I’m a resident and this establishment is my go to 75% of the time so today my momma decided to buy us some jack and the first thing when we were ordering poor communication skills the dude at the window taking orders second mom paid with 100$ and the dude since they have no name tags he short changed her when my mother addressed the change he said OK! and hand her the rest like not even saying sorry or anything then he asked us to pull up to the other door to wait for our other half of our Order as we are waiting I’m looking through our order and there’s a hair in the burger I get off and address it calmly we exchanged the burger from the other half of my order and the the dude told RICHARD the cook hey there’s a hair on the burger Richard said OKAY WITH A GRUNT I’m waiting for the patatoe wedges and the burger and when Richard finished the burger he proceeded to say HERES THE BURGER WITH NO HAIR. Like RICHARD and the other dude at the window if you don’t like your job move along and let someone else take your jobs mind ya this is not the first time jack messes my order wrong I’ve purchased jalapeño wraps before and got no jalapeños in them MANAGEMENT THIS IS FOR YOU PLEASE PUT AN A/C that’s probably why your staff is so mad AlSO have your staff clean and mop every time a customer exits the store MIND YA WE ARE PAYING SO MUCH FOR 1 item or a combo
Atmosphere: 1
Food: 1
Service: 1
Hugo Galvan
I visited this jack in the box but unfortunately, the experience was disappointing. The service was extremely slow; we had to wait far longer than reasonable to get our food. On top of that, there was a strong smell of marihuana coming from some of the employees , which I found unprofessional and unpleasant for a dining environment. The burger itself was decent, but the service and atmosphere need serious improvement before I’d consider coming back.
Atmosphere: 1
Food: 2
Service: 1
Noah Cranston
Okay. I don’t get why all the negative reviews, this is my first time visiting. I’m autistic so maybe it’s a me thing and I don’t understand or I am too forgiving but it was quite pleasant here
Bryan and Chris deserve a raise for being so nice to me
I got a bad cut on my hand from glass and they were extremely nice over the phone and they were able to get me a bandage and the food itself isn’t bad whatsoever it’s pretty decent for the price honestly. For a burger place they actually have some pretty great chicken teriyaki.
The only really bad thing I can say is the online user interface was clunky and I couldn’t change my drink or add light ice or something.
Atmosphere: 5
Food: 5
Service: 5
Gigi (Gigi)
The Jack in the box we went to was actually dirty ,specially the RR Some of the tables weren't wiped down you could tell ppl had ate there. The windows were dirty, looks like they hadn't been cleaned in a while. Sorry but wont be going back to that Jack in the box.
Atmosphere: 2
Food: 2
Service: 3
Toni Meinecke
During the day, the service is great but the night shift , especially tonight, was very rude and we ended up leaving before we could even finish our order because the person taking our order at the drive thru just kept trying to rush through and wasn't stopping long enough to listen to us.
The food normally takes around ten minutes to get out to us on a good day, but it feels like it takes so much longer at night. We've waited almost twenty minutes on recent visits.
I understand being understaffed but that doesn't mean that you have to be disrespectful when we try to ask questions about the meal.
Atmosphere: 1
Food: 4
Service: 2
Aretha Flores
Fast service and Hot fresh food 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Fries, Cheeseburger
John Kitsmiller
There was one car in front of me and it still took over 20 minutes. 10 minutes just waiting at talk box!
Food: 4
Service: 2
Brian Rheaume
It was ok
Atmosphere: 3
Food: 3
Service: 3
William Boothe
Great Food, fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Alex Suazo
Worst service very slow and got my order wrong twice and got an attitude when I told them it was wrong again
Recommended dishes: Mini Tacos, Onion Rings, Large Curly Fries
Jose Gonzales
Service here sucks, first guy with the hair covering his eyes was rude while taking my order. Then when our food was done, rather than saying something he just clapped at us
Atmosphere: 1
Food: 1
Service: 1
Maria alexandra Gil arroyo
Horrible service, all employees are too slow and treat customers badly. They take too long with the order and it is very hot in the place
Atmosphere: 1
Service: 1
hitmonchan52
Took forever to get 6 tacos and $5 box by time I got it food was cold and was like 9 french Fries. Horrible experience never going back don't bother coming here save your money. Employees whining and talking back to managers sounding like 5 year olds lmao
Atmosphere: 1
Food: 1
Service: 1
Stephen Flores
Never open late like they advertised. Tried calling and going there for the employees to say they are closed.
