Starbucks
16098 City Walk, Sugar Land
(281) 710-8682
Recent Reviews
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Employee very professional..
Coffee excellent
Atmosphere: 4
Food: 3
Service: 5
I called this location my second home, everybody here is very friendly, welcoming, all the time I get my order the way I wanted it. All managers and other Starbucks personnel are awesome specially Naomi, she is AMAZING.
If you need a clean quiet location for work study or having a good time, I highly recommend recommended this location.
Atmosphere: 5
Food: 5
Service: 5
This has been one of my favorite Starbucks to visit for years. Drinks and service are always great! The only thing is, the company can do a lot better about the a/c problem. They permanently installed these portable a/c units that take up too much room and look awful. When I have people come in from out of town, we skip this location. 😢
Atmosphere: 5
Food: 5
Service: 5
Very helpful and fast workers here. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Absolutely adore all the baristas! Naomi and Trent make my day everyday. You guys are awesome. The whole staff goes out of their way to make you feel special.
Atmosphere: 5
Food: 5
Service: 5
Drive thru staff was so friendly, cordial & he provided excellent customer service. My coffee was nade exactly as ordered. Thanks guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast
Not really recommending
Vegetarian options: You need to ask them
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Oreo
Not really recommending
Vegetarian options: You need to ask them
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Oreo
The people in this chain are just awesome! Especially i think the manager ,the guy with wavy long hair ,he is the best representation how starbucks customers service should be!! Thank you so much for having us this evening !
Atmosphere: 5
Food: 5
Service: 5
This is literally the BEST Starbucks I have ever been to. The sweetness of human interaction made me want to hug everyone. Anju greeted us with such a kind smile and beautiful energy and made my experience one to remember. I wish I lived here to make this Starbucks my home away from home. Seriously, come for the drinks that Starbucks is known for and stay for the heartwarming reminder that good exists in this world. ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently visited my local Starbucks and was thoroughly impressed by the exceptional customer service. From the moment I walked in, the baristas greeted me with genuine smiles and a warm welcome. The atmosphere was inviting, and it was clear that the staff took pride in maintaining a clean and pleasant environment.
I placed my order during a busy time, yet the staff remained composed and efficient. They carefully listened to my preferences and even made helpful suggestions to enhance my drink. Despite the rush, my order was prepared quickly and accurately. The barista who handed me my drink went the extra mile, making sure everything was to my liking before I left the counter.
What stood out most was the personal touch. The staff remembered my name and even some of my previous orders, creating a sense of familiarity and connection. It's these small details that make a big difference and keep me coming back.
Overall, the customer service at Starbucks exceeded my expectations. The friendly, attentive, and professional staff truly enhanced my experience, making it more than just a coffee run. I highly recommend this location for anyone seeking excellent service and a great cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Quick stop, open during long weekend. Courteous staff and quick service. Would love to visit again
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: They have dairy free options
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Starbucks. I come at least three times a week and I’m greeted like a good friend. The staff is amazing and makes recommendations on new items because they genuinely care if you like something and want your order to be perfect. Sometimes during events at the town center there is a line but it moves quickly and the staff is super friendly and no one minds a little wait for something delicious served by someone who cares. Highly recommended!
Parking: Plenty of fee parking in three garages. Park and enjoy the plaza!
Kid-friendliness: Next to a plaza where kids can run and play while you enjoy your coffee.
Atmosphere: 5
Food: 5
Service: 5
This location is great and has a good vibe. Usually the service is great. I think the person at the register may have been having a bad day, but he was very sarcastic and rude. I even tried a little convo to lighten the interaction and he got even more rude. No smile, no good vibes, and rude behavior. I hope he is ok. It hit me weird to be treated that way, and hope this doesn’t impact the overall experience for others. Maybe give that guy a day off! :)
Atmosphere: 4
Service: 2
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