Pappy Jacks Springtown, Tx

Never again! We have tried to like this place, but the food won’t allow us to! The first time we went the very young hostess sat us in an area that didn’t even have a waiter/waitressassigned to it because they were short staffed. After an hour of waiting for our fish dinner, we finally got it and the fish was good & the manager paid for our meal because of the wait. The next time we came we had burgers and they were terrible. The meat had no flavor. So we have been sticking to the fish dinners until tonight. I placed an order of 2 fish dinners to pick up. The food was ready promptly and the staff was very good. However, when I got the food home, we realized that the fish fillets were huge. The breading did not stick to the fish, and the breading did not have a good flavor. The coleslaw was not good. It had a very strange flavor I don’t know what it was, but it didn’t taste right. We won’t be bothering ourselves with Slappy Jack’s ever again, which is sad because they opening another one in Decatur. Is it gonna be just as crappy as the one in Springtown?

Atmosphere: 1

Food: 1

Service: 2

Today was absolutely the worst service I’ve ever had here. It wasn’t extremely busy and we were checked up on 1 time. Never got our food order taken, had to wait over 20 minutes for our drinks. The atmosphere is great and typically we enjoy eating here. Today we did not.

Atmosphere: 4

Food: 1

Service: 1

I ordered healthy.. chicken breast and veggies... The chicken was good, the veggies were flavorfull!
The bartender was rocking! And didn't miss a beat!

Atmosphere: 5

Food: 5

Service: 5

This is not the place to get a burger. The meat is terrible.

Atmosphere: 3

Food: 1

Service: 5

Pappy Jack is hands-down one of the best restaurants in town! Their burgers are juicy, perfectly seasoned, and cooked to perfection, while the chicken wings are crispy, flavorful, and absolutely addictive. Beyond the delicious food, what truly sets this place apart is their outstanding customer service. Audrey, our server, was phenomenal—attentive, friendly, and genuinely made us feel welcome from start to finish. She went above and beyond to ensure everything was perfect, making our dining experience unforgettable. If you’re craving mouthwatering comfort food served with warmth and care, Pappy Jack is the place to be. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Too many odd 1 star reviews. This place isn’t perfect, but it isn’t 2 and 3 stars. Support local. This is why a small business never survives. Came and ate her tonight. 9 total people. Great service.

Atmosphere: 5

Food: 5

Service: 5

Excellent Bloody Mary

Atmosphere: 5

Food: 5

Service: 5

Great vibe great food great staff could not have been more pleased will definitely be back

My son moved into town!
(Springtown)
This restaurant was open late, live music, and a tasty hamburger! Now our destination when we visit! Cutest town ever, sweetest waitress (great service) one happy momma! Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tater Tots, French Fries

Fantastic This is Exactly what Decatur needed a chill place to have dinner and another restaurant in the area with Sunday Dinner hours. Food is Great. Price is reasonable. Will definitely be back thank you .

Atmosphere: 5

Food: 5

Service: 5

Was in there Friday afternoon. Ordered the cat fish special, and chicken fried chicken.
Your quality is dropping off went from fresh cut fries to to frozen crinkle cut . The chicken went from hand baddered to box frozen. The fish was three stripes as wide as bacon. The wait staff said it's to get the speed up to get food out quickly. I can't speed for others but I'm willing to wait for quality.

Someone in my party asked for bacon on his burger. He did not get it. Instead of complaining he just ate the burger. When he got his check they charged him for the bacon. They wouldn’t take it off and made him pay, because he didn’t say anything earlier.

Atmosphere: 1

Food: 1

Service: 1

Our waitress was nice enough but service was terribly slow, food cold by the time we got it, we ordered margaritas and orettt sure they forgot the tequila. Mentioned to the waitress about the watered down margaritas, she then brought us a shot of tequila for them which was nice until we got the bill and she charged us which is fine if she had told us beforehand 🤭 definitely won’t be back.

Atmosphere: 1

Food: 1

Service: 1

5 of us went for lunch 3 of the meals were searved wrong sent back and came out again wrong, appetizer came out with the meal instead of ahead of the meal, got home check my account and found they charged me twice, eventially got back the over charge.

Atmosphere: 3

Food: 3

Service: 1

Worst service ever! We will never be back! Never got service other than drinks, and when I asked for a manager, none were on location!

Atmosphere: 1

Food: 1

Service: 1