Pizza Hut
184 S Collins Rd Suite 500, Sunnyvale
(972) 226-5844
Recent Reviews
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Cook your crust to golden brown not white! Absolutely baffling that this location can stay open selling sold half cooked pizzas!
I've been stuck with this 'new' location for delivery since it opened. It literally costs more than the Cartwright location and the food is never cooked well. They also use door dash for delivery so it's always cold (no pizza warmers) and they don't give any discounts when you have a missing item in your order.
Food: 1
I’m sick of this Pizza Hut the DoorDash drivers to young in slow always Cancel your order. I can’t get my money back on my card I ordered Friday 5/23/2025 and the service was bad. Never gone order from them again I always have problem from them and I’m was a regular customer that buy from them a lot never again.
Love the pizza
**If you have kids don’t eat here ** **Management Sucks** Worst experience EVER they didn’t deliver our breadsticks, took 30min past the delivery time, pizza was cold and 2 of the 3 pizza’s we ordered did not have the correct topping’s. When I called to let them know what they messed up the ignorant manager Russell (with no Last name) refused to issue any type of refund unless i returned the pizza’s to the store. I explained i ordered delivery because i did not have a way to get the pizzas myself. My three children couldn’t eat pizza with jalapeño.
When I walked in everyone was so busy. I stood there being patient waiting for my order to be placed and no one ever came I walked out and as I got in my car that’s when everyone started moving around one fella shrugged his shoulders and proceeded to do what he was doing.
They are always so helpful and happy to help! Thank you.. TiaB.
TRASH TRASH TRASH. Nuff said
I had to start getting pickup at the older store off of Cartwright because this is the only location that delivers to me and the food is never fully cooked and they never deliver your full order. The drivers are from DoorDash so they don’t care about helping people with refunds either. It’s a whole process. My pizza crust was white tonight and I had to drive to the store to get missing items not delivered. It’s probably been a year since I delivered and thanks for reminding me why. Some locations are better than others and that goes for every chain. Rehire and Retrain.
Food: 1
Service: 1
Good food. Great people very friendly.
Atmosphere: 5
Food: 4
Service: 5
Small footprint but great staff that helps serve the local community.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza, Meat Lovers Pizza
Restaurantji Recommends
⭐⭐⭐⭐⭐ Amazing Service and Fresh Pizza!
Roderick and Russel took great care of me during my visit—they were friendly, attentive, and made sure everything was on time. The pizza was fresh, flavorful, and absolutely delicious!
If you’re looking for great food and exceptional service, Pizza Hut in Sunnyvale (next to Aspen Barbershop) is the spot. Highly recommend stopping by and letting them take care of you like they did for me! 🍕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Marinara, Meat Lovers Pizza, Fries, Boneless Wings
What a bad experience they made me wait 40 minutes to tell me that the order was not ready if they do not have people who want to work, they better close the place and not waste time, I would never return ❌️
I don't ever plan on going back. Upon this request and after hearing that we were 10 minutes into our first 2 dishes, he gave us an annoyed smile and said "It's coming", as if we were just being hungry impatient customers.
Atmosphere: 1
Food: 1
Service: 1
If I could rate a 0, I would. Pizza was cold and could not even get a manger on the phone to talk to me. Took 1.5 hours to get food and it was cold. Tried to talk to manager to at least get it discounted but they made an employee deal with it and would not get on the phone.
Atmosphere: 1
Food: 1
Service: 1
Shout out to Pizza Hut in Sunnyvale for the exceptional service today. They took my last minute large order to feed my out of area band and fulfilled it on time for a great rate. These guys were awesome, please visit them if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza
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