Service was slow, took over an hour to get our food served. I feel they need better training and more cooks . Very Very slow. This was dine in.
Atmosphere: 3
Food: 3
Service: 2
Grant Mulloy
Pizza was dry as a bone and it took a fair amount of time past the pick up time normally that wouldn't bother me at all but as bad as the pizza was it was worth mentioning.
Atmosphere: 1
Food: 1
Service: 1
Evelyn Badillo
When they say "No one outpizzas the hut". Stephenville Pizza hut stands true to those words. I called 4 different pizza places to see if they could have 45 pizzas ready by 10 AM and nobody would do it! Pizza Hut came through with GREAT service and delicious pizza! Thank you for you above and beyond service!
Food: 5
Service: 5
Checotah Agee
It really stinks that a call center answers all phone calls. if you call about a problem with your order they transfer you to the store, which apparently never answers their phone. Super disappointing.
Atmosphere: 3
Food: 3
Service: 1
Jordan Hamilton
Sucks never order from here
Atmosphere: 1
Food: 1
Service: 1
JJ
As a fellow doordasher. I have to say I never thought Pizza Hut would be such a hassle. The first time was their credit card problem. Because it kept sending it as cash on delivery. I would always get shorted for that one. Second, the pin code problem is not helpful. Guess what? There was this one time I couldn't reach the customer at all and wouldn't go through sent messages calls nothing at a hotel. After waiting a really long time on a customer for what seems like forever for even a response. When I couldn't reach the customer. Because it was sent to a private number. That won't accept calls. So, really, I give it one star for both difficulty of reaching customers. That has set it to hands only and for not having a drop-off point at locations to send pictures. This is the only restaurant that gives the most problems, not even pastafina or little ceasar has this same problem. Sometimes, I don't even accept pizza huts delivery offers just because of how their system is set up. The last time, I did an order for their company. I was told to unassigned an order that I had waited on them for twenty minutes. I get told by pizza hut customers complain. Which doesn't make sense with my high rating. There is no accountability with Pizza Hut at all. The only reason is to make money. The next time I take an order. I will call the customer to wait for 20 minutes to not lose my 100% completion rating of delivery by doordash. And then call customer support and get half pay. So, sorry in advance for any future delivery from Doordash for the ongoing uphill problems with Pizza Hut.
Atmosphere: 2
Food: 4
Service: 1
Kristi Barnes
Depending on the cook, but the food and service is very good
Recently placed an order and it was perfectly made and delicious 😋 everyone loved it
Atmosphere: 5
Food: 5
Service: 5
Gypsy Queen
Recently placed an order and it was perfectly made and delicious ? everyone loved it
Atmosphere: 5
Food: 5
Service: 5
Irina McQueen
Never even got a chance to order food went into Pizza Hut and sat down with the menu waiting to have service was never asked what I wanted to drink or anything sat there for over 15 minutes before I finally got up and walked out. There was another table there with like six guys and every single one of them had empty drinks. The server came and gave them the pizza, never asked if any of them wanted refills simply just walked away. Worst service I’ve ever had or seen.
Service was slow, took over an hour to get our food served. I feel they need better training and more cooks . Very Very slow. This was dine in.
Atmosphere: 3
Food: 3
Service: 2
Pizza was dry as a bone and it took a fair amount of time past the pick up time normally that wouldn't bother me at all but as bad as the pizza was it was worth mentioning.
Atmosphere: 1
Food: 1
Service: 1
When they say "No one outpizzas the hut". Stephenville Pizza hut stands true to those words. I called 4 different pizza places to see if they could have 45 pizzas ready by 10 AM and nobody would do it! Pizza Hut came through with GREAT service and delicious pizza! Thank you for you above and beyond service!
Food: 5
Service: 5
It really stinks that a call center answers all phone calls. if you call about a problem with your order they transfer you to the store, which apparently never answers their phone. Super disappointing.
Atmosphere: 3
Food: 3
Service: 1
Sucks never order from here
Atmosphere: 1
Food: 1
Service: 1
As a fellow doordasher. I have to say I never thought Pizza Hut would be such a hassle. The first time was their credit card problem. Because it kept sending it as cash on delivery. I would always get shorted for that one. Second, the pin code problem is not helpful. Guess what? There was this one time I couldn't reach the customer at all and wouldn't go through sent messages calls nothing at a hotel. After waiting a really long time on a customer for what seems like forever for even a response. When I couldn't reach the customer. Because it was sent to a private number. That won't accept calls. So, really, I give it one star for both difficulty of reaching customers. That has set it to hands only and for not having a drop-off point at locations to send pictures. This is the only restaurant that gives the most problems, not even pastafina or little ceasar has this same problem. Sometimes, I don't even accept pizza huts delivery offers just because of how their system is set up. The last time, I did an order for their company. I was told to unassigned an order that I had waited on them for twenty minutes. I get told by pizza hut customers complain. Which doesn't make sense with my high rating. There is no accountability with Pizza Hut at all. The only reason is to make money. The next time I take an order. I will call the customer to wait for 20 minutes to not lose my 100% completion rating of delivery by doordash. And then call customer support and get half pay. So, sorry in advance for any future delivery from Doordash for the ongoing uphill problems with Pizza Hut.
Atmosphere: 2
Food: 4
Service: 1
Depending on the cook, but the food and service is very good
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Roasted Garlic Cheese Sticks
Recently placed an order and it was perfectly made and delicious 😋 everyone loved it
Atmosphere: 5
Food: 5
Service: 5
Recently placed an order and it was perfectly made and delicious ? everyone loved it
Atmosphere: 5
Food: 5
Service: 5
Never even got a chance to order food went into Pizza Hut and sat down with the menu waiting to have service was never asked what I wanted to drink or anything sat there for over 15 minutes before I finally got up and walked out. There was another table there with like six guys and every single one of them had empty drinks. The server came and gave them the pizza, never asked if any of them wanted refills simply just walked away. Worst service I’ve ever had or seen.
Service: 1
Restaurantji Recommends
Friendly staff, good pizza.
Atmosphere: 5
Food: 5
Service: 5
Reasonably priced and friendly service
Atmosphere: 5
Food: 5
Service: 5
Was really good on the 4th.
Atmosphere: 5
Food: 5
Service: 5
Jimena is the absolute best!! Talk about working at her job like it was her business!! Pay attention folks - this girl is a winner!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Pizza
The pizza was great and the server was really attentive. She even refilled my drink without asking! Highly recommend this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Ultimate Chocolate Chip Cookie, Cheese Pizza
Loading...