PJ's Coffee

Consistently Incorrect Orders — A Disappointing Experience

I regret to share that my experience with this coffee shop has been consistently disappointing. Despite four separate visits, my order has been incorrect each time. Most concerning was the most recent occasion, when I specifically requested a decaffeinated beverage and was served a fully caffeinated one — a mistake that could have serious implications for those with dietary restrictions or sensitivities.

While the ambiance is pleasant and the staff courteous, the repeated errors suggest a troubling lack of attention to detail in order fulfillment. I have made every effort to communicate my requests clearly, yet the outcome remains unchanged.

I hope management takes steps to improve training and quality control.

Atmosphere: 2

Food: 1

Service: 2

I was yelled at in the parking lot by a PJ's coffee employee as I left UPS.

Atmosphere: 1

Food: 1

Service: 1

Server was very polite and service was extremely fast! I got the beignets and praline & cream coffee, both delicious. Atmosphere is super nice and chill, great for studying/working. Hidden gem in Sugar Land -- you don't want to miss it!

Atmosphere: 5

Food: 5

Service: 5

It's my new go to. They also have a drive thru if you don't feel like going down. I like the choices and it's better than Starbucks with all their chemical additives. They also have seasonal items too like those looking for a pumpkin latte.

Atmosphere: 5

Food: 5

Service: 5

This place was so amazing that I want to live here forever. The ambience and quietude is so absolutely beautiful. I WILL wax poetic about PJ’s Coffee forever and ever. AJ and Tim made me feel so welcome. I will never leave this place. I will die and my ghost will haunt the counter and purvey the food and drinks here for eternity. Nothing will drive me away. I hope they someday take over the coffeehouse industry because it is god-tier in here. Shoutout to Theo <3

Atmosphere: 5

Food: 5

Service: 5

Found this place after returning some Amazon packages at the UPS next door. Awesome staff and even better beignets! True New Orleans coffee! Perfect place to cozy up to a book. Tim and Spencer were truly superb when helping me find what drink was right for me. #StarbucksReplacement

Atmosphere: 5

Food: 5

Service: 5

I frequent here often but they have to do better with the cookies. Today I received a cookie that was brick hard. I couldn't even eat it, and this is not the first time. I make the drive from richmond so it wasn't worth turning back around but I am going to start checking before I drive away. Also the drink didn't have all the ingredients I paid for in it. Do not order online, order in person. The beignets are 10/10!

Great service!

Atmosphere: 5

Food: 5

Service: 5

Delwarf Piccolo is a wonderful man and server.

Atmosphere: 5

Food: 5

Service: 5

I attended the Bluey Bingo event, and it was hands down one of the best experiences I've had! The store staff were super friendly, and the atmosphere was fantastic. Plus, the coffee was incredible! I'll definitely be returning to this coffee shop from now on. It's by far the best coffee shop in the area.

Atmosphere: 5

Food: 5

Service: 5

the coffee is flavorful, staff always friendly, and beignets are so warm and fresh

Atmosphere: 5

Food: 5

Service: 5

Great coffee shop

Atmosphere: 5

Food: 5

Service: 5

Cute place with a good variety of hot and cold drinks !

Atmosphere: 4

Food: 4

Service: 5

PJ’s Coffee in Sugar Land is a great neighborhood spot for a solid cup of coffee or a quick bite. The staff is friendly, the space is clean, and there’s plenty of seating to relax or get some work done. I’ve tried their cold brew, lattes, and pastries—and everything has been consistently good. The beignets are a nice New Orleans-style touch and definitely worth trying if you haven’t yet. It’s a great alternative to the big chains, and I love supporting local franchises like this one. Looking forward to coming back soon!

Atmosphere: 5

Food: 5

Service: 5

Amazing staff! I love the relaxing and peaceful atmosphere. Coffee was exactly what I wanted. Can’t wait to come back again!

Atmosphere: 5

Food: 5

Service: 5