Just spent $50 on food, while we waited I asked for a small cup so I could get some ice. The cashier told me no, she can't do that. She has to charge me for the paper cup. Her name is Karen. Got home to find NO BACON on my bacon cheeseburger even after saying I wanted the bacon, after she became confused with me saying no vegetables on my burger. Had to tell her bacon is NOT a vegetable *Update.... I spoke to the manager (Robert) and he told me that there was nothing he could do about it! Refused to refund the bill even after proving she overcharged us as well!*
Steven Rhame
Best dairy queen we've ever visited. Sure beat the dq in our town. Bubbly staff that were smiling and enjoying being at work. Skylar's positive attitude was refreshing and genuine.
Atmosphere: 5
Food: 5
Service: 5
Amanda Bell
Chocolate brownie blizzard extremely yum
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 3 Texas T-Brand Tacos
VAN JOHNSON
Military friendly with fast service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buster Bar, Fries, Onion Rings, Taco Salad, 3 Tacos, Sundae, Chicken Strip Country Basket 4 Pieces Combo, Xtra Long Chili Dog Combo, Cone
D-RAIL
The Tatum, Texas location is a hidden breakfast gem. Huge, soft, buttery biscuits, and country gravy to boot. Get a choice of bacon or sausage, and a couple of eggs cooked your way, and all at a very reasonable price. The staff is always friendly, and treats every customer as if they are a part of the community, even if it's your first visit. The small town country charm cannot be beat.
Atmosphere: 5
Food: 5
Service: 5
Donna Slinkard
Great food and they treat you nice
Atmosphere: 5
Food: 5
Service: 5
carla bernal
Most of the time the wait outweighs the desire to eat here
Atmosphere: 2
Food: 3
Service: 2
Renee Pierce Smelley
My daughter and I took the kids to DQ in Tatum on Sunday 06/02/24 after the storm and the electricity had gone off. We arrived and parked, but I could tell that the teenage employees were all playing around in the dining room. The young lady working ran towards the door and I thought she had locked the door, so when my daughter and grandkids got to the door it was locked. Her and the kids started back to the car when a young male employee yelled out the drive through that they were open and we could come in. My daughter yelled back and said that is ok we will go down to the sonic and get ice cream.
Atmosphere: 1
Service: 1
Miles Jones
My mother & I stopped in for lunch before going to a dentist appointment.
Went to drive through it took forever my chicken sandwich was so tough I could not even eat and barely cut it up for my dog. The server at the window was nice
Everything is great! Except, don't drink the tap water, it's not DQ's fault but Tatum City water is absolutely terrible.
Atmosphere: 4
Food: 4
Service: 5
Matt Cunningham
It seems that this location may be under new management, as I have NEVER in all of my 48 years had a problem at this location until the last couple of months; the polite staff have switched from a "culture of yes" to a "culture of 'NO'!"For the past 40 years, after checking the cows, my hands and I hit the DQ drive-thru for malts. It was a tradition started by my grandfather. Around the beginning of deer season this year, a tall, dark, thin man with a clip board in a blue DQ polo began forbidding us from substituting styrofoam for the flimsy Orange Julius cups.You see, the cup holders in my truck are of the spring-claw sort that grabs your beverage with a rubber appendage. More than once, the claw has literally squeezed the malt out of the top of the over-sized hole in the lid of the ridiculously flimsy Orange Julius cup onto the instrument panel. Now my volume control has a short and will turn up or down at the dip of a pothole and three of my pre-set buttons no longer function. To alleviate this problem, I simply asked that my malt be poured into a styrofoam cup which has the triple benefit of being more rigid, cheaper to purchase from the distributor, and it better insulates my malt from the hot Texas heat.During my visit today, I ordered the styrofoam cup an, as expected, told that it can't be done. The polite young lady at the window offered to get the manager. He was near the parked vehicles to my right. He walked across the lane in front of my truck, wiped off his apron, and entered the drive-thru door. As he appeared in the window, I again offered to pay an additional fee of up to $5.00 to put mine in a styrofoam cup. The polite manager refused. I asked if he was really wanting to make this big of an issue out of a styrofoam cup and he again apologized and said that he is not allowed to put my malt in styrofoam. I informed him that I wanted to buy a glass of water for $5 in a styrofoam cup, then please give me the malt in the flimsy Orange Julius cup so I can switch it myself. He refused, I said this is ridiculous. I asked that my malt be taken off of the ticket, as it hadn't been made yet. I paid for a large Oreo Blizzard, and a large Vanilla Shake in a flimsy Orange Julius cup and was sure to instruct my foreman not to put it in the cup holders on the dash.Will someone please take the time to explain to me why I can't buy a styrofoam cup full of water at a reasonable price up to $5.00, then empty the water into the bed of my pick-up and fill the styrofoam cup with my malt that I purchased in the ridiculously flimsy Orange Julius cup?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Onion Rings
James Ford
Easily one of the best DQs in Texas. The food is always fresh and is prepared with care. The staff is very professional and proud of their product. We eat here regularly and keep coming back because of the routine positive experiences we have.
Atmosphere: 3
Food: 5
Service: 5
twayne c
Stop letting this just be a hangout for kids, and guys actually work. My wife have been recently and wont return till you clean it up, stop the playing around by kids, stop the hangout, recognize the adults is who brings you the
Just spent $50 on food, while we waited I asked for a small cup so I could get some ice. The cashier told me no, she can't do that. She has to charge me for the paper cup. Her name is Karen.
