Clean, one of the best J Mikes I have been to. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Shannon Calloway
This location treats their employees horrible!!!! I’ve lived in the area for the last 7 years and as a resident, you see and hear things. Do better Jersey Mike’s, I know I’ll never again spend my money with a company that treats people like they don’t matter!!! A business like this has no place in my beautiful neighborhood ?
Atmosphere: 1
Sharjil Ali
Used to like grabbing lunch from here on a weekly basis. Now I know why I stopped. Food is legit but service has fell horribly. Ordered online for a 12:30 pickup. Arrived right at 12:30, they haven't even started. I get it sometimes it gets backed up. But when you ask who the customer is picking up for and then tell them to wait and continue to take 4 or 5 walk in customers and they get served first? Especially a bad look seeing my 2 sandwiches just sitting there open faced with just the meat and not being prepped. I get it if you're short staffed but all customers regardless of online or in-store should be treated the same once they're all in store. Management needs to train staff better to juggle orders in an appropriate order. It took 25 minutes from the time my pickup was supposed to be to the time I got my food. I'll probably try this place again in the future once more, but if I still have a bad experience, I'm done with this place.
Service: 1
Steven R
If I order a sandwich and the bread is hard, what more needs to be said? I paid 20 dollars plus delivery fees and got a hard breaded sandwich. I called the place and they offered me to drive there and have it remade. I don't know about everyone else, but I don't like eating food that has been remade for me. Should have done it right the first time. Plus, I had it delivered for a reason. Delivery was not free nor is my time. The store failed on food quality and definitely on customer service. I used to tell people this place was very good, but after this, I will never return. If you are wise, order from another sandwich shop. This place does not care about their customers.
Atmosphere: 2
Food: 1
Service: 1
TrezN Dawg
Do you get annoyed when you receive a food coupon in the mail for places like Jersey Mike's, Firehouse Subs, and the like, and in the print, it says, "Valid at Participating Locations." There is nothing wrong with this statement per se. The problem I have with it is that you don't know who's participating or not. I showed up to the Jersey Mike's, University Blvd. location in Riverstone and ordered 3 regular subs according to the coupons. After ordering the subs and preparing to pay, I was informed that the location was not a participating location. Imagine my annoyance, although I will admit, I should have inquired before placing the order. However, not wanting to waste food, I completed and paid for my order. Since the advertiser or Jersey Mike's FAILED to fully inform, as to the participating locations, next time, I'm throwing the coupons in the Trash ?!So, Jersey Mike's responded to my post and more concerned with the quality of their food. To answer their question, It was a typical sub type sandwich just like the others. There are other options, and I have no desire to eat at any Jersey Mike's again ????
Atmosphere: 1
Food: 3
Service: 2
Kathleen Carlisle
Original Italian Sub was great. Meat, bread & toppings always fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Sarah Miller
Best jersey mikes around !! Adrian and the staff are so patient and sweet!! Always make my lunch break 10x
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Joe Powell
I'm in here dancing eating this big Kahuna cheese steak Adrian made
Atmosphere: 5
Food: 5
Service: 5
Julie K.
There are as only 3 people in line and we waited for 25 min. They were not taking any orders from those in line and only full-filling online orders. When asked how long it would take the older female in charge snapped back "as long as it takes with our hands". She was extremely rude from the onset which was extremely disrespectful and disappointing. If the business can not figure out how to address customers waiting in front of them and fulfill online then customer service will continue to suffer.
LeiRoi Daniels
Great sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Giant Philly Cheesesteak with Extra Meat
Happened to pass by this location & stopped in. I usually stick to the same few items, but the employee that day was very helpful (Adrian). He asked what I liked then threw a few of his picks, which I chose. I was expecting just another off the board meal, and Adrian told me he was going to do a few different things, and it was great. It's really good to see someone take pride in their job. Great job!!
Atmosphere: 5
Food: 5
Service: 5
dominique johnson
Love this place the ingredients are so fresh and the staff very friendly highly recommend this spot so many options available here hot and cold subs
Larry Bell
I'm full and just finished a nap. Great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
James G.
One of my go to places for when I want something quick, delicious, and healthy. The staff here are all awesome, and I'm really impressed by how professional the manager is. I remember one time, I ordered a sandwich without olive oil and when the manager caught it, he made me a new one, even though I didn't think it was a big deal. He went above and beyond to make sure I got what I ordered and felt like he really cared about his customers. I will for sure be coming back, especially since I live within walking distance haha!
