Customer service was 10 outta 10!! 🙌🏼🫶🏼👑 We love this place 😜
Atmosphere: 5
Food: 5
Service: 5
Tracy Hammonds
Everything is great and we love the food
Atmosphere: 5
Food: 5
Service: 5
Danielle Rimmer
Greeted well by DeMaurius, food service was fresh. Always enjoy a clean and calm atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Cincere Rimmer
Demaurius was a great sever.
Atmosphere: 5
Food: 5
Service: 5
Sam Esquivel
Food was good, got the tenders meal. Best tasting tenders I’ve tried from a fast food spot. They actually had seasoning, tasted good without the sauce. Recently they have taken way too long.
Atmosphere: 3
Food: 5
Service: 1
Paul Miau
Jessica is very friendly
Yennie Teoh
Jessica is very helpful and friendly
Lin Teng
Many choices on flavor. Jessica was the best, she was super patient and ran down the popular and gave a great recommendation on the difference sauces.
Atmosphere: 5
Food: 5
Service: 5
Kevin K
I <3 Jessica. She's so helpful in helping us decide what kind of chicken wings we want. Can't wait to eat them
Atmosphere: 5
Food: 5
Service: 5
Jer4JudMoyers
Good food. Fries were a little too salty. They did wait a while to serve us.. but food was good
Very good food and place workers are nice great quality
Atmosphere: 5
Food: 5
Service: 5
Kayleen Conde
Zaxby’s is always really good and the food was fresh and hot. The chicken and fries were so good and everything came out fast. Jess was really nice and made the place feel welcoming. She was patient and made sure the order was right, which I appreciated. Overall it was a really good experience and I’d definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Millay El Bey
By far the worst zaxby's I've experienced! This is my 3rd and last time. It's always an issue. System down, always gotta wait, don't have wings. My goodness get it together!
Food: 3
Service: 1
Vicari Blu
Honestly, I wish I would have stayed in bed. The worst late night snack ever. This food was trashtastic and they didn’t even give me the cookies I ordered. Going to bed with a stomach ache. Damn sprinkle in my shake! 😩
Food: 1
Ken Davis
This breaks my spirit to even articulate in words the hurt and mistreatment I experienced at my very last time being a customer and consumer at Zaxby’s. I am a long time customer and was a very avid fan of zaxby’s restaurant before my final visit at the establishment. So much that I would drive over 45 minutes out of the way just to grasp that tasty chicken, but this last time was my very last time no matter how good the food is I will not return to a place that treats its guests so poorly. Not only did I drive about 50 minutes to get to zaxby’s and wait in the line and order once I got to the window I was told that there was no way they could break a $100 bill. Although I ordered over $30 worth of food after speaking with the employees at the window I said fine I’ll go and find change because I really wanted to enjoy this meal. So I drove around for 30 minutes on top of the 50 minutes that it took me to get there and I was still very excited because I knew it would be all worth it because I would be able to eat my favorite chicken strip place. Or so I thought. Once I returned to Zaxby’s there was a new person taking orders at the window when I got back in line to order my food. DEVIN! Who seemed to be possessed by the devil. As I began my order she began to cut me off, over talk me, yell, and even treat me as if I was incapable of placing an order. The same exact order that I had just placed perfectly fine 25-30 minutes before with Angie. Devin treated me with disrespect and disregard, so much that it just ate at my spirit. I didn’t want to write this review, but after almost a month later it’s still bothering me. I think about how she treated me each and every day since. When I arrived at the window I politely asked to speak with her where she continued to downplay my concerns as a customer for her behavior. She told me that she was sorry that I feel that way about the way she intentionally made me feel. I kept calm and asked for a manager after realizing that there would be no resolve to be had in continued discussion with Devin and she informed me that she was the manager and that there was no corporate that I could contact and that if I was that bothered that I should just have a cookie as a joke. Making me feel even lower than I had already felt. My kids were in the car and also my girlfriend, there were other employees nearby who all witnessed Devin treat me with disdain and dismay. I felt so crushed that I decided not to return. EVER. And to make matters worse, she put cookies in my bag to add further insult to injury. I tried to let it go, but even as I write this I still feel that same pain as if it was the very same day it happened. I just can’t believe that she would feel that it was okay to treat anyone like that, let alone a customer who visits frequently.
