Average food and ambience. They really need to work on updating their menu. Average taste, ambience is ok just like another fast food restaurant. Thanks.
Atmosphere: 3
Food: 2
Service: 4
Faith S.
The food and atmosphere were perfect! However, it was my family’s first time at the establishment, and the staff saw us standing there and continued to talk to each other instead of welcoming us or helping us. I’ve never been to a restaurant where it wasn’t immediately obvious whether you would have to walk up to the staff to order or they’d immediately attend to you, nor have I ever been to any business in general where the staff doesn’t immediately speak to you if you don’t speak first. It sucks because the chicken cordon bleu pasta was amazing, but the service is a bit hostile/unprofessional to new customers in my opinion.
Atmosphere: 5
Food: 5
Service: 1
Mandy Dawn
Great service.
Atmosphere: 5
Food: 5
Service: 5
Rosario DeLeon
I did not realize it was a cafeteria style eatery.
Atmosphere: 3
Food: 4
Service: 3
Alan Holly
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quiche Florentine, Country French Breakfast
Rizwan Wani
Not bad for a quick bite. I think they need to bring some new menu items.
Atmosphere: 4
Food: 4
Service: 4
_miss_
Awesome place for breakfast. Complementary coffee and bread are nice. Highly recommended to try Jambalaya. Yummy food!
Atmosphere: 5
Food: 5
Service: 5
Katerina Benitez
Worse restaurant ever. Broccoli taste like plastic. & the food was worse it tasted like it was frozen and microwave and some parts were frozen ! I had the chicken Madeline . The 2 guys at the front by the bakery kept laughing and taking pictures while me and boyfriend were trying to call their attention. This is unacceptable. Worse place & worse service. I will not be coming back !
Paula Tong
Don't place delivery orders at this La Madeleine's location in Sugar Land Town Center!
I recently placed an order with this La Madeleine's location in Sugar Land Town Center through Door Dash on Monday, 1/20 before the severe snow storm came into town. When the order was delivered, we discovered that it was missing the Classic Caesar Salad with Salmon.
I called the restaurant up to inform staff that the entree was missing in the Door Dash delivery. The lady in charge of the to-go orders apologized. She said that they could not deliver the entree themselves and that I needed to submit another Door Dash order for the missing item. She said that they would be able to refund the cost of the first missing entree to me, however.
After 4 days of waiting on 1/23, I checked my account and noticed that I did not receive a refund for the missing entree. So I called the restaurant in the afternoon and spoke to an unhelpful guy who was responsible for to-go orders. He told me that a refund was not possible and that I needed to go through Door Dash even though it was the fault of La Madeleine's staff that the entree that I paid for was not placed in their delivery bag. This guy did not apologize for the mistake nor did he show any concern at all that I was having difficulty getting back the money I paid & that they so willingly took without delivering the ordered food.
I heard from a family member that she has often experienced trouble with her Door Dash orders at this La Madeleine's location.
I will never place a Door Dash order with this restaurant again, and I advise anyone reading this review not to do so either as you might be missing items in your delivery and are unable to get a refund for it.
Pat OConnor
Even though it was past closing time with over 15 customers in the restaurant they removed coffee pots so customers couldn't get refills. When asked they said had to clean them Sadness.
I used to come here every week because of their tomato soup AND Diet Coke soda. However, they recently switched to Pepsi, which doesn’t taste as good. This is the only La Madeleine location that does this. Please bring back the Coke products so that I can visit again.
Atmosphere: 5
Food: 1
Service: 5
Sean Hsu
Bought almond croissant and chocolate almond croissant. They are the Worst almond croissants I ever had in my whole life.
Atmosphere: 4
Food: 1
Service: 5
T G
Made an on line order and it was ready for pick up. Anyways a fun place to eat when I get the chance to sit in. Smells delicious inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croque Monsieur, Ceasar Salad, Classic Caesar Salade, Chicken Caesar, Country French Breakfast, American Breakfast, Eggs Benedict, Salade Sampler
Robin
I go to here to eat all the time but changed it up with a catering order and it did not disappoint. Louis did a fantastic job with a quick set up. My guests enjoyed the chicken la madeline, mashed potatoes and rice! Will order again for the holidays or any occasion!
