Dunkin'

11930 Dairy Ashford Rd, Sugar Land
(713) 900-7566

Recent Reviews

Sort by
sierra pouncey

Hash browns undercooked and my turkey wrap was incomplete didn't have egg when I asked for the turkey egg and cheese wrap. Im very disappointed I spend money for good quality and get this

Atmosphere: 1

Food: 1

Service: 1

Yousef

Mango pineapple refresher mmmmm and donut

Atmosphere: 5

Food: 5

Service: 5

broken beamer

What's the point in spending extra on cold foam when you forget to put it on and when we ask for it u put 1cm layer on top? Go back to training and learn how to do your jobs coffee shouldn't be that hard especially when every morning I come it's the same problems

Atmosphere: 1

Food: 1

Service: 1

Taskeen M

Super quick service, our most favorite go to place for coffee, dunkalattes and donuts!

Atmosphere: 5

Food: 5

Service: 5

Z Company

Wow the donut was horribly stale and hard. Isn’t this a new location ? Idk how they would be serving old donuts. I definitely don’t recommend coming to this location. Just go to the missouri city one even if it’s far

Trenton Upper

I order the same thing every day for the last month and the last 5 days in a row you forget the cold foam and it doesn't even taste like what I normally order idk if you hired someone new or just lazy but come on guys it's coffee its not that hard

Atmosphere: 1

Food: 1

Service: 1

Mehak

Review for Dunkin’ (Visited at 6:00 AM):

I arrived exactly at opening time—6:00 AM, hoping to grab some breakfast quickly before work. Unfortunately, I ended up waiting at the drive-thru speaker for about 10 minutes with no response. When I finally pulled up to the front window, the staff member told me they weren’t serving food yet, even though it was well past opening time.

To make matters more frustrating, I saw the same staff member chatting outside with some construction workers instead of helping customers. Eventually, after I mentioned I’d been waiting for 10 minutes, she said she’d make the food. But after another 10 minutes of waiting with no food in hand, I had to leave for work empty-handed.

Overall, it was really disappointing and annoying to waste 20 minutes and end up with no breakfast. Hopefully, the management can improve their opening routines so this doesn’t happen to others.

Service: 3

Evelyn Anaya

I love dunkin’ just not this one. I went here today and ordered the same thing i always do n it tasted absolutely nasty and so did my boyfriends. I’m not sure if the milk was spoiled or what but please do not go to this location it will make you hate dunkin’.

Atmosphere: 1

Food: 1

Service: 1

Melanie_ Ro

I will not be coming back to this location , every time I come here there happens to be an incident , either my coffee of bitter, or the workers are unprofessional. I work in the morning and stop by for coffee and food , I’m waiting at the speaker , nobody can answer the speaker , I said hello 3x with no reply , I then exit and see a young girl at the window laughing along with another worker , if they aren’t ready to take orders or there is a reason as to why they aren’t ready or will be a delay I expect at least a answer or a “hold” instead of being flat out ignored . As someone who’s worked fast food before it isn’t that difficult , and the proper thing to do is to apologize for the inconvenience not ignore a customer and wasting my time when I could’ve and should’ve gone elsewhere for coffee .

Juana Maria Mena

I was very disappointed; the donut tasted stale and was hard.
It was a busy morning but still not an excuse.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Doughnut

Jessica Gil

i ordered the Wicked munchkins because i have been wanting donuts and let be honest -- for the tin.
The donut holes were OLD.
Makes me wish i could buy the tin only.

Atmosphere: 4

Food: 2

Service: 3

Kevin Le

Got a $3 discount on my matcha today, which was nice, but the service was disappointing. The staff forgot my cold foam and when I reminded them, they added it without any friendliness or smile. It felt like they didn’t care at all. I hope the store improves their customer service — attitude matters just as much as the drink.

Meg McGinnis

NO STARS! Dunkin has gone so down hill.
I completely understand why they barely have even 3 stars. Dunkin sucks and this location sucks even more. They will rip you off every chance they get and they will not make it right. They get the order wrong every single time and refuse to make it right. I will never return to any Dunkin ever especially this location.

Shobi Ali

This Dunkin' location is my daily go-to for a quick caffeine fix! The coffee is consistently fresh and exactly as ordered—I love the Iced Macchiato (or insert your favorite drink here). Service is always fast, even during the busy morning rush, which is crucial when I'm running late. The staff is efficient and polite. A reliable spot to 'run on Dunkin'!

Atmosphere: 5

Food: 5

Service: 5

Adriana Grimaldo

I love Dunkin! And I feel disappointed for this location third time coming here and they make every drink unflavored

Atmosphere: 2

Food: 1

Service: 2

Loading...