Very rude grown women who ignored people in the lobby. They ran around laughing, acting like kids. Disappointed to see adults be this disrespectful to customers.
Tobin MacLeod
How the hell does Taco Bell run out of beans? We were told we could wait 30 minutes for beans to be done. No thanks. We drove off. This place should just close back down.
Atmosphere: 1
Food: 1
Service: 1
Lilly Kemp
They left out some of my food ,and I ordered a crunch wrap it was soggy I had to force it down never have I seen a soggy crunch wrap the guacamole look like it had been left out and just stirred a bit and thrown on ,beens were all over the wrapping of my been and cheese burrito
Food: 1
Ted Brewer
Very very slow. 31 minutes and still waiting. 5 folks ahead with normal orders. Friendly with 2 making the orders and 1 taking them. Currently its1 pm. For service i rate the service a 1 but the staff is a 4. This is a take out order and I’ve counted 5 drive thru come and go. Update, I waited 2 hrs and 15 minutes for an order. At 1 hr and 45 mins waiting, I asked for a refund. It took 25 more minutes to get it along with a loud voice asking AM I GOING TO GET A REFUND OR NOT. Many folks commended me for my patience, Unfortunately my wife and I missed an eye appt and cost me $95 dollars each. Before We stopped our appt was in 2&1/2 hours and 40 miles away. after waiting almost 1/2 hour for the order or a refund I rated the staff as a 4 , but I meant all but the young lady manager. I watched awhile and she was on the line making and wrapping the items. She then gave it to a young man to bag. Anyway, beware of this store. Oh yea, she claimed she called me 3 times. I was within 4 feet of the counter the whole time. I watched what I found out, was my order given to the drive thru, unknown what vehicular it belonged to , then threw the order in the trash. Remember, over 2 + hours for 2 burritos and 3 tacos.
Atmosphere: 5
Food: 4
Service: 1
Holly Thomason
I have noticed that my local Taco Bell has really gone downhill. It's often not open due to not being able to keep staff. They are now using AI in the drive-thru which caused me to have to order those in my vehicles meal and then have to go back through the line to order mine due to AI not understanding. The staff have been fine for the situation they are in. The inside of restaurant looks very unfinished and it's a newer place, not dirty but not a great atmosphere. The burritos have not been made as well as they use to be, less in them, mostly lettuce beans and meat in burrito supreme..(hardly if any tomatoes or sour cream and cheese)
Atmosphere: 2
Food: 3
Service: 1
Marissa
You have to order for yourself at a kiosk..what in the? Not sure why companies are making customers do more and more to consume their products. Anyways, restroom was disgusting. No changing table. Only reason it wasn’t less stars is because I could tell the employees were working hard.
Atmosphere: 2
Food: 4
Service: 4
Tristyn Castillo
Placed an order through the app while passing through Sweetwater. Had to wait an hour and 15 minutes to get the food. Since the order was placed online and paid for there was not an option to cancel.
Brian Dickson
Same as every other taco bell. If you're craving it, you're craving it. Service and friendly smiles makes this one stand out.
Atmosphere: 1
Food: 3
Service: 2
Jimmie Dodson
DO NOT GO EAT HERE , every item i ordered was wrong , on top of that it wasn’t busy and took 10 minutes for my food to be given to me , every taco and burrito was cold , this place needs to be shut down or have new management , i could’ve walked in and made my own food at this point and it still would’ve been out faster and also correct , one of the workers even wiped snot on their glove as they handed the food out , this taco bell is horrible , disgusting and needs to be shut down immediately
Atmosphere: 1
Food: 1
Service: 1
Frankie Martinez
Horrible rude staff and managers! You have to ask for a physical receipt. None of the utensils were stocked nor the hot sauces. Didn't have potatoes which was in half my order. One customer ordered a medium freeze which they couldn't fill in a large, they offered to give him 4 small containers for his medium. He eventually got them to fill a large (to a medium amount) after having to speak to 3 different people. This place is horrible. I don't recommend it to no one!
On a roadtrip & walked in to eat. Restroom was dirty & had no toilet Paper. Went to the counter to ask for some & and elderly man customer was trying to get any employees attention so he could order via the dumb kiosk. (That's a terrible idea.) There were only 3 people working & nobody acknowledged him for a long time I walked out & went elsewhere.
tiMo
Worst Taco Bell in america... whose than some in south America I'm sure. Waited 30 minutes for a sub lar burrito. Lady threw it on the counter with the wrong receipt, bearly made a peep, and no one could come to the counter to even answer a question. They serve drive-thru first, even if they were there 1 minute while others inside have waited 20.
I'll get my money back.
Atmosphere: 1
Food: 1
Service: 1
Dawna Price
Waited more than 30 min for 2 burritos and two crisps at 8pm on Sunday night
Atmosphere: 1
Food: 4
Service: 1
Joe Rios
Order took about 20 minutes Then they sent us the wrong order
Atmosphere: 3
Food: 5
Service: 1
Frost G
Never eat here, waited 2 hours in drive through and still did not receive my order. Got tired of waiting and I should have left after an hour, but I am Hardheaded and got tired of watching food go out to walk in customers. I think they forgot they had a drive though. Went to DQ and got my food in 5 Min.
