Chicken Express

502 E Hwy 199, Springtown
(817) 523-0009

Recent Reviews

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Jesse Horton

There always nice and fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gravy, Mashed Potatoes, Chicken Tenders with Okra, Mashed Potato, 8pc Chicken Family Meal

Damaris amador Marisel

Unacceptable incorrect order

curtis Turner

I love there sweet tea and jalapeno poppers đŸ€€

Scotti-Lynn West

Food is always great however I didn’t receive part of my order and there is no way to get a refund.

Atmosphere: 2

Food: 5

Service: 1

Hannah Thomas

The manager is an absolute gem. He handled my issues with grace and class. I ordered a drink with easy ice through the drive through. I got home and my cup was almost completely full of ice. I usually would let it slide. Today I called up there all hot because this happens a lot at most fast food joints and I’m sick of it. The manager quickly de-escalated the situation and while still on the phone with me, he spoke with the staff about how much ice they put in the drinks. I don’t leave reviews often and I know this seems like a silly thing but he was completely respectful although I did not start out that way and I am beyond impressed with the way he dealt with my issue. I may be upset with my 8 ozs. of powerade in my 32 oz. cup but the manager made me feel heard, understood, and immediately took action. 10/10 service!! I would love for him to be the manager at every restaurant I visit.

Atmosphere: 5

Food: 5

Service: 5

Ronda Skinner

Always a pleasant and friendly atmosphere to be in, even when busy, their service is great!

Atmosphere: 5

Food: 5

Service: 5

Mike Bokowski

Super friendly service!

Anna Oakes

Always the to go place for specially for the sweet tea.

Atmosphere: 5

Food: 5

Service: 5

Judy Popko

Chicken tenders were over cooked and hard.
Should have returned the meal. Potatoes were cold and gravy lumpy. Will not be back.

Atmosphere: 2

Food: 1

Service: 3

Cheryl Caddell Pinson

Clean friendly environment.

Atmosphere: 5

Food: 5

Service: 5

Yolanda Maldonado

This is THE BEST Chicken E ever! It takes me back to the 90's when I would go by for tenders because they were the best!
I have stopped going to this franchise because the chicken always taste like old grease. But I was driving through and really wanted chicken. I hadn't visited this one before.
This location is above the rest in the area. Their chicken tastes fresh unlike the others. And I visited late in the evening. The service was great! The girl was genuinely nice. And their tea was great as well. I'm in Springtown often so this will be my new chicken place.

Food: 5

Service: 5

Jeffrey Castillo

Normally, my family and I would get some good food.
My wife’s chicken livers were almost warm. Her mac&cheese was “grainy”.
My chicken tenders are moist. Fried pickles and corn nuggets hot and fresh.
Well, I guess it wasn’t my day to get good food.
Chicken tenders-dry, luke warm at best.
Fried pickles-fried to death. Could’ve struck a match on them!
Corn nuggets-barely warm!
The biscuit was the best part sad, considering “chicken” is on the sign out front!

Atmosphere: 1

Food: 1

Service: 2

Samantha Rodriguez

I'm in close to proximity to a Chicken Express in a neighboring town, but I will hold out on my craving until I make it to this one!!!!! The service, food, DEALS, and tea is just so much better here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders with Okra, Express Tenders, 20 Tenders, 2 Piece Fish Combo, 8pc Chicken Family Meal, Regular Cole Slaw, 12pc Chicken Family Meal, 15 Express Tenders

john nolte

I ordered a fish fillet meal and I open it on the way home and everything was burnt beyond eating. I call up there and whoever I talked to didn’t want to hear it but told me he could replace them. Went up there and they were shitty about it so I said Nvmnd. Sad to say I used to go here all the time. Service is shi

Elizabeth Green

The food is good, tastes like any other chicken express. I usually order chicken, fries, maybe mash potatoes, and a roll. But when I eat from this place a I get really bad stomach problems and feel nauseous, to the point I literally can’t move on the toilet and one time I had to lay down on the bathroom floor.

Atmosphere: 3

Food: 2

Service: 3

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