Domino's Pizza
2753 W Washington St, Stephenville
(254) 968-5551
Recent Reviews
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Pulled up to place a carry out order and seen the big open sign up front so here I go to try and open the door but it's locked BOTH DOORS! At least 2 employees seen and looked at us walk back to our car and drive off. It was 10 at night and I figured I'd help y'all out by placeimg said carry out order but I guess y'all didn't want my business enough!
Atmosphere: 1
Food: 1
Service: 1
Left out an item, did not follow delivery instructions, and driver was rude. Wont be ordering again.
If you’re going to offer an app, it should work more than 20% of the time.
This is the worst Dominoes I’ve ever been too.
Yesterday, we ordered 5 pizzas for our large family, picked them up and drove home (10) minutes and the pizzas were ICE COLD. Called then and talked to the store manager Jennifer she said she would not refund it but she would replace the order, so disappointed to having ice cold pizza we decided to order it again tonight the ( replacement ) they told me I didn’t have a credit at first then put (JENNIFER ) on the phone who she said she is the store manager and the general manager and has no boss ! But is not the owner. She told me she is not replacing the order that it was out on time yesterday and that we were late picking it up. I was very kind and I said mam that pizza was ice cold and you said you would replace the order. She refused to give me corporate info and owner info and then hung on me. The worst experience we have ever had. Needless to say we’re done with Dominoes. We order twice a week and have always enjoyed it and now Jennifer has ruined pizza night, how disgusting she was towards us and our family, calling us liars, being rude and hanging up on me, so much for what the box says about replacing it and satisfaction guaranteed. What a joke. I want to speak with this owner of that location because she needs delt with about her attitude and the way she has treated customers. Very disappointed. I’d leave 0 Stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Called our order in to pick up. Process was easy. Went inside to pick up only to find the four employees working cause i can see them. Nobody came to the register for at least 10 minutes. Kinda felt weird standing there for that long. I know i was seen cause i made direct eye contact with all of them.
Atmosphere: 2
Food: 5
Service: 2
Why do they have an app if they are going to have it turned off all the time? This works out well for the deals you can only get online.
Used Pizza Huts app instead.
Atmosphere: 3
Food: 4
Service: 1
I’ve been here three times and each time I’m told my pizza is done on the app, gotten there late, and it’s still not done. This time I went 15 minutes after being told it’s done to make sure it was actually done and went to pick it up and was told it wasn’t even started.
Atmosphere: 1
Food: 5
Service: 1
Food was cold and soggy
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
I hate doing this bc you can see I give a lot of good reviews. We ordered a pizza that was with Marinara when we put on the order Alfredo. That's bc my wife is allergic to Tomato's. We tried to give them the pizza back and they said they would make another. After over an hour(at this time it's 8pm). I called back up and canceled the order bc we just made somthing out of the fridge. Remind you we have a 2 yr old(Hangry wife and child are not fun). When we called back to cancel bc how long it took, they mentioned they would credit us a Pizza. Granted it took me 2 months before ordering another pizza but all the sudden they couldn't find the credit. I'm firm on your word & morals but bc it was 2 months later they "couldn't remember it". I love Domino's but until they make it right moraly, I won't buy from them.
Service: 1
A little sad that the chicken wings are not how they used to be, they are so small and meatless.
Food: 3
Service: 3
Restaurantji Recommends
It is a great place it's nice and clean the staff is very funny to watch them doing stuff Foods hot foods not cold is not raw they got good Wings good pasta and the sandwiches are pretty good
Parking: Play any parking on the side and in the front of the building there's plenty of parking
Kid-friendliness: Kids can stand by the make line and watch the Domino people stretch out pizza put the toppings on sometimes they'll throw the dough at them a small one so they can practice doing it
Wheelchair accessibility: Wheelchair parking in the front of the building right by the front entrance of going into the restaurant
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
This store does not honor vegan order requests. I called to politely inform the manager that my meatless/cheeseless pies had been delivered with meat and cheese, and I was fairly compensated with store credit.However, when I called by phone to redeem my credit and explain the situation, my replacement came covered in cheese.
Atmosphere: 2
Food: 1
Service: 1
It's Domino's
Atmosphere: 3
Food: 3
Service: 3
Asked for extra bacon and it hardly had any it was more of a cheese pizza,
Ordered 4 large pizza and 2 were missing toppings
Atmosphere: 1
Food: 1
Service: 1
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