It's was fast and friendly service. My favorite name of sandwich there is the Steamer.
Atmosphere: 4
Food: 4
Service: 4
Ce Ng.
Been eating here for 2 years. The service was great. They changed their staffs a couple times. Yesterday I went in and ordered the food like usual. Carry out order so I didn’t tip like usual. Anyway, the cashier gave me a different cup (clear with Lid already on and obviously looked used and dirty) for my order and told me this is your cup while they have a full stack of paper cups that is at the front as usual. I looked at the cup and immediately knew something was wrong so I told him that I will get a different cup and get the one from the front at their counter. Due to this I have to watch they make the food like a hawk and make sure the employee that I spoke to didn’t try to do something with our food. The other employee came back from the bathroom break and the usual cashier with the curly hair stepped in to help with the order. Out of the 3 sandwich I ordered only 2 were made right. One of them just have meat and cheese and nothing else. It didn’t resemble the sandwich that we usual have. I have decided to never eat here again if this is how they treat you and your food if you don’t tip for Carry out orders.
Atmosphere: 2
Food: 4
Service: 1
Jasmin Rodriguez
Don’t let your customer stand and wait in front of you for 10-15 minutes without acknowledging them
Atmosphere: 1
Food: 1
Service: 1
Haaris Hemani
Friendly and great service
Atmosphere: 5
Food: 5
Service: 5
Peggy Doyle (Massacre Princess)
The ambiance is dull and average. The Jamaican jerk turkey sandwich was okay. The sauce was super sweet, though I was expecting spicy. I appreciate what Firehouse subs does for the firefighters 🚒, however, they charge a high price for sandwiches that are mediocre at best. It's totally not worth the price. The cashier that took my order was super friendly and answered my questions about their $3 pickle buckets. When I got to eat my sandwich, the pickle was on my sandwich and had made it soggy. I really wished the pickle was separated from the sandwich, but it wouldn't have helped the sandwich improve much. It was about $15 for a medium Jamaican jerk turkey sub plus the tip.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Spicy Cajun Chicken
Norma Rivera
Sub was hot so it was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Alma S.
Staff was very nice and welcoming! Restrooms and dining area were very clean.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Wilborn
I went here to get me some chips and the first thing I noticed was there was no music playing. Then the cashier/ sandwich-making person, said just these four and we said yes. So for that I give the one star. Then he gave us our receit and left to go make more sandwiches. Again it was pretty quiet so we just heard the knives and wrappers making noise. Then we had to ASK FOR A BAG. We were getting four chips and no bag. So we had to ask for one. Anyway, chips are good and service not so good.
Staff is very nice, food is always great and fresh!
Atmosphere: 5
Food: 5
Service: 5
Quang Van
good experience
Atmosphere: 4
Food: 4
Service: 4
Tammy Krawczyk
Ordering on app is easy. Order was ready on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub
TexBuilder shahnazari
We sepnd $70 for food and we could not even eat is they made it hours prior and bread was so soggy you could not eat and when I called they put me on hold and just told that is not the case I would never buy from Firehouse any where they should have offer me replacement or something rather than attitude
Food: 1
Service: 1
Recommended dishes: Club on a Sub, Italian, Turkey Bacon Ranch
Best service ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub, Turkey Bacon Ranch, Turkey Bacon Ranch Combo
It's was fast and friendly service. My favorite name of sandwich there is the Steamer.
Atmosphere: 4
Food: 4
Service: 4
Been eating here for 2 years. The service was great. They changed their staffs a couple times. Yesterday I went in and ordered the food like usual. Carry out order so I didn’t tip like usual. Anyway, the cashier gave me a different cup (clear with Lid already on and obviously looked used and dirty) for my order and told me this is your cup while they have a full stack of paper cups that is at the front as usual. I looked at the cup and immediately knew something was wrong so I told him that I will get a different cup and get the one from the front at their counter. Due to this I have to watch they make the food like a hawk and make sure the employee that I spoke to didn’t try to do something with our food. The other employee came back from the bathroom break and the usual cashier with the curly hair stepped in to help with the order. Out of the 3 sandwich I ordered only 2 were made right. One of them just have meat and cheese and nothing else. It didn’t resemble the sandwich that we usual have. I have decided to never eat here again if this is how they treat you and your food if you don’t tip for Carry out orders.
Atmosphere: 2
Food: 4
Service: 1
Don’t let your customer stand and wait in front of you for 10-15 minutes without acknowledging them
Atmosphere: 1
Food: 1
Service: 1
Friendly and great service
Atmosphere: 5
Food: 5
Service: 5
The ambiance is dull and average. The Jamaican jerk turkey sandwich was okay. The sauce was super sweet, though I was expecting spicy. I appreciate what Firehouse subs does for the firefighters 🚒, however, they charge a high price for sandwiches that are mediocre at best. It's totally not worth the price. The cashier that took my order was super friendly and answered my questions about their $3 pickle buckets. When I got to eat my sandwich, the pickle was on my sandwich and had made it soggy. I really wished the pickle was separated from the sandwich, but it wouldn't have helped the sandwich improve much. It was about $15 for a medium Jamaican jerk turkey sub plus the tip.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Spicy Cajun Chicken
Sub was hot so it was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Staff was very nice and welcoming! Restrooms and dining area were very clean.
Atmosphere: 5
Food: 5
Service: 5
I went here to get me some chips and the first thing I noticed was there was no music playing. Then the cashier/ sandwich-making person, said just these four and we said yes. So for that I give the one star. Then he gave us our receit and left to go make more sandwiches. Again it was pretty quiet so we just heard the knives and wrappers making noise. Then we had to ASK FOR A BAG. We were getting four chips and no bag. So we had to ask for one. Anyway, chips are good and service not so good.
Atmosphere: 1
Service: 1
Regular average sandwich nothing great.
Recommended dishes: Italian
Restaurantji Recommends
Great food great service!!!
Food: 5
Service: 5
Staff is very nice, food is always great and fresh!
Atmosphere: 5
Food: 5
Service: 5
good experience
Atmosphere: 4
Food: 4
Service: 4
Ordering on app is easy. Order was ready on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub
We sepnd $70 for food and we could not even eat is they made it hours prior and bread was so soggy you could not eat and when I called they put me on hold and just told that is not the case I would never buy from Firehouse any where they should have offer me replacement or something rather than attitude
Food: 1
Service: 1
Recommended dishes: Club on a Sub, Italian, Turkey Bacon Ranch
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