McDonald's

421 E Hwy 199, Springtown
(817) 523-7106

Recent Reviews

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Jared Kincaid

CAN YOU PARK IN NUMBER ONE!!!

No, I can’t, your parking lot and drive through lane is too small, and there’s a car right in front of me… but sure, yell louder at me… or just give me my food. I eventually got to spot number one and a bunch of items from my order.

Atmosphere: 1

Food: 3

Service: 1

Rusty

Check your order no matter how many people are behind you. I had a $30 order missing a Mc double and a small fry, first window didn’t give me my receipt I came around and said I’m missing a fry and a Mc double 3 dollars worth of food they said do you have your receipt? I said no I didn’t take it. I said sorry can’t give you your food even though the girl at the window had just served me, i’m 80 years old. I don’t look like somebody who’s trying to get over. I need for four bucks. I just tipped the window two dollars.!
Check your order at the window once you leave they do not care. I don’t care if there’s 100 cars behind you check your order.
That’s what happens when you have a business run by children! Absolutely no customer service
There was six of them planned I mean, everybody’s still gonna eat at McDonald’s

Atmosphere: 1

Food: 1

Service: 1

Blackjack4701

McDonald's app shows this location closes at 12:00 I ordered food on the app and turns out they close at 11:00 rude employees looked at me sitting at the window just wanting my food I paid for and walked away. Absolute worst customer service I have ever seen.

Atmosphere: 1

Food: 1

Service: 1

JAY BRUMBAUGH

Check your order , Purchased a apple pie that they forgot , management said they wood make it right , well the next time i went in i had to go through a questioning like felon over a apple pie , so i told them to just keep it my order was getting cold . So they dont make it right .

Atmosphere: 5

Food: 4

Service: 2

Jesse Moore

Just moved to springtown 6 months ago and visited this location multiple times. If I could give it no stars I would. I always use the mobile app and my food is never ready when I get there. I’m always pulled to a parking space, and still wait 5-10 minutes. When I finally get my food, it’s usually wrong or I get someone else’s order. If I didn’t have a child who loved McDonald’s, I wouldn’t return because it’s not worth it. Get it together! Seriously.

Atmosphere: 1

Food: 1

Service: 1

Ukiah Gilbert

Clean, well-lit restaurant. Restrooms clean as well. Food was hot & fresh, however, the employees continued to serve car after car after car that came thru the drive thru after we arrived, never once even bothering to greet us or give a friendly warning that we would be put on the back burner for an excessive amount of time in order to increase drive thru speed of service @ our wait time's expense.

Atmosphere: 5

Food: 5

Service: 4

Emmy Bradley

Sometimes, you just crave that salty, satisfying experience, and McDonald's often delivers! Their Double Cheeseburger, Chicken McNuggets, and French Fries are classic choices that hit the spot when you're looking for that specific comfort food.
Positive experience with a clean restaurant, clean bathrooms, and efficient staff. That certainly adds to the enjoyment of a quick and tasty meal.

Atmosphere: 5

Food: 5

Service: 5

tony hernandez

This is the slowest McDonald's I ever been to. Every time I come here you have to wait for your food. Worst part is the food isn't even hot.

Food: 3

Service: 1

James Arizola

It was clean

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Egg Mcmuffin

leon stephenson

My issue with this McDonald’s, and many of the fast food places nowadays, is with the stupid metrics that get sent down from corporate that only allows them to have a car at a window for so long before they probably get dinged on their numbers. You cannot order a simple meal at the drive-through without them having to pull into one of the slots because they don’t want you sitting at the window. So basically every drive-through order turns into a curbside order so it looks like they’re getting orders out very fast. Probably has very little to do with the actual employees, but from the metrics and numbers that come down from the mountain top that are probably unrealistic to begin with.

Atmosphere: 4

Food: 5

Service: 3

dumpster

Normal McDonald's food wise. Grabbed breakfast and took a while, could hear what I believe to be kitchen staff screaming at each other. That alone ruined the atmosphere. The service was alright, but the a bit slow

Atmosphere: 1

Food: 3

Service: 3

Clint Craig

I really like this mcdonalds... you know, all are not created equal... I have one right by my house, which I pass everyday to come to this one... that's says it all...

Atmosphere: 5

Food: 5

Service: 5

Jeremiah Rahn

Orders tend to take 15-20 minutes after you pay and get your drink.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Hamburger, French Fries

Emily Brogdon

The manager that works in the mornings( older lady) is the worst , she's always so rude!

Atmosphere: 2

Food: 3

Service: 2

Julia Molnar

Not open on Thanksgiving but will take ur money.

Atmosphere: 3

Food: 3

Service: 1

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