LAN Chopstick Express
16535 Southwest Fwy # 480, Sugar Land
Recent Reviews
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Disappointed in the level of disrespect shown by nearly every employee working today. I’ve been coming for a long time because the food is good, but it’s not worth being disrespected. And this is the first time I ever had a single complaint, but the level of disrespect was wild.
I got a 3 meat plate with 2 meats of the same variety. The 3rd meat was significantly less than the first 2.
When I questioned if that’s all I get and why it was like 2 scoops less, the woman said “yep, that’s it” and slid my plate down the line. When I questioned the employees at the register about it, they said “I don’t know” and then just scanned my credit card.
I then had to question if that’s all they were going to do for my concern. Another “ I don’t know”
I told them I was inclined to stop frequenting the establishment for such disregard of my concern.
The reply: “That’s your choice bro”
Every employee waved me off.
Atmosphere: 1
Food: 1
Service: 1
I bought some of the Lemon Chicken and Spicy Mongolian chicken both were clearly made with the remaining fish oil as that was all I could taste when eating my food. The best part was the rice. It was not a good meal and a waste of money.
Food: 1
Orange chicken was rock hard and inedible, and they barely put any food in the box. Waste of money.
Food: 1
Bad service and bad food tbh. The guy working was fine, but the women (particularly “Jessica” as identified in another review) were not helpful or polite even.. had to beg for sauce for an eggroll lol. The eggroll was good dipped in the excess sauce from the orange chicken though
Atmosphere: 3
Food: 2
Service: 2
I like their service and the energy that they have
Kid-friendliness: They are so energetic and welcome to serve
Atmosphere: 5
Food: 5
Service: 5
I have been going to chopstick Express for several years the food is always hot and properly cooked everything on the menu tastes good quantity for price beats the other competitors always cleaned prep area the only thing I'm sad about is they do not have more locations I wish for there continued success
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
the food is really good! i personally love their orange chicken !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
DO NOT EAT HERE! I saw a roach crawling around one of the meats. When I showed them. They just knocked the roach off and killed it and asked what did I want!!!🤯
This happened around 2pm on Thursday, July 27, 2024
The honey lemon chicken and noddles with broccoli is very delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
the food is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Restaurantji Recommends
Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Great food! Outstanding service! best of the best! Jane and George are very helpful and always make you feel welcomed.
Atmosphere: 5
Food: 5
Service: 5
DO NOT EAT HERE! I saw a roach crawling around one of the meats. When I showed them. They just knocked the roach off and killed it and asked what did I want!!!?
This happened around 2pm on Thursday, July 27, 2024
Absolutely AMAZING!!! So delicious and full of flavors have been going there for 3 years now best food at the mall!!!! Super affordable!!!!!The workers are amazing and full of energy!!!!
Atmosphere: 5
Food: 5
Service: 5
10/10 food and 100/10 when ur high The best location is in the mall and they have good prices
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Orange Chicken
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