Clean, one of the best J Mikes I have been to. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This location treats their employees horrible!!!! I’ve lived in the area for the last 7 years and as a resident, you see and hear things. Do better Jersey Mike’s, I know I’ll never again spend my money with a company that treats people like they don’t matter!!! A business like this has no place in my beautiful neighborhood ?
Atmosphere: 1
Used to like grabbing lunch from here on a weekly basis. Now I know why I stopped. Food is legit but service has fell horribly. Ordered online for a 12:30 pickup. Arrived right at 12:30, they haven't even started. I get it sometimes it gets backed up. But when you ask who the customer is picking up for and then tell them to wait and continue to take 4 or 5 walk in customers and they get served first? Especially a bad look seeing my 2 sandwiches just sitting there open faced with just the meat and not being prepped. I get it if you're short staffed but all customers regardless of online or in-store should be treated the same once they're all in store. Management needs to train staff better to juggle orders in an appropriate order. It took 25 minutes from the time my pickup was supposed to be to the time I got my food. I'll probably try this place again in the future once more, but if I still have a bad experience, I'm done with this place.
Service: 1
If I order a sandwich and the bread is hard, what more needs to be said? I paid 20 dollars plus delivery fees and got a hard breaded sandwich. I called the place and they offered me to drive there and have it remade. I don't know about everyone else, but I don't like eating food that has been remade for me. Should have done it right the first time. Plus, I had it delivered for a reason. Delivery was not free nor is my time. The store failed on food quality and definitely on customer service. I used to tell people this place was very good, but after this, I will never return. If you are wise, order from another sandwich shop. This place does not care about their customers.
Atmosphere: 2
Food: 1
Service: 1
Do you get annoyed when you receive a food coupon in the mail for places like Jersey Mike's, Firehouse Subs, and the like, and in the print, it says, "Valid at Participating Locations." There is nothing wrong with this statement per se. The problem I have with it is that you don't know who's participating or not. I showed up to the Jersey Mike's, University Blvd. location in Riverstone and ordered 3 regular subs according to the coupons. After ordering the subs and preparing to pay, I was informed that the location was not a participating location. Imagine my annoyance, although I will admit, I should have inquired before placing the order. However, not wanting to waste food, I completed and paid for my order. Since the advertiser or Jersey Mike's FAILED to fully inform, as to the participating locations, next time, I'm throwing the coupons in the Trash ?!So, Jersey Mike's responded to my post and more concerned with the quality of their food. To answer their question, It was a typical sub type sandwich just like the others. There are other options, and I have no desire to eat at any Jersey Mike's again ????
Atmosphere: 1
Food: 3
Service: 2
Original Italian Sub was great. Meat, bread & toppings always fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Best jersey mikes around !! Adrian and the staff are so patient and sweet!! Always make my lunch break 10x
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I'm in here dancing eating this big Kahuna cheese steak Adrian made
Atmosphere: 5
Food: 5
Service: 5
There are as only 3 people in line and we waited for 25 min. They were not taking any orders from those in line and only full-filling online orders. When asked how long it would take the older female in charge snapped back "as long as it takes with our hands". She was extremely rude from the onset which was extremely disrespectful and disappointing. If the business can not figure out how to address customers waiting in front of them and fulfill online then customer service will continue to suffer.
Great sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Giant Philly Cheesesteak with Extra Meat
Restaurantji Recommends
Happened to pass by this location & stopped in. I usually stick to the same few items, but the employee that day was very helpful (Adrian). He asked what I liked then threw a few of his picks, which I chose. I was expecting just another off the board meal, and Adrian told me he was going to do a few different things, and it was great. It's really good to see someone take pride in their job. Great job!!
Atmosphere: 5
Food: 5
Service: 5
Love this place the ingredients are so fresh and the staff very friendly highly recommend this spot so many options available here hot and cold subs
I'm full and just finished a nap. Great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
One of my go to places for when I want something quick, delicious, and healthy. The staff here are all awesome, and I'm really impressed by how professional the manager is. I remember one time, I ordered a sandwich without olive oil and when the manager caught it, he made me a new one, even though I didn't think it was a big deal. He went above and beyond to make sure I got what I ordered and felt like he really cared about his customers. I will for sure be coming back, especially since I live within walking distance haha!
Trexxeedr fx