Customer service was 10 outta 10!! 🙌🏼🫶🏼👑 We love this place 😜
Atmosphere: 5
Food: 5
Service: 5
Everything is great and we love the food
Atmosphere: 5
Food: 5
Service: 5
Greeted well by DeMaurius, food service was fresh. Always enjoy a clean and calm atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Demaurius was a great sever.
Atmosphere: 5
Food: 5
Service: 5
Food was good, got the tenders meal. Best tasting tenders I’ve tried from a fast food spot. They actually had seasoning, tasted good without the sauce. Recently they have taken way too long.
Atmosphere: 3
Food: 5
Service: 1
Jessica is very friendly
Jessica is very helpful and friendly
Many choices on flavor. Jessica was the best, she was super patient and ran down the popular and gave a great recommendation on the difference sauces.
Atmosphere: 5
Food: 5
Service: 5
I <3 Jessica. She's so helpful in helping us decide what kind of chicken wings we want. Can't wait to eat them
Atmosphere: 5
Food: 5
Service: 5
Good food. Fries were a little too salty. They did wait a while to serve us.. but food was good
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Very good food and place workers are nice great quality
Atmosphere: 5
Food: 5
Service: 5
Zaxby’s is always really good and the food was fresh and hot. The chicken and fries were so good and everything came out fast. Jess was really nice and made the place feel welcoming. She was patient and made sure the order was right, which I appreciated. Overall it was a really good experience and I’d definitely come back.
Atmosphere: 5
Food: 5
Service: 5
By far the worst zaxby's I've experienced! This is my 3rd and last time. It's always an issue. System down, always gotta wait, don't have wings. My goodness get it together!
Food: 3
Service: 1
Honestly, I wish I would have stayed in bed. The worst late night snack ever. This food was trashtastic and they didn’t even give me the cookies I ordered. Going to bed with a stomach ache. Damn sprinkle in my shake! 😩
Food: 1
This breaks my spirit to even articulate in words the hurt and mistreatment I experienced at my very last time being a customer and consumer at Zaxby’s. I am a long time customer and was a very avid fan of zaxby’s restaurant before my final visit at the establishment. So much that I would drive over 45 minutes out of the way just to grasp that tasty chicken, but this last time was my very last time no matter how good the food is I will not return to a place that treats its guests so poorly. Not only did I drive about 50 minutes to get to zaxby’s and wait in the line and order once I got to the window I was told that there was no way they could break a $100 bill. Although I ordered over $30 worth of food after speaking with the employees at the window I said fine I’ll go and find change because I really wanted to enjoy this meal. So I drove around for 30 minutes on top of the 50 minutes that it took me to get there and I was still very excited because I knew it would be all worth it because I would be able to eat my favorite chicken strip place. Or so I thought. Once I returned to Zaxby’s there was a new person taking orders at the window when I got back in line to order my food. DEVIN! Who seemed to be possessed by the devil. As I began my order she began to cut me off, over talk me, yell, and even treat me as if I was incapable of placing an order. The same exact order that I had just placed perfectly fine 25-30 minutes before with Angie. Devin treated me with disrespect and disregard, so much that it just ate at my spirit. I didn’t want to write this review, but after almost a month later it’s still bothering me. I think about how she treated me each and every day since. When I arrived at the window I politely asked to speak with her where she continued to downplay my concerns as a customer for her behavior. She told me that she was sorry that I feel that way about the way she intentionally made me feel. I kept calm and asked for a manager after realizing that there would be no resolve to be had in continued discussion with Devin and she informed me that she was the manager and that there was no corporate that I could contact and that if I was that bothered that I should just have a cookie as a joke. Making me feel even lower than I had already felt. My kids were in the car and also my girlfriend, there were other employees nearby who all witnessed Devin treat me with disdain and dismay. I felt so crushed that I decided not to return. EVER. And to make matters worse, she put cookies in my bag to add further insult to injury. I tried to let it go, but even as I write this I still feel that same pain as if it was the very same day it happened. I just can’t believe that she would feel that it was okay to treat anyone like that, let alone a customer who visits frequently.
Food: 5
Service: 1
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