Got home to find NO BACON on my bacon cheeseburger even after saying I wanted the bacon, after she became confused with me saying no vegetables on my burger. Had to tell her bacon is NOT a vegetable
*Update.... I spoke to the manager (Robert) and he told me that there was nothing he could do about it! Refused to refund the bill even after proving she overcharged us as well!*
Best dairy queen we've ever visited. Sure beat the dq in our town. Bubbly staff that were smiling and enjoying being at work. Skylar's positive attitude was refreshing and genuine.
Atmosphere: 5
Food: 5
Service: 5
Chocolate brownie blizzard extremely yum
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 3 Texas T-Brand Tacos
Military friendly with fast service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buster Bar, Fries, Onion Rings, Taco Salad, 3 Tacos, Sundae, Chicken Strip Country Basket 4 Pieces Combo, Xtra Long Chili Dog Combo, Cone
The Tatum, Texas location is a hidden breakfast gem. Huge, soft, buttery biscuits, and country gravy to boot. Get a choice of bacon or sausage, and a couple of eggs cooked your way, and all at a very reasonable price.
The staff is always friendly, and treats every customer as if they are a part of the community, even if it's your first visit. The small town country charm cannot be beat.
Atmosphere: 5
Food: 5
Service: 5
Great food and they treat you nice
Atmosphere: 5
Food: 5
Service: 5
Most of the time the wait outweighs the desire to eat here
Atmosphere: 2
Food: 3
Service: 2
My daughter and I took the kids to DQ in Tatum on Sunday 06/02/24 after the storm and the electricity had gone off. We arrived and parked, but I could tell that the teenage employees were all playing around in the dining room. The young lady working ran towards the door and I thought she had locked the door, so when my daughter and grandkids got to the door it was locked. Her and the kids started back to the car when a young male employee yelled out the drive through that they were open and we could come in. My daughter yelled back and said that is ok we will go down to the sonic and get ice cream.
Atmosphere: 1
Service: 1
My mother & I stopped in for lunch before going to a dentist appointment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip Country Basket 4 Pieces Combo, Cone
Went to drive through it took forever my chicken sandwich was so tough I could not even eat and barely cut it up for my dog. The server at the window was nice
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Everything is great! Except, don't drink the tap water, it's not DQ's fault but Tatum City water is absolutely terrible.
Atmosphere: 4
Food: 4
Service: 5
It seems that this location may be under new management, as I have NEVER in all of my 48 years had a problem at this location until the last couple of months; the polite staff have switched from a "culture of yes" to a "culture of 'NO'!"For the past 40 years, after checking the cows, my hands and I hit the DQ drive-thru for malts. It was a tradition started by my grandfather. Around the beginning of deer season this year, a tall, dark, thin man with a clip board in a blue DQ polo began forbidding us from substituting styrofoam for the flimsy Orange Julius cups.You see, the cup holders in my truck are of the spring-claw sort that grabs your beverage with a rubber appendage. More than once, the claw has literally squeezed the malt out of the top of the over-sized hole in the lid of the ridiculously flimsy Orange Julius cup onto the instrument panel. Now my volume control has a short and will turn up or down at the dip of a pothole and three of my pre-set buttons no longer function. To alleviate this problem, I simply asked that my malt be poured into a styrofoam cup which has the triple benefit of being more rigid, cheaper to purchase from the distributor, and it better insulates my malt from the hot Texas heat.During my visit today, I ordered the styrofoam cup an, as expected, told that it can't be done. The polite young lady at the window offered to get the manager. He was near the parked vehicles to my right. He walked across the lane in front of my truck, wiped off his apron, and entered the drive-thru door. As he appeared in the window, I again offered to pay an additional fee of up to $5.00 to put mine in a styrofoam cup. The polite manager refused. I asked if he was really wanting to make this big of an issue out of a styrofoam cup and he again apologized and said that he is not allowed to put my malt in styrofoam. I informed him that I wanted to buy a glass of water for $5 in a styrofoam cup, then please give me the malt in the flimsy Orange Julius cup so I can switch it myself. He refused, I said this is ridiculous. I asked that my malt be taken off of the ticket, as it hadn't been made yet. I paid for a large Oreo Blizzard, and a large Vanilla Shake in a flimsy Orange Julius cup and was sure to instruct my foreman not to put it in the cup holders on the dash.Will someone please take the time to explain to me why I can't buy a styrofoam cup full of water at a reasonable price up to $5.00, then empty the water into the bed of my pick-up and fill the styrofoam cup with my malt that I purchased in the ridiculously flimsy Orange Julius cup?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Onion Rings
Easily one of the best DQs in Texas. The food is always fresh and is prepared with care. The staff is very professional and proud of their product. We eat here regularly and keep coming back because of the routine positive experiences we have.
Atmosphere: 3
Food: 5
Service: 5
Stop letting this just be a hangout for kids, and guys actually work. My wife have been recently and wont return till you clean it up, stop the playing around by kids, stop the hangout, recognize the adults is who brings you the
Atmosphere: 1
Food: 2
Service: 1
Let me make a good bacon
Atmosphere: 5
Food: 5
Service: 5
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