Not my favorite place to eat. Toasted yolk is much much better
Atmosphere: 1
Food: 1
Service: 1
Shawn Manwaring
The strawberry and banana French toast were delicious! Service was good a and very friendly!
Atmosphere: 3
Food: 4
Service: 5
John Herrera
Good place for me ate breakfast.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Stuffed French Toast, Strawberry Banana Pancakes, Happy Face Pancake Combo
vanessa avellaneda
I am deeply disappointed today with my recent experience at IHOP. As my family and myself are regulars here. My family and I, my husband and our two young children visited this location expecting a pleasant meal, but instead, we were publicly humiliated by another customer over something as trivial as a parking spot. This individual went out of his way to call attention to us, creating a scene in front of all the other guests. What made this experience even more unacceptable was the way the manager handled the situation. Instead of addressing the disruptive behavior and ensuring a respectful dining environment for all customers, the manager claimed there was nothing they could do because it was a “customer-to-customer” issue. Rather than taking steps to de-escalate the situation or hold the offending customer accountable for their actions, the manager suggested that my family and I move to another table as if we were the ones causing the disruption. As someone with experience in restaurant management, I find this response completely unacceptable. A manager’s responsibility is to ensure that all guests feel safe and respected while dining. Allowing one customer to publicly humiliate another not only creates a hostile environment but also discourages families like mine from returning. No guest should ever feel embarrassed or unwelcome because of another patron’s behavior, especially when management has the authority to step in and set clear expectations for respect and decorum. I will be contacting IHOP’s corporate office regarding this matter, as no family should have to endure such an unpleasant and unprofessional experience at any of their locations. I sincerely hope IHOP takes action to better train their management team on conflict resolution and customer service to prevent incidents like this in the future.
Thomas Potter
I had gut issues for days after. Which if you are looking for a laxative here ya go.
Rola Pharaon
Yummy pancakes, and omelets
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Split Decision Breakfast
EDER ROBERTO ZAPATA DAVALOS
Coffee is the best!
Atmosphere: 4
Food: 4
Service: 4
Lisa Thompson
Great breakfast, excellent service! I see why the parking lot is always full at this location!!
Atmosphere: 3
Food: 4
Service: 5
Priscilla Flowers-Green
I have visited here before and had a great experience so I returned again today while my daughter was at volleyball practice. The food and service was fine but there was one thing that kind of deterred me from wanting to come back. As a single mom, there are moments I just need a little time to myself. I went to IHOP to order a free short stack of pancakes, sausage links and coffee. I only had a small amount of money but was in desperate need of some time to be able to sit and read a book and have quiet moment to myself. When the bill came it was almost exactly the amount of money I had on me and, sadly enough, I only had $1 left to tip the server (don't judge, I've given no less than $5 or 20% if it was more most of my adult life). I felt really bad about it, but right now with the economy and the financial struggles that I'm dealing with (since I don't get child support from my ex-husband) that's all I had to give. After I paid I stayed there to continue to read my book/enjoy time to myself... Unfortunately, I no longer felt welcomed and quickly left after listening to the server loudly (I had my airpods on) complain about the tip, my cheapness and others who have tipped less. It was very humiliating and an unexpected breaking point for me. I am writing this review just to make servers aware that if the customer is still in the restaurant, you should probably keep your complaints about them to yourself. You never know what someone is going through, they may have needed a moment of peace to avoid a mental/emotional breakdown. Be grateful for what you have and I promise God (the universe... whatever your belief) will bless you with more. I pray that server is blessed with great tips this evening although he was “The straw that broke the camel's back”.
Atmosphere: 1
Food: 5
mehroze waqar
Ordered food for 3 from faves menu ,specially requested no meat , but was still served bacon on the plate. Unbelievable, Secondly she took it back to replace,everything else got cold . Ordered all items as they appear in the picture just no meat, but one was switched from sunny side eggs to scrambled by one of the staffs choice . But atleast they were able to sub the meat for hash browns. But everything was cold once fixed they had no courtesy to change all to fresh.
We ordered chocolate chip pancakes. The chocolate chips were on the side but not in the pancakes. Our server tried to say that the chocolate chips completely blend in so you can't see them. I asked for the manager. Manager Maria says they are in there. I requested a new order. Miraculously there were chocolate chips in them. Such sad customer service that we actually had to debate about something that was so obviously visible.
Atmosphere: 4
Food: 3
Service: 1
Jeannie Tanner
I am embarrassed for the kitchen staff who put a few dried out pieces of turkey and couple of tiny avocado ends on a turkey, avocado, bacon sandwich and served that to anyone, much less cost $15. My glass sat empty in front of me the half the meal, of which I only ate the onion rings which were very good, and server never refilled it.
Atmosphere: 2
Food: 1
Service: 1
Mike G.
It was relaxing 😌
Atmosphere: 4
Food: 4
Service: 4
DANIELLE SAUNDERS
THIS THE WORST IHOP...SERVICE SUCKS..SAT FOR 30 MIND BEFORE WE GOT ACKNOWLEDGED, WAITED FOR ANOTHER 40 MINS BEFORE WE GOT OUR FOOD..APPEARS THE
Atmosphere: 1
Food: 1
Service: 1
Riele Feliciano
Food is alright, but took 20 minutes to be seated without it being busy
Not my favorite place to eat. Toasted yolk is much much better
Atmosphere: 1
Food: 1
Service: 1
The strawberry and banana French toast were delicious! Service was good a and very friendly!
