Stopped by here about 30 minutes ago and grabbed 2 plates and two drinks. The tea tasted watery and the soft drink machine needed the carbonation adjusted. I let one of the workers know and immediately he went to go fix it. Within a few minutes, he returned and asked me to try it again, so I did and still it tasted the same. The so-called manager comes out with a small cup and proceeds to tell me that the tea doesn’t use carbonation (as if I’m stupid). I tell her to taste it and she says “oh, it’s sweet tea. It’s made with sugar”. Then she tasted the Root Beer and tells me it tasted fine too, and afterwards that she doesn’t drink sodas, so to her it’s all good. I ask for a refund since the drinks are almost $3.00 each only to be told they don’t “really” give refunds. So, I trash the cups and leave. I’m only one person with one unpleasant review, but this one person who has given this particular establishment quite a few chances will not be wasting my time, money, or energy patronizing here EVER again.
Service: 1
Clinton Jones
Very good experience across the board. Solid Panda Express location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chow Mein
Linda Raeth
I often eat at Panda Express and the one in Stephenville was not good. The food was hot and served in a timely manner, but had no taste. Very disappointed!
Atmosphere: 3
Service: 4
Teresa Barnett
Food is always hot fresh and very tasty. Everyone who works there is so friendly and enjoyable. Love this panda store. Even when I got a not so good meal they replaced it free of charge. That was really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Sweet Fire Chicken and Orange Chicken
Jordyn Hampton
Some pieces of chicken were not cooked all of the way. Also always out of fried rice.
Atmosphere: 5
Food: 3
Service: 4
S Ensley
My daughter immediately had food poisoning after we ate
Atmosphere: 3
Food: 1
Service: 2
Brett Willborn Sr.
Very CLEAN ! The food was very good . I was impressed. The price was reasonable. And the service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Mack Spakes
Went through the drive thru was told it would be 10 minutes for the order to be cooked perfectly fine with me. Was handed my Drink pulled where I was told to park took a drink and it was pure syrup so I waited until they brought me my food. I told the young lady that my drink was bad she informed me that she couldn’t take the drink from me because it had already been in my car I would have to go into the store. So I go in the young lady that waited on me in the drive thru came to the counter. I informed her that my drink was extremely syrupy she told me that she realized that after she gave me my drink, so why didn’t you correct this she said I had driven off, yes to where you instructed me to wait for my food ?. Not a sorry for the problem I was instructed that I could go and fix my problem at the self serve drink dispenser in the back of the restaurant. Not let me get that for you, nothing. So I did and left and when I stopped to eat no napkins or fork, knife nothing. Very disappointed in the lack of effort to address or even act like they care.
Food: 4
Service: 1
Kayla Torrez
Went 1 and 1/2 hours before closing and they were out of everything .
I like the food, always friendly servers and the price is fantasticKid-friendliness: Children's menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Chow Mein
Samuel Nance
Wonderful service and food. My mom is 87, and never had been to Panda. She loves Chinese Food, and said Panda was better than any she had in Houston!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Sweet Fire Chicken and Orange Chicken
Jory Mathis
Worst place in Stephenville to get food! Went to the drive thru with 3 hungry kids and a wife at home studying. I attempted to place my order, but I was told that certain things were unavailable. I shifted my choices around and completed my order and pulled up to the window when the worker informed me that there’d be an 8 minute wait of one item, a 12 minute wait for another and that they were out of white rice all of a sudden…are you freaking kidding, you claim to be a Chinese food place. The last thing you should ever run out of is white rice!!! So i told the worker to completely cancel my order and went down the road the wok! Just a terrible terrible place and has yet to improve or even make an attempt to improve! NEVER again will I EVER attempt to spend my time or money at this location!! They could give me free food for a year and I’d tell them don’t bother, they never have anything anyway!! Good luck staying in business in this town. I’d take the old, new bad Pizza joint down the road over this disappointment of a food establishment. It’s almost like they purposefully say they’re out the most popular items so their lazy a$$ don’t have to do any additional work, good riddance!