Average food and ambience. They really need to work on updating their menu. Average taste, ambience is ok just like another fast food restaurant. Thanks.
Atmosphere: 3
Food: 2
Service: 4
The food and atmosphere were perfect! However, it was my family’s first time at the establishment, and the staff saw us standing there and continued to talk to each other instead of welcoming us or helping us. I’ve never been to a restaurant where it wasn’t immediately obvious whether you would have to walk up to the staff to order or they’d immediately attend to you, nor have I ever been to any business in general where the staff doesn’t immediately speak to you if you don’t speak first. It sucks because the chicken cordon bleu pasta was amazing, but the service is a bit hostile/unprofessional to new customers in my opinion.
Atmosphere: 5
Food: 5
Service: 1
Great service.
Atmosphere: 5
Food: 5
Service: 5
I did not realize it was a cafeteria style eatery.
Atmosphere: 3
Food: 4
Service: 3
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quiche Florentine, Country French Breakfast
Not bad for a quick bite. I think they need to bring some new menu items.
Atmosphere: 4
Food: 4
Service: 4
Awesome place for breakfast. Complementary coffee and bread are nice. Highly recommended to try Jambalaya. Yummy food!
Atmosphere: 5
Food: 5
Service: 5
Worse restaurant ever. Broccoli taste like plastic. & the food was worse it tasted like it was frozen and microwave and some parts were frozen ! I had the chicken Madeline . The 2 guys at the front by the bakery kept laughing and taking pictures while me and boyfriend were trying to call their attention. This is unacceptable. Worse place & worse service. I will not be coming back !
Don't place delivery orders at this La Madeleine's location in Sugar Land Town Center!
I recently placed an order with this La Madeleine's location in Sugar Land Town Center through Door Dash on Monday, 1/20 before the severe snow storm came into town. When the order was delivered, we discovered that it was missing the Classic Caesar Salad with Salmon.
I called the restaurant up to inform staff that the entree was missing in the Door Dash delivery. The lady in charge of the to-go orders apologized. She said that they could not deliver the entree themselves and that I needed to submit another Door Dash order for the missing item. She said that they would be able to refund the cost of the first missing entree to me, however.
After 4 days of waiting on 1/23, I checked my account and noticed that I did not receive a refund for the missing entree. So I called the restaurant in the afternoon and spoke to an unhelpful guy who was responsible for to-go orders. He told me that a refund was not possible and that I needed to go through Door Dash even though it was the fault of La Madeleine's staff that the entree that I paid for was not placed in their delivery bag. This guy did not apologize for the mistake nor did he show any concern at all that I was having difficulty getting back the money I paid & that they so willingly took without delivering the ordered food.
I heard from a family member that she has often experienced trouble with her Door Dash orders at this La Madeleine's location.
I will never place a Door Dash order with this restaurant again, and I advise anyone reading this review not to do so either as you might be missing items in your delivery and are unable to get a refund for it.
Even though it was past closing time with over 15 customers in the restaurant they removed coffee pots so customers couldn't get refills. When asked they said had to clean them
Sadness.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Great, there are vegetarian options!
Atmosphere: 5
Food: 4
Service: 5
I used to come here every week because of their tomato soup AND Diet Coke soda. However, they recently switched to Pepsi, which doesn’t taste as good. This is the only La Madeleine location that does this. Please bring back the Coke products so that I can visit again.
Atmosphere: 5
Food: 1
Service: 5
Bought almond croissant and chocolate almond croissant. They are the Worst almond croissants I ever had in my whole life.
Atmosphere: 4
Food: 1
Service: 5
Made an on line order and it was ready for pick up. Anyways a fun place to eat when I get the chance to sit in. Smells delicious inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croque Monsieur, Ceasar Salad, Classic Caesar Salade, Chicken Caesar, Country French Breakfast, American Breakfast, Eggs Benedict, Salade Sampler
I go to here to eat all the time but changed it up with a catering order and it did not disappoint. Louis did a fantastic job with a quick set up. My guests enjoyed the chicken la madeline, mashed potatoes and rice! Will order again for the holidays or any occasion!
Food: 5
Service: 5
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