Atmosphere: 3
Food: 4
Service: 5
Good place for me ate breakfast.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Stuffed French Toast, Strawberry Banana Pancakes, Happy Face Pancake Combo
I am deeply disappointed today with my recent experience at IHOP. As my family and myself are regulars here. My family and I, my husband and our two young children visited this location expecting a pleasant meal, but instead, we were publicly humiliated by another customer over something as trivial as a parking spot. This individual went out of his way to call attention to us, creating a scene in front of all the other guests.
What made this experience even more unacceptable was the way the manager handled the situation. Instead of addressing the disruptive behavior and ensuring a respectful dining environment for all customers, the manager claimed there was nothing they could do because it was a “customer-to-customer” issue. Rather than taking steps to de-escalate the situation or hold the offending customer accountable for their actions, the manager suggested that my family and I move to another table as if we were the ones causing the disruption.
As someone with experience in restaurant management, I find this response completely unacceptable. A manager’s responsibility is to ensure that all guests feel safe and respected while dining. Allowing one customer to publicly humiliate another not only creates a hostile environment but also discourages families like mine from returning. No guest should ever feel embarrassed or unwelcome because of another patron’s behavior, especially when management has the authority to step in and set clear expectations for respect and decorum.
I will be contacting IHOP’s corporate office regarding this matter, as no family should have to endure such an unpleasant and unprofessional experience at any of their locations. I sincerely hope IHOP takes action to better train their management team on conflict resolution and customer service to prevent incidents like this in the future.
I had gut issues for days after. Which if you are looking for a laxative here ya go.
Yummy pancakes, and omelets
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Split Decision Breakfast
Coffee is the best!
Atmosphere: 4
Food: 4
Service: 4
Great breakfast, excellent service! I see why the parking lot is always full at this location!!
Atmosphere: 3
Food: 4
Service: 5
I have visited here before and had a great experience so I returned again today while my daughter was at volleyball practice. The food and service was fine but there was one thing that kind of deterred me from wanting to come back. As a single mom, there are moments I just need a little time to myself. I went to IHOP to order a free short stack of pancakes, sausage links and coffee. I only had a small amount of money but was in desperate need of some time to be able to sit and read a book and have quiet moment to myself. When the bill came it was almost exactly the amount of money I had on me and, sadly enough, I only had $1 left to tip the server (don't judge, I've given no less than $5 or 20% if it was more most of my adult life). I felt really bad about it, but right now with the economy and the financial struggles that I'm dealing with (since I don't get child support from my ex-husband) that's all I had to give. After I paid I stayed there to continue to read my book/enjoy time to myself... Unfortunately, I no longer felt welcomed and quickly left after listening to the server loudly (I had my airpods on) complain about the tip, my cheapness and others who have tipped less. It was very humiliating and an unexpected breaking point for me. I am writing this review just to make servers aware that if the customer is still in the restaurant, you should probably keep your complaints about them to yourself. You never know what someone is going through, they may have needed a moment of peace to avoid a mental/emotional breakdown. Be grateful for what you have and I promise God (the universe... whatever your belief) will bless you with more. I pray that server is blessed with great tips this evening although he was “The straw that broke the camel's back”.
Atmosphere: 1
Food: 5
Ordered food for 3 from faves menu ,specially requested no meat , but was still served bacon on the plate. Unbelievable, Secondly she took it back to replace,everything else got cold . Ordered all items as they appear in the picture just no meat, but one was switched from sunny side eggs to scrambled by one of the staffs choice . But atleast they were able to sub the meat for hash browns. But everything was cold once fixed they had no courtesy to change all to fresh.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
We ordered chocolate chip pancakes. The chocolate chips were on the side but not in the pancakes. Our server tried to say that the chocolate chips completely blend in so you can't see them. I asked for the manager. Manager Maria says they are in there. I requested a new order. Miraculously there were chocolate chips in them. Such sad customer service that we actually had to debate about something that was so obviously visible.
Atmosphere: 4
Food: 3
Service: 1
I am embarrassed for the kitchen staff who put a few dried out pieces of turkey and couple of tiny avocado ends on a turkey, avocado, bacon sandwich and served that to anyone, much less cost $15. My glass sat empty in front of me the half the meal, of which I only ate the onion rings which were very good, and server never refilled it.
Atmosphere: 2
Food: 1
Service: 1
It was relaxing 😌
Atmosphere: 4
Food: 4
Service: 4
THIS THE WORST IHOP...SERVICE SUCKS..SAT FOR 30 MIND BEFORE WE GOT ACKNOWLEDGED, WAITED FOR ANOTHER 40 MINS BEFORE WE GOT OUR FOOD..APPEARS THE
Atmosphere: 1
Food: 1
Service: 1
Food is alright, but took 20 minutes to be seated without it being busy
Atmosphere: 2
Food: 3
Service: 1
Loading...