The Cheesecake Factory

16535 Southwest Fwy #2000, Sugar Land
(281) 313-9500

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Recent Reviews

I had an unpleasant experience today when I had to bear witness to a woman assault the dark haired girl that was working at the bakery. Allow me to elaborate. The customer was agitated because she had waited a dissatisfactory amount of time for her curbside order. I heard the employee inform her that typically upon a customer’s arrival, they’re supposed to contact the number written on the curbside sign, so that a team member is notified of their presence and can promptly...
Second time in a month they were out of what I ordered. Last time I asked for 3 different things..all out. Then I got food poisoning. Wondered if they had issues with a refrigeration unit being out hence out of so much/food going bad. Out of food again tonight. Bread and my entree. Service is always slow. Son's birthday...server comes with cake and says "sorry, we don't sing" lol I ALWAYS hear y'all sing, but ok. I would honestly never go back if my son...
I always get the chicken resiling but it's off the menu now appetizer was great wasn't too excited about the course I tried that day but I love this place hoping next meal I try is better or close to my usual favorite. Service is always super and of course the cheesecake

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