When you order and pay with cash one of the carhops will give you the order and walk away with your change without it has happened twice without me saying keep it
Atmosphere: 3
Food: 5
Service: 1
Cheryl Caddell Pinson
Meets all my needs
JAY BRUMBAUGH
The scorch grilled cheese - cooking to fast and cheese doesnt melt
Atmosphere: 5
Food: 2
Service: 5
aj iglesias
one of the things we ordered was a large chili cheese tot and it was not even 1/3 of the tray….
Atmosphere: 5
Food: 3
Service: 5
Tech Tok
Again Springtown Sonic shorted my order. Missing 2 Cheeseburgers. I’m done with this place.
Atmosphere: 1
Food: 3
Service: 1
Brianna Scott
I keep thinking that the problem this Sonic is having will be fixed and giving it another try to just be highly irritated and disappointed every time ! June 9th , I ordered on the mobile app and showed up 20 minutes later to wait another 30 minutes for to be I oh be told my food would take an hour and a half , for a coney and a hot fudge Sunday !!! I never got my food and was told I couldn’t be issued a refund , Called the next morning and the manager apologized and said he would remake My order and would like to give me Some Coupons to express his apologies . I accepted this as I have worked this industry so I’m aware sometimes things happen . But two weeks later when I decided I would try it again , I ordered my replacement meal to only be told that i would be paying for half of my meal this time because they only were going to refund the coney , not the complete order . Annoyed but I paid for it (even though I’m still out from my previous hour and half coney) I decided to try one last time tonight as o was craving ice cream , 25 minute wait for a hot fudge Sunday and it came out less than half full with melted ice cream more than frozen . Will just drive to Springtown from now on then waist time and my money ,
Atmosphere: 1
Food: 1
Service: 1
Tamara Rothley
They are always friendly here. The food can take longer, but it is always fresh, so it's worth a little wait. I would recommend this location.
Atmosphere: 4
Food: 4
Service: 4
Jeff Adams
Sat for 15 minutes at the pull in no one took my order Then came thru the drive thru waited 10 minutes no one answered Drove up to the window waited another 5
Bad service
Atmosphere: 2
Food: 2
Service: 1
Michael
June 24th 7:05 pm Tuesday. I was ignored so badly that I thought maybe I was dead and didn't know it. Pushed the little red button and just sat and sat waiting but no answer after 5 minutes then off to the drive through sat and sat no response. Went to the window and was once again ignored. Finally a pimpled face mouse peeked out the window and asked if he/she could help me and I said hell no bitched for a minute and left without food. P.s they were not crowded they just don't care about their customers. Not first time happening at sonic springtown! Shame on the owner and manager! If you don't want to do your job get another job. Please!
Service: 1
K Alexandre
Please get Olivia out of that drive through window and into some customer service and diversity training immediately. I try my best to give people the benefit of the doubt—especially these young kids, but that nasty attitude was uncalled for. I wouldn’t dare go back to this Sonic but I do wish her well.
I rarely review but I should not need to dive into my to go bag while I’m still in the parking lot, every time!! Please double check your bags before delivering, there is ALWAYS mix wrong or missing. Thank you!
Atmosphere: 4
Food: 3
Service: 3
Samantha Rodriguez
Frequent Sonic goers, great experiences at this location
Atmosphere: 5
Food: 5
Service: 5
Bryanna Wagner
These people are absolutely illiterate. I ordered a cheeseburger with lettuce onion and mayo only. I got a hamburger with pickles and ketchup only. They have literally messed up every order I have asked for last time they put mustard on my chili cheese dog instead of the onions I asked for. They act like they have no clue of what you asked for even when it's very specific and simple. I would advise everyone to not get food from here unless you are up for a surprise meal and a screwd up order. Zero stars and would not even recommend this sonic for Satan himself. Even when you check your order and make them fix it, it will still be wrong. Also plan on waiting at least an hour for your random surprise order. 😡😠 Never again will I ever go. Such bs that has never and never will change.
Bryanna Fish
These people are absolutely illiterate. I ordered a cheeseburger with lettuce onion and mayo only. I got a hamburger with pickles and ketchup only. They have literally messed up every order I have asked for last time they put mustard on my chili cheese dog instead of the onions I asked for. They act like they have no clue of what you asked for even when it's very specific and simple. I would advise everyone to not get food from here unless you are up for a surprise meal and a screwd up order. Zero stars and would not even recommend this sonic for Satan himself. Even when you check your order and make them fix it, it will still be wrong. Also plan on waiting at least an hour for your random surprise order. 😡😠 Never again will I ever go. Such bs that has never and never will change.
