Charleys Cheesesteaks

16535 Southwest Fwy Ste 440, Sugar Land
(281) 340-1301

Recent Reviews

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Brenda Colmenero

They have the rudest employees, and if you come in the evening it's a bunch of young kids and their friend are in the lines and holding everything up

Atmosphere: 2

Food: 4

Service: 2

Jorge Muñoz

Do not order there ! It looks like a scam. I have ordered delivery directly to the Charlie’s website, but they said that I have to complain to DoorDash about my incomplete order. I did not order through DoorDash. I even received a receipt and email saying that I have to complain to the store . Literally, they stole around 20 us ! I called to have the refund, and they hung up.

Atmosphere: 1

Food: 1

Service: 1

Cherelle young

Disturbing sheet of mystery meat. Overpriced chicken tenders in kids meal. No bueno

Eric Guerrero

Food was all soggy tasted frozen

Atmosphere: 1

Food: 1

Service: 1

Roger Pena

Excellent service from the employees, very attentive and respectful. I always come here on my break. The manager Margarita at the front was very nice and helpful!!

Atmosphere: 5

Food: 5

Service: 5

Tamilore Daramola

This location is my favorite Charlies to go to. The place always looks well maintained and the food is great. The service is consistent especially the cashiers, they’re so kind and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Lidia Estrada

Thank you Guys my food Was So good i order a chicken cali and strawberry Limonade , great service at this location...

Atmosphere: 5

Food: 5

Service: 5

Ro Re

I came here for lunch since I work next door, and this is the serving of fries. I asked them is that all the fries, they said that’s it. For the price and quantity not worth it. I got the boneless wings with fries. Also the person in charge because they called her, had a horrible attitude!! Late review but I came to the mall again and reminded me of how upset they made me that I remembered I forgot to post it. April 16 at noon is when I visited this place.

Fabianna Sinopoli

Every time that I come here is ok! But today the employees close earlier than the closing time. if you come earlier than 8 they will tell you that is close even tho that they are supposed to be open. I understand that they want to be done for the day but still is not right

Jhon Castro

Thanks guys my food was delicious and the service ( Lidia ) was excellent taking care of my order, for sure coming back to this charleys

roksana darab

Best people work here. Nice and smiling. Food is good as well.

Sulmi Zepeda

Today I decided to eat something at this place & my food was incredible delicious,the California chicken was yummy,thank you guys service and food was awesome 👌 for sure coming back...

Hector Macova

The staff you have working is disgusting, despotic and above all rude. I asked him to explain to me why the total of my order and what each charge meant and he did not explain me . I canceled my order and I only paid for my drink because I had already served it , and she got angry and I threw the receipt , I asked her for a straw and she also gave it to me with a bad attitude ...what I did was ask her why of her attitude and I asked her to talk to the supervisor and she told me that she was , then I returned the drink in the same way that she gave me the receipt and the straw and I told her that I gave her the drink and I left the place. I hope you take note and do something. Thank you.

Jose

Horrible service!

Mojan Mother Muse McClendon

Careful they add raw chicken to your sandwich! I ate here last a few months ago and I’m leaving this review now because it happened to another friend of mine. I get the chicken sandwich and sometimes they make it plain even thought I get the teriyaki or buffalo but that wasn’t the issue. Ad I was waiting for my order to be prepared I was looking around and when I turned and looked at the counter I saw one of the team member starring at me I mean full on starring and didn’t look away even when I caught him. He looked autistic so I didn’t think anything of it. I was eating my sandwich and was in a hurry to get back to work and noticed a gamey taste I opened the sandwich up and saw a thin strip of raw meat on my sandwich. All the rest was cooked so it looked like it was added later. I grabbed my purse and ran to the next restroom and threw it all up. I was so disgusted by the taste and the action of this employee that I’m never eating there again! I never had issues there before I’m always polite and respectful. They sometimes spoke Spanish to me but even though I may look Hispanic I am middle eastern. Be careful eating here! Always check your sandwich!

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