I’m a resident and this establishment is my go to 75% of the time so today my momma decided to buy us some jack and the first thing when we were ordering poor communication skills the dude at the window taking orders second mom paid with 100$ and the dude since they have no name tags he short changed her when my mother addressed the change he said OK! and hand her the rest like not even saying sorry or anything then he asked us to pull up to the other door to wait for our other half of our Order as we are waiting I’m looking through our order and there’s a hair in the burger I get off and address it calmly we exchanged the burger from the other half of my order and the the dude told RICHARD the cook hey there’s a hair on the burger Richard said OKAY WITH A GRUNT I’m waiting for the patatoe wedges and the burger and when Richard finished the burger he proceeded to say HERES THE BURGER WITH NO HAIR. Like RICHARD and the other dude at the window if you don’t like your job move along and let someone else take your jobs mind ya this is not the first time jack messes my order wrong I’ve purchased jalapeño wraps before and got no jalapeños in them
MANAGEMENT THIS IS FOR YOU PLEASE PUT AN A/C that’s probably why your staff is so mad AlSO have your staff clean and mop every time a customer exits the store MIND YA WE ARE PAYING SO MUCH FOR 1 item or a combo
Atmosphere: 1
Food: 1
Service: 1
I visited this jack in the box but unfortunately, the experience was disappointing. The service was extremely slow; we had to wait far longer than reasonable to get our food. On top of that, there was a strong smell of marihuana coming from some of the employees , which I found unprofessional and unpleasant for a dining environment.
The burger itself was decent, but the service and atmosphere need serious improvement before I’d consider coming back.
Atmosphere: 1
Food: 2
Service: 1
Okay. I don’t get why all the negative reviews, this is my first time visiting. I’m autistic so maybe it’s a me thing and I don’t understand or I am too forgiving but it was quite pleasant here
Bryan and Chris deserve a raise for being so nice to me
I got a bad cut on my hand from glass and they were extremely nice over the phone and they were able to get me a bandage and the food itself isn’t bad whatsoever it’s pretty decent for the price honestly. For a burger place they actually have some pretty great chicken teriyaki.
The only really bad thing I can say is the online user interface was clunky and I couldn’t change my drink or add light ice or something.
Atmosphere: 5
Food: 5
Service: 5
The Jack in the box we went to was actually dirty ,specially the RR
Some of the tables weren't wiped down you could tell ppl had ate there. The windows were dirty, looks like they hadn't been cleaned in a while. Sorry but wont
be going back to that Jack in the box.
Atmosphere: 2
Food: 2
Service: 3
During the day, the service is great but the night shift , especially tonight, was very rude and we ended up leaving before we could even finish our order because the person taking our order at the drive thru just kept trying to rush through and wasn't stopping long enough to listen to us.
The food normally takes around ten minutes to get out to us on a good day, but it feels like it takes so much longer at night. We've waited almost twenty minutes on recent visits.
I understand being understaffed but that doesn't mean that you have to be disrespectful when we try to ask questions about the meal.
Atmosphere: 1
Food: 4
Service: 2
Fast service and Hot fresh food 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Fries, Cheeseburger
There was one car in front of me and it still took over 20 minutes. 10 minutes just waiting at talk box!
Food: 4
Service: 2
It was ok
Atmosphere: 3
Food: 3
Service: 3
Great Food, fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Worst service very slow and got my order wrong twice and got an attitude when I told them it was wrong again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great nice staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Tacos, Onion Rings, Large Curly Fries
Service here sucks, first guy with the hair covering his eyes was rude while taking my order. Then when our food was done, rather than saying something he just clapped at us
Atmosphere: 1
Food: 1
Service: 1
Horrible service, all employees are too slow and treat customers badly. They take too long with the order and it is very hot in the place
Atmosphere: 1
Service: 1
Took forever to get 6 tacos and $5 box by time I got it food was cold and was like 9 french Fries. Horrible experience never going back don't bother coming here save your money. Employees whining and talking back to managers sounding like 5 year olds lmao
Atmosphere: 1
Food: 1
Service: 1
Never open late like they advertised. Tried calling and going there for the employees to say they are closed.
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