When you order and pay with cash one of the carhops will give you the order and walk away with your change without it has happened twice without me saying keep it
Atmosphere: 3
Food: 5
Service: 1
Meets all my needs
The scorch grilled cheese - cooking to fast and cheese doesnt melt
Atmosphere: 5
Food: 2
Service: 5
one of the things we ordered was a large chili cheese tot and it was not even 1/3 of the tray….
Atmosphere: 5
Food: 3
Service: 5
Again Springtown Sonic shorted my order. Missing 2 Cheeseburgers. I’m done with this place.
Atmosphere: 1
Food: 3
Service: 1
I keep thinking that the problem this Sonic is having will be fixed and giving it another try to just be highly irritated and disappointed every time ! June 9th , I ordered on the mobile app and showed up 20 minutes later to wait another 30 minutes for to be I oh be told my food would take an hour and a half , for a coney and a hot fudge Sunday !!! I never got my food and was told I couldn’t be issued a refund , Called the next morning and the manager apologized and said he would remake My order and would like to give me Some Coupons to express his apologies . I accepted this as I have worked this industry so I’m aware sometimes things happen . But two weeks later when I decided I would try it again , I ordered my replacement meal to only be told that i would be paying for half of my meal this time because they only were going to refund the coney , not the complete order . Annoyed but I paid for it (even though I’m still out from my previous hour and half coney) I decided to try one last time tonight as o was craving ice cream , 25 minute wait for a hot fudge Sunday and it came out less than half full with melted ice cream more than frozen . Will just drive to Springtown from now on then waist time and my money ,
Atmosphere: 1
Food: 1
Service: 1
They are always friendly here. The food can take longer, but it is always fresh, so it's worth a little wait. I would recommend this location.
Atmosphere: 4
Food: 4
Service: 4
Sat for 15 minutes at the pull in no one took my order
Then came thru the drive thru waited 10 minutes no one answered
Drove up to the window waited another 5
Bad service
Atmosphere: 2
Food: 2
Service: 1
June 24th 7:05 pm Tuesday. I was ignored so badly that I thought maybe I was dead and didn't know it. Pushed the little red button and just sat and sat waiting but no answer after 5 minutes then off to the drive through sat and sat no response. Went to the window and was once again ignored. Finally a pimpled face mouse peeked out the window and asked if he/she could help me and I said hell no bitched for a minute and left without food. P.s they were not crowded they just don't care about their customers. Not first time happening at sonic springtown! Shame on the owner and manager! If you don't want to do your job get another job. Please!
Service: 1
Please get Olivia out of that drive through window and into some customer service and diversity training immediately. I try my best to give people the benefit of the doubt—especially these young kids, but that nasty attitude was uncalled for. I wouldn’t dare go back to this Sonic but I do wish her well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I rarely review but I should not need to dive into my to go bag while I’m still in the parking lot, every time!! Please double check your bags before delivering, there is ALWAYS mix wrong or missing. Thank you!
Atmosphere: 4
Food: 3
Service: 3
Frequent Sonic goers, great experiences at this location
Atmosphere: 5
Food: 5
Service: 5
These people are absolutely illiterate. I ordered a cheeseburger with lettuce onion and mayo only. I got a hamburger with pickles and ketchup only. They have literally messed up every order I have asked for last time they put mustard on my chili cheese dog instead of the onions I asked for. They act like they have no clue of what you asked for even when it's very specific and simple. I would advise everyone to not get food from here unless you are up for a surprise meal and a screwd up order. Zero stars and would not even recommend this sonic for Satan himself. Even when you check your order and make them fix it, it will still be wrong. Also plan on waiting at least an hour for your random surprise order. 😡😠 Never again will I ever go. Such bs that has never and never will change.
These people are absolutely illiterate. I ordered a cheeseburger with lettuce onion and mayo only. I got a hamburger with pickles and ketchup only. They have literally messed up every order I have asked for last time they put mustard on my chili cheese dog instead of the onions I asked for. They act like they have no clue of what you asked for even when it's very specific and simple. I would advise everyone to not get food from here unless you are up for a surprise meal and a screwd up order. Zero stars and would not even recommend this sonic for Satan himself. Even when you check your order and make them fix it, it will still be wrong. Also plan on waiting at least an hour for your random surprise order. 😡😠 Never again will I ever go. Such bs that has never and never will change.
Always good
Atmosphere: 5
Food: 5
Service: 5
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