Chick-fil-A

16535 Southwest Fwy Suite 515, Sugar Land
(281) 494-2500

Recent Reviews

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Tirna Nog

They will not offer any tap water, even if your meal includes the drink. You can buy bottled water. The only supplies they keep out are straws, if you needed salt and pepper or condiments not in your order, you can head to the counter to ask and multiple employees will just ignore you before you get it. The mgr Brent Kubala has a “let us know how we’re doing” card slot on the wall but I’ve never seen writing utensils for the notecards so leaving the review here.

Delia Celindaa

Horrible experience you have cashier that didn’t give me my change the change was 2 dollars and some change I got the change but never the bills. When I asked for my money she had an attitude as I was lying and rolling her eyes. Check the cameras you will see AJA not giving me my money.

yueyang zeng

The food is good, but we ordered 5 things and they only gave us 3

Atmosphere: 3

Food: 5

Service: 1

Mirna Hernandez

It is a very clean place and the staff is very friendly and the food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Brandilee

Terrible customer service from Page, her attitude is terrible. I come to Chick-fil-a for the fresh food and customer service, I received neither.

Atmosphere: 1

Food: 1

Service: 1

Sahar Abuhalemeh

Food was horrible. I have eaten at several chick-fil-As across several states. This one is the one at the bottom of the list. Food tastes different from other chick-fil-As.
The waffle fries taste horrible. There are not clean at all. They don’t know what to offer with the salad they give only salad with no dressing with no topping . And when you asked for the toppings, they said they don’t have it when I asked for it. They don’t tell it from the beginning to decide if you want to go with this order or not.

Food: 1

Service: 1

Debbie McPherson

Wheelchair accessibility: Actual handicap/wheelchair parking closest to the door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Nuggets

Ali Pervaiz

The older man who’s the general manager is extremely incompetent and incapable of being so he takes 10 minutes per costumer and he’s really rude

Atmosphere: 1

Food: 1

Service: 1

nesco713

Food was horrible. I have eaten at several chick-fil-As across several states. This one is the one at the bottom of the list. Food tastes different from other chick-fil-As. I did not even eat the food. I wouldn't even give it to my dog and just trashed it. Notice the taste of the strips like they reuse the oil or cheaper ingredients. Maybe owner is cheap and trying to save a buck. I will write corporate and say this chicfila is not to standards when it comes to food and drinks.

Atmosphere: 2

Food: 1

Service: 2

Shanzey Aamir Khan

Quick service, friendly staff, hot food served!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich

Shanzey Khan

Quick service, friendly staff, hot food served!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich

James Wen

We like Chick-fil-A, except today due to waitress “DaRi”. They stopped dine-in services due to the crowd, which I understand, so we strictly lined up for the drive-through. However, she did not allow us, who had been waiting in line for an hour, to use the restroom, which is almost inhumane. Well, why? she replied that letting us in would get her fired by the boss. When asked where the boss was, she shouted, 'I am the boss, and I made the decision.

She says feel free to take her photo, OK, fine.

Atmosphere: 1

Food: 4

Service: 1

Mspat Stephens

Food was good and hot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich

Sunroof King

"I ordered a grilled chicken sandwich, but it ended up having so much sauce that I feel like I'm drinking chicken soup."& I did not ask for any sauce .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Grilled Chicken Sandwich

Adriana Herrera

This location is so SLOW, it's always been slow but 20 minutes for the cherry smoothie is crazy, and by the time I got it, it was all melted.

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