosphere: 1
Food: 2
Service: 1
Nic Luehe
Go ahead and ignore all these negative reviews. I have never seen a company go so far above and beyond to fix an issue. I had ordered food through the Wingstop app and a DoorDash driver tampered with it. Not only did this location replace my order, but because my car was broken down the manager delivered it to my door. I have never seen Customer Service on this level, and I cannot even express my gratitude.
Mariana Torres
Very bad service. I ordered 3 orders of 6 and 2 orders of 10 because I ate inside and it took more than 45 minutes to give me my order and the workers were very slow.
Atmosphere: 1
Food: 1
Service: 1
Larzyunnn
Wait time is way too long, we arrived for the pickup time and they just started cooking the order.
Horrible management and company. No capacity to resolve issues.
HORRIBLE! I did an online order arrived at the store at 7:16 PM. Literally sat in the store until 8:16 PM for my order which Leonardo stated my order is just waiting on fries WHILE my chicken is bagged getting cold. I ended up asking for a refund but was told their GM Melissa is only allowed to give out refunds so I asked for her name and contact information for my refund of $19.68. Very frustrating and annoying! Will not be ordering at this location again.
Atmosphere: 1
Service: 1
THE WORST WINGSTOP IVE EVER BEEN TO!! Honestly its such a pain in the butt to order from this location. You get your order an hour or more later. DONT COME HERE PLEASE
I’ve ordered here numerous times, we generally like wing stop, but this place gets your orders correct maybe 50% of the time. Missing items, wrong items, had food delivered and it was leaking all
Out the bag and broke, when you call no one answers, they put you on hold for hours and basically give you no options to help. It’s just a bunch of kids playing around in there. I’ve gone inside and waited 45 min for food and watch them
Play around. I’ve emailed their manager saying it’s probably the worst wing stop around
Employee didn’t want me using my own cup for water
Witnessed unprofessional and rude employee give a child issues over sauce
I was trying to place a Wingstop order and pay in cash, but apparently you can’t phone in orders anymore if they’re $30 or more you have to come into the store. On top of that, their online ordering doesn’t even give the option to pay cash in-store. This is really inconvenient and frustrating for customers who prefer or need to use cash.
Service: 1
Ordered the $2 tenders on Tuesday and when I opened the Garlic Parmesan Tenders and there was a pool of sauce.
Atmosphere: 3
Food: 1
Service: 3
Ordered in advance. Food was hot and ready when I arrived. Love my hot honey!
Atmosphere: 5
Food: 5
Service: 5
Great Place, was worried with the past reviews but staff is friendly! Place was extremely clean!
Atmosphere: 5
Food: 5
Service: 5
Company can't seem to fix issues either, called to try and get my shorted order fixed. Was told that they were busy and couldn't deliver the shorted wings to our house. Told us we'd have to contact doordash for the shortage that wing stop created. Unless they are implying that our delivery driver opened bags and took food out of our bags very unsatisfied. Glad they could get it right for someone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Order $50 worth of wings and this is how I revived them !
They just can't get it together. We order online and come in to pickup and it's never ready. This happens every time, we can't support this location if they can't make the order in a timely manner. We have waited over 30 minutes past our pickup time. How is that even possible? Never again. We're not coming back.
Atmosphere: 1
Food: 2
Service: 1
Go ahead and ignore all these negative reviews. I have never seen a company go so far above and beyond to fix an issue. I had ordered food through the Wingstop app and a DoorDash driver tampered with it. Not only did this location replace my order, but because my car was broken down the manager delivered it to my door. I have never seen Customer Service on this level, and I cannot even express my gratitude.
Very bad service. I ordered 3 orders of 6 and 2 orders of 10 because I ate inside and it took more than 45 minutes to give me my order and the workers were very slow.
Atmosphere: 1
Food: 1
Service: 1
Wait time is way too long, we arrived for the pickup time and they just started cooking the order.
Atmosphere: 1
Food: 1
Service: 1
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