Jack In The Box
1744 Dulles Ave, Sugar Land
(346) 347-3626
Recent Reviews
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I had a great experience visiting this restaurant today. I placed a mobile order for pickup but decided to eat in the restaurant today. The staff was very friendly, and had the order ready for me when I arrived. My order was accurate and very delicious! The self service station was clean and well stocked. The dining room and restroom were clean. Highly recommend! đ đ đ
Atmosphere: 5
Food: 5
Service: 5
Went thru drive thru and they forgot to include fries and onion rings
Atmosphere: 2
I recently visited this location with my family although i had a big order and the location was very busy at the moment the staff still took their time ensuring quality i waited 15 minutes but thatâs what happens when you order a lot of food the drive thru worker Wayne was very nice and gave me and my family the best experience we could have asked for thank you to the staff
Atmosphere: 4
Food: 4
Service: 5
Had to wait a 30 minutes and got my order wrong and tacos were undercooked
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, I visited here two days ago. I ordered four tacos, and I wound up getting food poisoning. I had to go to the emergency room. Spin about half a night and have a morning.
Atmosphere: 5
Food: 1
Service: 5
The food is typical quality of Jack in the Box, but the service at this location is subpar. We used the drive thru at 10:30 on a Sunday evening. The service was so slow, that the first car in line just left without ever ordering. The car in front of us pulled out of line after waiting way too long. We stuck it out, but it took 20 minutes to get our order. The staff just seems disinterested in their jobs. The only reason that we came to this location was that it is open 24 hours. But, it definitely is not a location that I want to come back to.
Atmosphere: 1
Food: 5
Service: 1
Honestly I would avoid this location.
The workers have the worst attitude and hate their jobs. The team doesn't communicate. They work slow and the orders are wrong.
Jenny should not be dealing with customers in the drive-thru window with her attitude. She sounds frustrated and annoyed and then projects on customers.
Her coworkers in the kitchen tries their best to ignore customers until the manager comes around.
Atmosphere: 1
Food: 5
Service: 1
I donât understand why this location promotes the Nashville hot mozzarella sticks but never have it. The last 6 times I visited theres still no luck getting them. Just take it off the menu if youâre not going to sell them.
Atmosphere: 1
Food: 1
Service: 1
This location is vile. What hits you as soon as you walk-in is a foul smell. Now why didn't I turn around and walk out? Well I was starving and wanted some curly fries. I've never eaten at Jack in the Box before so I thought I'd give it a shot and see if the fries were good. As I'm ordering I look up and I see what looks like black mold almost dripping out of the ceiling air vent - maybe that was what made it smell so bad. Again, why didn't I turn around and walk out. There is no way this place could pass a health code inspection. The way this place looked and smelled the entire restaurant needs to be shut down. In fact, I'm probably going to report them to the county health department. I'd love to see what a health inspector has to say about it. How in the world does Sugar Land allow something this revolting in its territory? I'm going to call my council representative about this too. Sugar Land should have some standards. I know this would never be tolerated in The Woodlands.
There was only one patron in there and that should tell you everything. People know what I should have done and stay far away. I ordered fries and a hamburger too because I must have a death wish, and got out of there fast. Fries were okay. But burger tasted like an elementary school burger.
This place is only about a minute from my house. But when I say I will never, and I mean never eat food from here again, I mean NEVER! There is not enough hunger on Earth that would cause me to step foot in this abomination again and risk my digestive and respiratory health. I don't know if all Jack in the Boxes look this disgusting, but it has ruined it for me; the entire company is suspect to allow one of their establishments to sink this low. The restaurant needs to be demolished and start all over. Yuck. Avoid at all costs!
Atmosphere: 1
Food: 2
Service: 4
Horrible. Early in the morning and they give old meat.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Girl if your the type of person who donât give a damn about reviews, me too but please listen to me when I say in this drive thru itâll take atleast 15 or 20 minutes for them to even acknowledge you dude
We ordered through the drive-through. I like that they offer so many meal deals. We ordered and headed to the payment window. The Team Member was pleasant, the food was hot and tasty. The atmosphere was bland.
Atmosphere: 3
Food: 4
Service: 4
Any hour that you come to this location they never have anything , they are always out of stock or , always taking forever. With your order HORRIBLE a%% service!
Atmosphere: 1
Food: 1
Service: 1
They don't give a damn.. wrong order oh well.. you're bothering them
Atmosphere: 1
Food: 3
Service: 1
We ordered double meat and they give us only single meat and we order medium French fries they give us small French fries they donât even say welcome back or something that youâre dealing with robot order order number 1183
Address 1744 Dulles Sugarland Texas 77478
Atmosphere: 1
Food: 3
Service: 1
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