Atmosphere: 2
Food: 2
Service: 1
Carla Irene Ballard
Honestly I won’t return, the portions were very, very small. I don’t mind small portions, but don’t charge me full price It is ridiculous. I would’ve taken a picture, but it was hard to see the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Jessica Ebbers
I couldn't have enjoy my visit more. Will definitely be back againVegetarian options: Veggie stir fry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Honey Walnut Shrimp and Orange Chicken, Sesame Chicken, Fried Rice Sweet Fire Chicken and Orange Chicken
My favorite place food always on point
Stopped by here about 30 minutes ago and grabbed 2 plates and two drinks. The tea tasted watery and the soft drink machine needed the carbonation adjusted. I let one of the workers know and immediately he went to go fix it. Within a few minutes, he returned and asked me to try it again, so I did and still it tasted the same. The so-called manager comes out with a small cup and proceeds to tell me that the tea doesn’t use carbonation (as if I’m stupid). I tell her to taste it and she says “oh, it’s sweet tea. It’s made with sugar”. Then she tasted the Root Beer and tells me it tasted fine too, and afterwards that she doesn’t drink sodas, so to her it’s all good. I ask for a refund since the drinks are almost $3.00 each only to be told they don’t “really” give refunds. So, I trash the cups and leave. I’m only one person with one unpleasant review, but this one person who has given this particular establishment quite a few chances will not be wasting my time, money, or energy patronizing here EVER again.
Service: 1
Very good experience across the board. Solid Panda Express location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chow Mein
I often eat at Panda Express and the one in Stephenville was not good. The food was hot and served in a timely manner, but had no taste. Very disappointed!
Atmosphere: 3
Service: 4
Food is always hot fresh and very tasty. Everyone who works there is so friendly and enjoyable. Love this panda store. Even when I got a not so good meal they replaced it free of charge. That was really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Sweet Fire Chicken and Orange Chicken
Some pieces of chicken were not cooked all of the way. Also always out of fried rice.
Atmosphere: 5
Food: 3
Service: 4
My daughter immediately had food poisoning after we ate
Atmosphere: 3
Food: 1
Service: 2
Very CLEAN ! The food was very good . I was impressed. The price was reasonable. And the service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Went through the drive thru was told it would be 10 minutes for the order to be cooked perfectly fine with me. Was handed my Drink pulled where I was told to park took a drink and it was pure syrup so I waited until they brought me my food. I told the young lady that my drink was bad she informed me that she couldn’t take the drink from me because it had already been in my car I would have to go into the store. So I go in the young lady that waited on me in the drive thru came to the counter. I informed her that my drink was extremely syrupy she told me that she realized that after she gave me my drink, so why didn’t you correct this she said I had driven off, yes to where you instructed me to wait for my food ?. Not a sorry for the problem I was instructed that I could go and fix my problem at the self serve drink dispenser in the back of the restaurant. Not let me get that for you, nothing. So I did and left and when I stopped to eat no napkins or fork, knife nothing. Very disappointed in the lack of effort to address or even act like they care.
Food: 4
Service: 1
Went 1 and 1/2 hours before closing and they were out of everything .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I like the food, always friendly servers and the price is fantasticKid-friendliness: Children's menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Chow Mein
Wonderful service and food. My mom is 87, and never had been to Panda. She loves Chinese Food, and said Panda was better than any she had in Houston!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Sweet Fire Chicken and Orange Chicken
Worst place in Stephenville to get food! Went to the drive thru with 3 hungry kids and a wife at home studying. I attempted to place my order, but I was told that certain things were unavailable. I shifted my choices around and completed my order and pulled up to the window when the worker informed me that there’d be an 8 minute wait of one item, a 12 minute wait for another and that they were out of white rice all of a sudden…are you freaking kidding, you claim to be a Chinese food place. The last thing you should ever run out of is white rice!!! So i told the worker to completely cancel my order and went down the road the wok! Just a terrible terrible place and has yet to improve or even make an attempt to improve! NEVER again will I EVER attempt to spend my time or money at this location!! They could give me free food for a year and I’d tell them don’t bother, they never have anything anyway!! Good luck staying in business in this town. I’d take the old, new bad Pizza joint down the road over this disappointment of a food establishment. It’s almost like they purposefully say they’re out the most popular items so their lazy a$$ don’t have to do any additional work, good riddance!
Atmosphere: 2
Food: 2
Service: 1
Honestly I won’t return, the portions were very, very small. I don’t mind small portions, but don’t charge me full price It is ridiculous. I would’ve taken a picture, but it was hard to see the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
I couldn't have enjoy my visit more. Will definitely be back againVegetarian options: Veggie stir fry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Honey Walnut Shrimp and Orange Chicken, Sesame Chicken, Fried Rice Sweet Fire Chicken and Orange Chicken