Taco Bell

4950 US-90 ALT, Sugar Land
(281) 494-5321

Recent Reviews

Ben A.

Management of this Taco Bell is probably the worst i've seen. I go here almost everyday. App never works, always out of soda, sometimes isn't open during store hours for no apparent reason. Food is decent, service is just OK. Would be 4/5 if not for shitty management.

Jamila

Twice I have ordered from my app And twice they did not sub the meat for beans. That's the only thing I adjust so nothing crazy in my opinion.

Service: 3

Miten Patel

1. The lady who works the night shift purposely hands you your food and immediately shuts the window and walks away for several minutes ignoring customers, like myself, who check their order and are waiting to bring up anything that is incorrect with the order. She purposely does this so that the customer just gives up and goes away, even though she knows you're there. I didn't give up for her. She's done this at least 2 other times to me, and I will never visit this taco bell again.2. When she comes back and I politely ask for more fire sauce, she shakes her head at me, dramatically throws the sauce in the bag, turns away, yells to the manager "he wanted more sauce." I tell her she doesn't need to shake her head at me or be rude. She turns the other way and ignores me. Please make sure she's fired or something. She is literally the worst food service worker I've had the displeasure of having to be served by in my entire life.3. The food is consistently under portioned. I paid $14 for 3 items. Why does my grilled cheese steak burrito have 4 small pieces of steak in the entire thing? How come out of the 5 total times I have come here, I have never once received a Mexican pizza that was sliced into pieces? Why was my veggie burrito basically a rolled up tortilla that was 10% stuffed and 90% air? Why is this the 3rd time this night urchin gave me an inadequate amount of sauce ($14 order as a reminder...) and I had to waste time waiting for her to come back and be rude? Because they are cheap, rude, and love wasting customers' time and money.4. You cost too much and give too little to customers to be so consistently rude and incompetent. This is probably the reason that Taco Bell is inevitably going to swirl down the drain as a brand altogether. I know this isn't the only waste of time and money pit that is run by incompetent owners and management, but branded by you, @Taco Bell. I know theyre not reading but I deserve to have fun with this. I know I'm talking to air, but it's still fun... :)5. @Taco Bell, retrain this staff or please get them as far away from my neighborhood as humanly possible. We deserve SO MUCH better than this trash. They're a taint stain on your brand, but I'm 100% positive that they aren't the only one. There are actual Mexican restaurants that give you real food at the same price and don't treat their customers who keep them employed like they are a burden. @Taco Bell, do you want fast food workers to be respected more? Do your part to make sure your owners are competent, and then make sure to do your part to make sure they are hiring and training workers who actually deserve respect. Respect given is respect earned, and this worker and franchise has mountains to climb before they ever earn mine.

Atmosphere: 1

Food: 1

Service: 1

Sandeep Berry

This is one of the worst Taco Bell locations all due to horrible staff.. constantly putting beef in food when you ask for beans.. thankfully I check my food always, & let me tell you.. avoid this location at all cost if you want Taco Bell and you are a vegetarian.

Atmosphere: 1

Food: 1

Service: 1

Miten P.

1. The lady who works the night shift purposely hands you your food and immediately shuts the window and walks away for several minutes ignoring customers, like myself, who check their order and are waiting to bring up anything that is incorrect with the order. She purposely does this so that the customer just gives up and goes away, even though she knows you're there. I didn't give up for her. She's done this at least 2 other times to me, and I will never visit this taco bell again.2. When she comes back and I politely ask for more fire sauce, she shakes her head at me, dramatically throws the sauce in the bag, turns away, yells to the manager "he wanted more sauce." I tell her she doesn't need to shake her head at me or be rude. She turns the other way and ignores me. Please make sure she's fired or something. She is literally the worst food service worker I've had the displeasure of having to be served by in my entire life.3. The food is consistently under portioned. I paid $14 for 3 items. Why does my grilled cheese steak burrito have 4 small pieces of steak in the entire thing? How come out of the 5 total times I have come here, I have never once received a Mexican pizza that was sliced into pieces? Why was my veggie burrito basically a rolled up tortilla that was 10% stuffed and 90% air? Why is this the 3rd time this night urchin gave me an inadequate amount of sauce ($14 order as a reminder...) and I had to waste time waiting for her to come back and be rude? Because they are cheap, rude, and love wasting customers' time and money.4. You cost too much and give too little to customers to be so consistently rude and incompetent. This is probably the reason that Taco Bell is inevitably going to swirl down the drain as a brand altogether. I know this isn't the only waste of time and money pit that is run by incompetent owners and management, but branded by you, @Taco Bell. I know theyre not reading but I deserve to have fun with this. I know I'm talking to air, but it's still fun... :)5. @Taco Bell, retrain this staff or please get them as far away from my neighborhood as humanly possible. We deserve SO MUCH better than this trash. They're a taint stain on your brand, but I'm 100% positive that they aren't the only one. There are actual Mexican restaurants that give you real food at the same price and don't treat their customers who keep them employed like they are a burden. @Taco Bell, do you want fast food workers to be respected more? Do your part to make sure your owners are competent, and then make sure to do your part to make sure they are hiring and training workers who actually deserve respect. Respect given is respect earned, and this worker and franchise has mountains to climb before they ever earn mine.

Sikandar Lohani

You 20 tacos and they count your napkins to taunt that's alot of napkins(10 napkins). Pathetic service. It will close down real soon!

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Taco

David Else

Used drive thru for a quick lunch. I think I need to record my order in order to play back if not correct. Ordered hard shell but got served soft shell.

Food: 4

Service: 4

JeanKarlo Rivera

I decided to eat out of the office for lunch. To my surprise, the lobby is locked to all customers. No sign or explanation as to why. So this makes everyone forced to use the drive-thru. I won't be returning here. Based on the other reviews, it seems to continue to hold true of their service and service levels.Parking: Plenty of parking, they seem to only offer drive-thru.

Atmosphere: 1

Food: 1

Service: 1

Spencer Cotton

Rude owner, false signs, poor communication. Rushing my order in with no other cars in the lot, or patrons in the establishment. The one item I asked for was left without mention and regard. Don't waste your time or money if avoidable.

Carlene Gordon

No online order and no way to get points when you order. And out of New things on the

Atmosphere: 3

Food: 2

Service: 3

Marlon C.

Terrible.... The atmosphere is terrible...: dirty, ice machine doesn't work... just not clean at all... trash

Manic Surry

The pink lemonade didn't work much to my daughter's disappointment. The cashier wasn't at all friendly, nor helpful. Lastly receipts don't have a barcode to earn points for Taco Bell purchases.

Atmosphere: 2

Food: 3

Service: 1

Demetrio Saucedo

This place is a joke open when they want do what they want I’m surprise this place is still open but will see needs new management in order for this location to be protfible.

Anil Rehmatullah

They suck really. Everyone is always socializing not taking the job serious their hasnt been a time in 4 years that they have gotten an order right for me. Yall forgot the cookie today. It is always something. Worst experience eating at a kfc taco bell here always. Used to be the best 10 years ago

gustavo martinez

Went to this location ordered thru drive thru, i got my order they did not ask me what kind of drink just handed me a Pepsi no receipt no taco sauce no napkins. Terrible service will no go back nor recommend.

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