Excellent service and excellent people every time I walk in I always feel welcome. They’re always on time with my order and the staff are very friendly. And they are always consistent when it comes to making my coffee
Atmosphere: 5
Food: 5
Service: 5
Shelley Brandt
What a wonderful group of employees! Everyone greets you and smiles no matter how busy they are. It always makes my fay when i start off at Starbucks in Springtown! Great job guys!!!!
Atmosphere: 5
Food: 5
Service: 5
Ellisa Craddock
Terryn has been the greatest at greeting my husband and I and making conversation and updating us on what we can find at Starbucks. Her recommendations have been awesome and fast service even if it’s just me getting a morning pick-me up! I will say not all the drinks have been tasting the same, maybe it’s the holidays but the blonde espresso that Starbucks has to offer has been tasting nuttier!
Atmosphere: 5
Food: 5
Service: 5
Nati Chavez
I usually love this place it’s my favorite But yesterday I went and I got the caramel crunch Frappuccino and it was expired it tasted sour and nasty
And usually when I get this order it’s delicious
Atmosphere: 5
Food: 1
Service: 1
Keith Parker
Quick in getting in and out of the coffee shop. Great people greeted when I can in and said thank you when I left, even though extremely busy.
Atmosphere: 4
Food: 4
Service: 4
Benjamin Morse
Today, my future wife and I ordered from this location via the app. What we received was RIDICULOUS! My partner is allergic to certain poultry and meats, and she cannot have chicken and eats strictly vegetarian. So we ordered what we knew she could indeed have: The falafel pockets. Well the store still for some reason threw in 2 Jalapeño Chicken Pockets as well into one unstickered bag and into my order bag. She bit into it thinking it was WHAT WE ORDERED. And now she is profusely vomiting her stomach out and has still not eaten anything.
AND AS IF THIS WAS ALL- I ordered a tumeric shot from their cooler case, and it is expired by over a week now. I had already drank more than half before noticing the very funky taste, and now I AS WELL AM THROWING UP MY STOMACH AND HAVING DIARRHEA. This has been an UNREAL experience simply trying to order COFFEE AND DINNER.
Atmosphere: 1
Food: 1
Service: 1
Stephen Sanders
there coffee isn't the same of other Starbucks
Brenna Garcia
Absolutely the best Starbucks I have ever been to the staff is great management is great. They are so friendly. I have never had an issue the moment I come through and I say hi they already know my order. They are hands-down the best store I recommend the store to everybody. The food is delicious The drinks are amazing The store is always clean and very relaxing and I look forward to stopping by almost every day and seeing how their day is going! Thank you, Springtown Starbucks. Y’all are the best!!
The best Starbucks I’ve ever been to everybody is so friendly and they remember you each time you come in!!
Atmosphere: 5
Food: 5
Service: 5
Gianna Food Reviews
I’m not usually a big coffee person, but I was exhausted this morning. The girl at the window and speaker box was very kind and helpful. She recommended a new coffee and even offered to substitute almond milk since I have a dairy intolerance. It was delicious—thank you!
Atmosphere: 5
Food: 5
Service: 5
Destiney neri
The employees are always so nice and helpful and My bacon Gouda sandwich always comes out fresh.
The staff is always friendly, welcoming, and quick to get my order just right
Atmosphere: 5
Food: 5
Service: 5
Amanda Hinchey
Drive thur is fast, friendly and well professionals. But weird thing... drive thur barista had her phone propped up on the drive thur windows and was recording all the drive thur customers. Umm... ok. Maybe something had happened and Starbucks cameras didn't catch it. Nit sure, will ask if I see it next time.
Atmosphere: 5
Food: 5
Service: 5
Trew Lee
Springtown Starbucks is UNMATCHED when it comes to customer service. Terryn &/or Gracen are my baristas, they know my order (& my seasonal order). I seriously couldn’t love a starbucks staff more! I refuse to go to any other locations due to the customer service here at Springtowns location!
Atmosphere: 5
Food: 5
Service: 5
Erin Carstens
I enjoy coming here from time to time, but they are always out of something I am wanting to order.
Atmosphere: 4
Food: 3
Service: 3
Olivia Chavez
My daughters and I were so excited when we found out they were building a Starbucks in Springtown! When you walk in, the store is always nice and clean. The writings on the cup thanking you for coming, wishing you a great day, or recognizing it’s your birthday, add a special touch! My drink may be considered a complicated order, 😬 but Tony and his team always take care of me!
You are greeted with lots of friendly faces when you walk in the door welcoming you in and remembering your name which makes it a great customer experience! I brought my daughter in with me after our beloved family dog Keila passed away and Karen was so sweet with my daughter and very compassionate 🥹 and made my daughter smile that day! Fast forward 2 weeks later I brought her in again today and Karen asked her if she was feeling better which made her smile. As soon as we left she said, she remembered that I was sad that day ❤️ Thank you, Karen, I am forever grateful for you being so kind to her that day knowing what we were going through. Being kind to a complete stranger can make anyone’s day especially when we never know what someone is going through.
Last but not least, Tony by far is one of the best members of management I’ve ever come in contact with. He is always smiling, friendly, and always welcomes you in my name. He is definitely creating a culture of inclusion and belonging which will always keep me coming back! Very thankful for Tony and his team!!
