Taco Bell

2769 W Washington St, Stephenville
(254) 965-4312

Recent Reviews

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Johnny Perez

They were out of my order but took the order then proceed to tell me after it was paid for, Then they offer a substitute I really didn't want. My visit was an unhappy one.

Atmosphere: 3

Food: 3

Service: 3

Girl please Monet

I ordered a cantina bowl, they over charged me and when I asked them about the over charge the employees were very rude. Food was cold and gave me more rice than veggies.

Atmosphere: 1

Food: 1

Service: 1

Kristen Partain

The chips tasted horrible you could taste the bad oil

Juanita Brown

Kid-friendliness: Hell no

Atmosphere: 1

Food: 1

Service: 1

DJ Serio

Not the quickest or most reliable Taco Bell! They forgot our drink, sauces, napkins, and a straw. We had to ask for everything.They are the slowest restaurant in town, but great when you’re broke.

Wheelchair accessibility: Wheelchair parking, no automatic door to get in, or to the bathroom.

Atmosphere: 4

Food: 3

Service: 2

Helen Lane

Staff is always busy, ignores customers.
Takes 10-20 minutes for any order.

Atmosphere: 3

Food: 4

Service: 1

Samantha Sanchez

Bad customer service my order took 35 minutes. Workers were just talking and didn’t help me. Kept on saying my order is almost done.

Atmosphere: 1

Food: 1

Service: 1

Justin Allison

This is the worst place in town. Every time I come here, either they are out of ingredients to make something, they make it wrong, or they do not put something you paid for in the bag. Tonight I had to go through the drive-thru multiple times to get the correct order. Once to get the order, a second time to go back to get the missing food item, and a third time to get the missing queso. How can you screw up this bad? This place is a disgrace and corporate should either step in to fix the systemic problems at this location, or just close it down.

Atmosphere: 1

Food: 1

Service: 1

Quincy Kurylczuk. (Quincy)

I had an online order and I waited over 40 minutes. They had a lobby full of online orders and door dashers. People were complaining obviously and they also had a few dine in orders who took the same amount of time. I know some others are calling corporate. I was with my sister who only ordered a small potato bowl which is about the size of a like guacamole side container and waited 20. They were bumping off DoorDash orders that weren’t close to being ready and once they do that for them the door dashers are put on a clock. When people were complaining the manager I believe he was, was talking back to this door dasher who somebody had bumped and put her on a timer in the app. My sister asked if they had a online order for Quincy aka me and this teenager who might be older than me and told us he can’t check if there is, and then proceeded to check like no common sense behind those eyes. Also I’m going to be petty but there was no napkins in my bag and I know most places requires napkins and sauces in the bag. A gm or dm needs to be informed about this and they can check the cameras on February 5th anywhere from 8:20 ish to 9:12 and see how many online orders and door dashers were waiting. That was not ok, and the manager who worked tonight should probably be written up for talking back to the poor door dasher instead of figuring out how to make it better.

Atmosphere: 1

Food: 1

Service: 1

Daniel

Maybe turn the AC more up so I don’t freeze to death in here. feels like a freezer, food was good though.( I can see my own breath it is so cold in here)

Atmosphere: 1

Food: 5

Service: 3

Seth Hall

Tortilla was moldy… Ate it anyways

Jacob Earl Holzschuh

Food was subpar and thrown into plastic bag.

Atmosphere: 1

Food: 1

Service: 2

Hailey Burns

I’ve ordered a veggie bowl over 3 times and every time they I have put chicken in the bowl under the normal stuff. I’m not even vegan but I do have food requirements. If you are going to offer separate items please make sure what the customer needs is actually being correctly made. This is a taste, nutrient, and allergy issue.

Vegetarian options: Add meat to non-meat items

Atmosphere: 1

Food: 1

Service: 1

Larry Nesset

This is new... NO SERVICE AT THE COUNTER!!! Everyone working looked at me and my family & put their heads down. There were 3 touch screens where you'd place your order but that's it. VERY minimalistic. Very dry service. Only good thing I'd have to say is the bathroom's were clean. But when do you go out to eat and have to do everything on a touchscreen????

Revamp

took 45 minutes for an app order, didnt give me all my drinks and the one they did was downsized, didnt give me one of my sides and made all my other food incorrectly.

Atmosphere: 1

Food: 1

Service: 1

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