I had a really frustrating experience at that Chick-fil-A this location. Waiting over 20 minutes for your food, confused and unfriendly staff, and missing items from my order can definitely put a damper on my meal. It's disappointing when management doesn't seem to address these issues properly, it's no surprise when the management is so terrible that the service is this bad.
Atmosphere: 1
Food: 1
Service: 1
Dany Lopez
Who doesn't love chick fil a!!
Atmosphere: 5
Food: 5
Service: 5
KHOLOoD Alanazi
Great services and food even when it’s crowded
Atmosphere: 5
Food: 5
Service: 5
Rasha Alzyod
"I ordered a kids meal, after arriving home, I realized that the fruit was not fresh and was rotten."
Atmosphere: 1
Food: 1
Service: 5
Justen George
Good definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Daisy Russell
DONT GO HERE THERE WAS MULTIPLE PIECES OF PLASTIC IN MY CHOCOLATE SHAKE?CANT GET A HOLD ON ANYONE FOR A REFUND!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Prem Gomes
I ordered a chicken burger waffle fry and a drink deal. I also ordered chicken salad. The chicken burger was fried chicken. I was not expecting that there was nothing else between the two bread pieces except the chicken fried. No. Dressing no, lettuce, tomato or anything. The fries were very soggy. Probably was made an hour before or more. The only thing that was good was the drink. I did not find any ketchup. Maybe I was supposed to request them from ketchup. I did not do so. The chicken fried was very stale. We went there at 9:02 p.m. So we were forced to order through drive-thru. We didn't know what was being given. We only found out when we reached home and started to eat. It was the worst order that Chick-fil-A could serve.The salad lettuce was in some places black and The rest of them leaves were probably sitting there for a very long time. They were not crispy at all. I'm a big fan of Chick-fil-A chicken salad. This time I was thoroughly disappointed. Very disappointed. I wish I had taken the pictures of everything and taken it back to the manager and showed him the next day. I've given five stars to the atmosphere because it was nice and clean outside. The two folks were taking the order were nice and did what they were supposed to do, although they didn't ask whether I wanted fried Chicken or baked chicken.
Atmosphere: 5
Food: 1
Service: 3
Diane Wells
Always dependable and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad
David Sugar Land
The service at this location is unreliable in the drive thru. About 50% of the time there is an error like forgetting to include all the condiments or include the right dressing. Sometimes the order takers outside at the drive thru enter the wrong chicken selection. Last week they had to come to my car 3 times to give me everything that was supposed to be included in a simple standard Market Salad. If you are picking food up for others you need to inspect everything before driving away or your family/guests will often be upset when they see what is in the bag. This has happened many times. Yesterday the order-taker entered the wrong type of chicken on a Market Salad. I returned to the restaurant and spoke to the Manager and pointed out the error made by the order taker and their history of mistakes in fulfillment. He listened but did not say he would talk to his staff or improve. I got the impression that he had enough business that he was either overwhelmed or didn't really care or both. His response was "What do you want me to do?".
If you prefer no salt on your fries, skip this Chick-fil-a. I get the notion that they do this so they aren't making fresh fries for the customers who want them, but if it has gotten that prevalent, why not have a salt-less bin to accommodate. ?♂️
It was storming very bad outside and they allowed me to sit under the cover driveway until I was ready. It was hailing terribly outside and I think the manager can see the fear on my face. She was so kind!! She had on a white shirt and gray pants. She carried herself with grace! This is my first time at this location and it will not be my last!! They have a forever customer in me now!! ❤️❤️❤️
I had a really frustrating experience at that Chick-fil-A this location. Waiting over 20 minutes for your food, confused and unfriendly staff, and missing items from my order can definitely put a damper on my meal. It's disappointing when management doesn't seem to address these issues properly, it's no surprise when the management is so terrible that the service is this bad.
Atmosphere: 1
Food: 1
Service: 1
Who doesn't love chick fil a!!
Atmosphere: 5
Food: 5
Service: 5
Great services and food even when it’s crowded
Atmosphere: 5
Food: 5
Service: 5
"I ordered a kids meal, after arriving home, I realized that the fruit was not fresh and was rotten."
Atmosphere: 1
Food: 1
Service: 5
Good definitely recommend
Atmosphere: 5
Food: 5
Service: 5
DONT GO HERE THERE WAS MULTIPLE PIECES OF PLASTIC IN MY CHOCOLATE SHAKE?CANT GET A HOLD ON ANYONE FOR A REFUND!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered a chicken burger waffle fry and a drink deal. I also ordered chicken salad. The chicken burger was fried chicken. I was not expecting that there was nothing else between the two bread pieces except the chicken fried. No. Dressing no, lettuce, tomato or anything. The fries were very soggy. Probably was made an hour before or more. The only thing that was good was the drink. I did not find any ketchup. Maybe I was supposed to request them from ketchup. I did not do so. The chicken fried was very stale. We went there at 9:02 p.m. So we were forced to order through drive-thru. We didn't know what was being given. We only found out when we reached home and started to eat. It was the worst order that Chick-fil-A could serve.The salad lettuce was in some places black and The rest of them leaves were probably sitting there for a very long time. They were not crispy at all. I'm a big fan of Chick-fil-A chicken salad. This time I was thoroughly disappointed. Very disappointed. I wish I had taken the pictures of everything and taken it back to the manager and showed him the next day. I've given five stars to the atmosphere because it was nice and clean outside. The two folks were taking the order were nice and did what they were supposed to do, although they didn't ask whether I wanted fried Chicken or baked chicken.
Atmosphere: 5
Food: 1
Service: 3
Always dependable and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad
The service at this location is unreliable in the drive thru. About 50% of the time there is an error like forgetting to include all the condiments or include the right dressing. Sometimes the order takers outside at the drive thru enter the wrong chicken selection. Last week they had to come to my car 3 times to give me everything that was supposed to be included in a simple standard Market Salad. If you are picking food up for others you need to inspect everything before driving away or your family/guests will often be upset when they see what is in the bag. This has happened many times. Yesterday the order-taker entered the wrong type of chicken on a Market Salad. I returned to the restaurant and spoke to the Manager and pointed out the error made by the order taker and their history of mistakes in fulfillment. He listened but did not say he would talk to his staff or improve. I got the impression that he had enough business that he was either overwhelmed or didn't really care or both. His response was "What do you want me to do?".
Atmosphere: 3
Food: 3
Service: 1
Great customer service ??
Restaurantji Recommends
If you prefer no salt on your fries, skip this Chick-fil-a. I get the notion that they do this so they aren't making fresh fries for the customers who want them, but if it has gotten that prevalent, why not have a salt-less bin to accommodate. ?♂️
Yummy
Atmosphere: 4
Food: 4
Service: 4
This location is absolutely fantastic!! ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Ice Cream Cone, Chick-Fil-A Deluxe Sandwich
Fast and delicious as all CFA shoulds
Atmosphere: 5
Food: 5
Service: 5
It was storming very bad outside and they allowed me to sit under the cover driveway until I was ready. It was hailing terribly outside and I think the manager can see the fear on my face. She was so kind!! She had on a white shirt and gray pants. She carried herself with grace! This is my first time at this location and it will not be my last!! They have a forever customer in me now!! ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Noodle Soup, Chicken Sandwich, Grilled Nuggets, Waffle, Chicken Soup, Chick-Fil-A Nuggets Meal, Cobb Salad