Excellent service and excellent people every time I walk in I always feel welcome. They’re always on time with my order and the staff are very friendly. And they are always consistent when it comes to making my coffee
Atmosphere: 5
Food: 5
Service: 5
What a wonderful group of employees! Everyone greets you and smiles no matter how busy they are. It always makes my fay when i start off at Starbucks in Springtown! Great job guys!!!!
Atmosphere: 5
Food: 5
Service: 5
Terryn has been the greatest at greeting my husband and I and making conversation and updating us on what we can find at Starbucks. Her recommendations have been awesome and fast service even if it’s just me getting a morning pick-me up! I will say not all the drinks have been tasting the same, maybe it’s the holidays but the blonde espresso that Starbucks has to offer has been tasting nuttier!
Atmosphere: 5
Food: 5
Service: 5
I usually love this place it’s my favorite
But yesterday I went and I got the caramel crunch Frappuccino and it was expired it tasted sour and nasty
And usually when I get this order it’s delicious
Atmosphere: 5
Food: 1
Service: 1
Quick in getting in and out of the coffee shop. Great people greeted when I can in and said thank you when I left, even though extremely busy.
Atmosphere: 4
Food: 4
Service: 4
Today, my future wife and I ordered from this location via the app. What we received was RIDICULOUS! My partner is allergic to certain poultry and meats, and she cannot have chicken and eats strictly vegetarian. So we ordered what we knew she could indeed have: The falafel pockets. Well the store still for some reason threw in 2 Jalapeño Chicken Pockets as well into one unstickered bag and into my order bag. She bit into it thinking it was WHAT WE ORDERED. And now she is profusely vomiting her stomach out and has still not eaten anything.
AND AS IF THIS WAS ALL- I ordered a tumeric shot from their cooler case, and it is expired by over a week now. I had already drank more than half before noticing the very funky taste, and now I AS WELL AM THROWING UP MY STOMACH AND HAVING DIARRHEA. This has been an UNREAL experience simply trying to order COFFEE AND DINNER.
Atmosphere: 1
Food: 1
Service: 1
there coffee isn't the same of other Starbucks
Absolutely the best Starbucks I have ever been to the staff is great management is great. They are so friendly. I have never had an issue the moment I come through and I say hi they already know my order. They are hands-down the best store I recommend the store to everybody. The food is delicious The drinks are amazing The store is always clean and very relaxing and I look forward to stopping by almost every day and seeing how their day is going! Thank you, Springtown Starbucks. Y’all are the best!!
The best Starbucks I’ve ever been to everybody is so friendly and they remember you each time you come in!!
Atmosphere: 5
Food: 5
Service: 5
I’m not usually a big coffee person, but I was exhausted this morning. The girl at the window and speaker box was very kind and helpful. She recommended a new coffee and even offered to substitute almond milk since I have a dairy intolerance. It was delicious—thank you!
Atmosphere: 5
Food: 5
Service: 5
The employees are always so nice and helpful and My bacon Gouda sandwich always comes out fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff is always friendly, welcoming, and quick to get my order just right
Atmosphere: 5
Food: 5
Service: 5
Drive thur is fast, friendly and well professionals.
But weird thing... drive thur barista had her phone propped up on the drive thur windows and was recording all the drive thur customers.
Umm... ok.
Maybe something had happened and Starbucks cameras didn't catch it. Nit sure, will ask if I see it next time.
Atmosphere: 5
Food: 5
Service: 5
Springtown Starbucks is UNMATCHED when it comes to customer service. Terryn &/or Gracen are my baristas, they know my order (& my seasonal order). I seriously couldn’t love a starbucks staff more! I refuse to go to any other locations due to the customer service here at Springtowns location!
Atmosphere: 5
Food: 5
Service: 5
I enjoy coming here from time to time, but they are always out of something I am wanting to order.
Atmosphere: 4
Food: 3
Service: 3
My daughters and I were so excited when we found out they were building a Starbucks in Springtown! When you walk in, the store is always nice and clean. The writings on the cup thanking you for coming, wishing you a great day, or recognizing it’s your birthday, add a special touch! My drink may be considered a complicated order, 😬 but Tony and his team always take care of me!
You are greeted with lots of friendly faces when you walk in the door welcoming you in and remembering your name which makes it a great customer experience! I brought my daughter in with me after our beloved family dog Keila passed away and Karen was so sweet with my daughter and very compassionate 🥹 and made my daughter smile that day! Fast forward 2 weeks later I brought her in again today and Karen asked her if she was feeling better which made her smile. As soon as we left she said, she remembered that I was sad that day ❤️ Thank you, Karen, I am forever grateful for you being so kind to her that day knowing what we were going through. Being kind to a complete stranger can make anyone’s day especially when we never know what someone is going through.
Last but not least, Tony by far is one of the best members of management I’ve ever come in contact with. He is always smiling, friendly, and always welcomes you in my name. He is definitely creating a culture of inclusion and belonging which will always keep me coming back! Very thankful for Tony and his team!!
Atmosphere: 5
Food: 5
Service: 5
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