Chili's Grill & Bar

15355 Southwest Fwy, Sugar Land
(281) 242-5444

Recent Reviews

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Ivan Lozano

me and my friends elias and krystin really loved the triple dipper! very crispy/ fresh and loved every single bite🫶🫶🫶🫶

Atmosphere: 5

Food: 5

Service: 5

Brenda Landry

Yall need to have a talk with the Hispanic manager on duty. She always have a nasty attitude. This is the second time I went and she had a very nasty attitude not just with us but with the employee that was working at the to go order station. She is not very professional at all. I’m not sure if she was the store manager but she was surely acting like it especially in the kitchen. Shame on yall Chilis

Atmosphere: 1

Food: 1

Service: 1

Coyle I

Very clean Chili's. Service is outstanding! Reann was very attentive and along with all the other servers checking on drink or chip refills. Food is always fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

n. price

Friendly servers

Atmosphere: 4

Food: 3

Service: 4

Larry Jenkins

The waiter was awesome and friendly! However, the food was horrible. The restaurant itself didn’t really have that ā€œChili’sā€ type vibe.

Atmosphere: 3

Food: 2

Service: 5

Delilah Green

I had such a great experience at Chili’s today that I had to leave a review. Our server, Afra, was honestly one of the best waitresses I’ve had in a long time. She had the perfect balance of being attentive without hovering — she checked in at the right moments, made sure we had everything we needed, and was so warm and friendly the entire time.

We ordered the Handmade Nashville Hot Crispers with the White Cheddar Mac & Cheese, and the Old Timer with Cheese. Everything came out hot, fresh, and exactly how we wanted it. You can really tell when a server takes pride in their job, because the whole experience just feels smoother and more enjoyable — and Afra absolutely delivered that.

If you’re thinking about going to this Chili’s, definitely do it — and if Afra is working, you’re in great hands. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Analyze (Me)

Came here to pick up and deliver food. I was ignored by no less than 6 people. They walked passed looked and said nothing. I finally asked for manager after 12 minutes without service. Delivery drivers are customers too.

Service: 1

Carolina Rodriguez

Ty is heaven sent!! She provided such amazing service with such a positive attitude. I normally don’t have good experience with servers in other locations but not today. She put a smile on both me and my friends face and really made my day. I regret not having cash with me because she deserved more!!

Atmosphere: 5

Food: 5

Service: 5

Derrick

I normally don’t leave reviews but is safe to say I LOVE TYESHA! She’s a great server and bartender. Very kind and very attentive. She’s the BEST service I’ve ever had at any chilis honestly.

Atmosphere: 5

Food: 5

Service: 5

Ryan R

My wife and I went to Chili's the other day for the first time in a long time. We were intrigued by the 3 for me deal. The staff was attentive, the service was great, the food was delicious and plentiful and the price was right. We asked to take our leftover chips and salsa to go, she brought us a whole bag and new salsa. We were very impressed.

Atmosphere: 5

Food: 5

Service: 5

Kentrell Blunt

Was not expecting to have such a blast at Chili’s again!! It’s was busy but the staff was friendly and on it!! Brandy was our server Daisy was the manager ! I always give credit where it’s due so I had to write this review! Amazing Staff and the food was hot and fresh plus I had desserttttt :) - KB

Atmosphere: 5

Food: 5

Service: 5

John Mcintyre

Awesome customer service at this Chili’s! šŸŒ¶ļø

The service is always top notch and the food is always fresh and great tasting! šŸ˜‹ šŸ½ļø 10/10!

Atmosphere: 5

Food: 5

Service: 5

Roger Ramirez

Placed an order on Sunday, November 2, and the order was not right. Called and spoke to Shelby, the General manager of the store in Sugar Land TX on the Southwest Freeway. She told me she was a training store and they do not make mistakes! She refused to give me her name at first and hung up on me. Had to call back, spoke to her again, I asked again for her bosses number and she told me that we were not going to play that game and hung up on me again. This store has really gone down!!!

Paulina Tomas

Awesome service thanks to Mr.Bobby 😃! Fast serving the food and great service ! Definitely coming back

Atmosphere: 5

Food: 5

Service: 5

joseph mills

Great waiter. Food was excellent, served hot,great portions.

Atmosphere: 5

Food: 5

Service: 5

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