Buffalo Wild Wings

My friend and I wanted to order a mixed drink from the zero proof section of the drink menus. We were not expecting to be carded as the drink we wanted contained no alcohol. Our male server then told us that we were going to be carded due to them being placed in alcoholic glasses. When we questioned it he claimed it “is a state law.” No where were we able to find does the state required people to be carded for the use of a glass. The server lied to us. Kinda crazy.

Service: 1

Food was great! There was some miscommunication on which wings we ordered. You have to have patience, they're always busy. It can be hard to track down your server for things like refills. It can take 10 minutes after you're sat to place your order.

Atmosphere: 4

Food: 5

Service: 4

Great food and service!

Atmosphere: 5

Food: 5

Service: 5

Food was wrong and we asked the waiter to just bring us a side to fix it. She never came back with it or checked on us. We needed drinks. I didn't even see the Manager on floor checking on customers to see if customers were OK or if his team needed help..

Went on a Sunday night, no biggie. Nothing major happening in town like sporting events etc.. Walked in and there are plenty of open tables but there is a 25 minute wait. So we are finally seated and it took 15 mins for a waitress. We order drinks and chips and salsa. 25 mins goes by. I start looking around, a good solid 85% of the tables that had customers had no food or empty glasses. After another 15 mins and still nothing we asked to have our order cancelled and left. Rough night for the Bfubs team…. You’re in a college town and can’t find help?

Atmosphere: 1

Food: 1

Service: 1

Half the tables were empty at the start of the Cowboy game and they wouldn’t seat anyone for 25 minutes. Said you
they didn’t have enough waiters and the kitchen was busy.

Service: 1

Dom here at Buffalo Wild Wings is the best waiter I’ve ran in to in a long time. He was polite and caring to all our needs. I will definitely recommend him for your table or bar there.

Atmosphere: 5

Food: 5

Service: 5

Abbey was a great server and the food was good!

Atmosphere: 5

Food: 5

Service: 5

Slowly heading down hill... Sorry to see. This place was great for the first two months. Come on BWW and Tarleton this place can be a top notch money maker..

Atmosphere: 5

Food: 3

Service: 3

Love them Buffalo wings! Fried pickles too

Atmosphere: 5

Food: 5

Service: 5

Old food, slow service, not kid friendly server.

Atmosphere: 1

Food: 1

Service: 1

I’ve been twice since they’ve opened (first time: Saturday night; second time: Wednesday lunch). Both times, the restaurant only had about 5-6 tables sat. The Saturday night I went, party of 2, and I asked to sit outside. The hostess rolled her eyes and sat us as requested. After 15 minutes of no one checking on us (there was one other party outside that had been checked on 3 times since we were sat), I went to find the hostess. She wasn’t at the front, but at the bar, with 4 other employees, hanging out. I asked if she’d let our server know they had been sat, and she looked around, going “Uhh, uhh…”. Then I said, “We’d like to have someone come wait on us, please.” The girl that ended up waiting on us actually wasn’t bad, but poor girl was the only one doing any work. I noticed she was waiting on all the tables within my sight, running food, and sweeping. I made mention of it to her when we checked out, “Girl, you’re the only one here doing any work tonight.” The food was fine…nothing amazing, but nothing awful. We also had bar drinks. I was really surprised BWW was so slow on a Saturday night. It was my third choice after seeing Fuzzy’s and Bosque Tap House were packed. I decided to give BWW another shot a week and a half later for lunch. This hostess was nicer. We were greeted by our server in a timely manner, but after that, the service was not great. Our server spent most of her time hanging out by the bar, conversing with staff. Another table she was serving had to flag her down for their ticket, and wait to pay. We had to flag her down for drink refills. She walked by later as I was getting my wallet out to pay, looked at me and kept walking. I had to get her attention to get my ticket. She later dropped the card reader, gave me instructions to pay, and then left. Again, food was fine. This place should be crazy busy based on location, drinks, decently priced lunch menu, happy hour, and sports-bar atmosphere. After experiencing how staff doesn’t care about providing quality service, I understand why they only have a few tables at peak hours.

Atmosphere: 3

Food: 3

Service: 1

15 minute wait as soon as we walked in and half of the restaurant is empty. I asked the host why we couldn’t be seated and she said they didn’t want to overload the servers. Which I understand that. We finally got sat and it took another 20 mins for us to have a server come talk to us and take our drinks. Then it took another 10 minutes for our drinks to come out. Meanwhile our server was only attending to one other table besides ours. I talk to the manager and she said they were still getting used to being busy. And she said they had 5 servers on staff while the restaurant at that point was under halfway full. She didn’t apologize or anything, she simply just said thank you and walked away when I wasn’t even finished talking. Will not be going to eat there again. In addition to that, when we did finally get our food it was cold. Would not recommend anyone to eat there

Atmosphere: 1

Food: 3

Service: 1

So I want to experience this spot from my house but the online ordering through the app is always disabled. I have rewards and online deals you can only get through the app but I have not been able to use the app to order since you have been open. What's going on? Stephenville not able to adapt to this technology?
PS
Im writing this one month later. Still cant order on my BWW app. Thanks

Door dashed the chicken parm sandwich. It wasn't saucy enough for me. They did not include the side of marinara sauce. It's been a long time since I've had BWW. This meal makes me not want to come back.

Food: 1