Very rude grown women who ignored people in the lobby. They ran around laughing, acting like kids. Disappointed to see adults be this disrespectful to customers.
How the hell does Taco Bell run out of beans? We were told we could wait 30 minutes for beans to be done. No thanks. We drove off. This place should just close back down.
Atmosphere: 1
Food: 1
Service: 1
They left out some of my food ,and I ordered a crunch wrap it was soggy I had to force it down never have I seen a soggy crunch wrap the guacamole look like it had been left out and just stirred a bit and thrown on ,beens were all over the wrapping of my been and cheese burrito
Food: 1
Very very slow. 31 minutes and still waiting. 5 folks ahead with normal orders. Friendly with 2 making the orders and 1 taking them. Currently its1 pm. For service i rate the service a 1 but the staff is a 4. This is a take out order and I’ve counted 5 drive thru come and go. Update, I waited 2 hrs and 15 minutes for an order. At 1 hr and 45 mins waiting, I asked for a refund. It took 25 more minutes to get it along with a loud voice asking AM I GOING TO GET A REFUND OR NOT. Many folks commended me for my patience, Unfortunately my wife and I missed an eye appt and cost me $95 dollars each. Before We stopped our appt was in 2&1/2 hours and 40 miles away. after waiting almost 1/2 hour for the order or a refund I rated the staff as a 4 , but I meant all but the young lady manager. I watched awhile and she was on the line making and wrapping the items. She then gave it to a young man to bag. Anyway, beware of this store. Oh yea, she claimed she called me 3 times. I was within 4 feet of the counter the whole time. I watched what I found out, was my order given to the drive thru, unknown what vehicular it belonged to , then threw the order in the trash. Remember, over 2 + hours for 2 burritos and 3 tacos.
Atmosphere: 5
Food: 4
Service: 1
I have noticed that my local Taco Bell has really gone downhill. It's often not open due to not being able to keep staff. They are now using AI in the drive-thru which caused me to have to order those in my vehicles meal and then have to go back through the line to order mine due to AI not understanding. The staff have been fine for the situation they are in. The inside of restaurant looks very unfinished and it's a newer place, not dirty but not a great atmosphere. The burritos have not been made as well as they use to be, less in them, mostly lettuce beans and meat in burrito supreme..(hardly if any tomatoes or sour cream and cheese)
Atmosphere: 2
Food: 3
Service: 1
You have to order for yourself at a kiosk..what in the? Not sure why companies are making customers do more and more to consume their products. Anyways, restroom was disgusting. No changing table. Only reason it wasn’t less stars is because I could tell the employees were working hard.
Atmosphere: 2
Food: 4
Service: 4
Placed an order through the app while passing through Sweetwater. Had to wait an hour and 15 minutes to get the food. Since the order was placed online and paid for there was not an option to cancel.
Same as every other taco bell. If you're craving it, you're craving it. Service and friendly smiles makes this one stand out.
Atmosphere: 1
Food: 3
Service: 2
DO NOT GO EAT HERE , every item i ordered was wrong , on top of that it wasn’t busy and took 10 minutes for my food to be given to me , every taco and burrito was cold , this place needs to be shut down or have new management , i could’ve walked in and made my own food at this point and it still would’ve been out faster and also correct , one of the workers even wiped snot on their glove as they handed the food out , this taco bell is horrible , disgusting and needs to be shut down immediately
Atmosphere: 1
Food: 1
Service: 1
Horrible rude staff and managers! You have to ask for a physical receipt. None of the utensils were stocked nor the hot sauces. Didn't have potatoes which was in half my order. One customer ordered a medium freeze which they couldn't fill in a large, they offered to give him 4 small containers for his medium. He eventually got them to fill a large (to a medium amount) after having to speak to 3 different people. This place is horrible. I don't recommend it to no one!
Restaurantji Recommends
On a roadtrip & walked in to eat. Restroom was dirty & had no toilet Paper. Went to the counter to ask for some & and elderly man customer was trying to get any employees attention so he could order via the dumb kiosk. (That's a terrible idea.) There were only 3 people working & nobody acknowledged him for a long time
I walked out & went elsewhere.
Worst Taco Bell in america... whose than some in south America I'm sure.
Waited 30 minutes for a sub lar burrito. Lady threw it on the counter with the wrong receipt, bearly made a peep, and no one could come to the counter to even answer a question. They serve drive-thru first, even if they were there 1 minute while others inside have waited 20.
I'll get my money back.
Atmosphere: 1
Food: 1
Service: 1
Waited more than 30 min for 2 burritos and two crisps at 8pm on Sunday night
Atmosphere: 1
Food: 4
Service: 1
Order took about 20 minutes
Then they sent us the wrong order
Atmosphere: 3
Food: 5
Service: 1
Never eat here, waited 2 hours in drive through and still did not receive my order. Got tired of waiting and I should have left after an hour, but I am Hardheaded and got tired of watching food go out to walk in customers. I think they forgot they had a drive though. Went to DQ and got my food in 5 Min.
Atmosphere: 1
Food: 1
Service: 1
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