I just wanted to leave a review because of a experience I just recently had, this is the thing you don’t know if this is a persons last five dollars or how ever much they are spending and might I add that this person worked hard for and chose to spend at your franchise, and to come through the drive through and an employee is laughing in your face and turning their head to avoid you from seeing them laugh is disrespectful , I worked it three different locations and I never was ugly to anyone or had a mean girl mentality towards a customer like you don’t know what people are going through so managers need to start addressing employees who lack mannerisms it’s not called for and it’s uncomfortable to come to a fast food place and be judged for your looks or anything when you just came to eat and grab some food.
Atmosphere: 3
Food: 5
Service: 3
Harold Robinson
The people at this McDonalds, were very nice. I really appreciate it when business people care about their customers!
Atmosphere: 5
Food: 5
Service: 5
Johnny Bradley
Not 2 brain cells in the whole restaurant combined.
Lateesha Williams
asked for ketchup at the WINDOW & she only gave me 1………
Atmosphere: 1
Service: 1
Charanda Nash
Slow food not fresh
Atmosphere: 5
Food: 5
Service: 5
Destinee Dupree
Only reason why I’m giving 3 starts is because the morning crew is absolutely WONDERFUL! Let’s talk about the lunch and evening crew. I come to this location daily. Every morning to be exact. The only times I have issues with this location is the lunch/ evening crew. One to start off my orders during lunch/ dinner are NEVER correct. Which I’ve gone back in multiple times to get the things correct. After so many times though you gotta think, are the employees even reading? Today took the cake though, I placed an order online, apparently the server went down as I placed my order, which is no big deal at all. However this is my first experience with this so I go in to ask about getting my money back or my meal since I have proof of purchase, not knowing they didn’t get the order. It took me a min to even get help cause the employees were too involved in their own conversation, about one being off clock while the other is still on the clock. Which again I get, but when I ask the “manager” or shift lead whatever she is she said they didn’t get it so she can’t do nothing, ok what about my money, she repeats there nothing she can do. So I go back out call the number they said the store can refund me and it will take 1-7 business days. Cool so I go back in and I ask if she the manger she turns back says yes, so I ask what her name is. She completely ignores me while she laughs and carry’s on with another employee. I ask again what her name is and get ignored again. Another employee grabs the actual general manager in which she explained the situation, explains why it’s showing in my account that they took the money and explains I’ll have it back in about 3 hours. That’s fine now my problem is why the other manager couldn’t even acknowledge me and tell me her name. I’m trying to figure out why my money is taken if yall didn’t get the order, she couldn’t be bothered with a customer because her conversation with her employee is far more important. She had no problem turning around and acknowledging me while the GM was explaining it to me and run her mouth about me and the situation. Which is not only unprofessional, but childlike. If you can’t do your job as a manager or shift lead, then don’t take that position. If you can’t be bothered with explaining to a customer how the process works, then you don’t need to be in that position. Yes customers are not always right, and I wasn’t correct with getting my refund because I was not aware of how McDonald’s system works, seeing how I’m not an employee, however as an employee you should know your system enough to be able to explain it to your customers when situations like this arise. I’ll find another place to spend money for my lunch and dinners. Only time I’ll return in during the morning because of how great the customer service is.
James Clinton
Every restaurant has issues with critters, I was just the unlucky one. This place is usually very clean and normally has the best customer service around, although they could smile more and act happy that they have your business.
Atmosphere: 3
Food: 2
Service: 5
Parbat Gurung
Worst experience ever. They don’t know a bit knowledge bout customer service.
Ralph Williams
8:30 April 2 I had a mobile order and I ask to order ice cream before I could ask she told me to drive around but nobody was coming then I waited in line for 40 minutes after she was rude to get my food. Why do they talk to you like your money isn’t good ? They talk to you with nasty attitudes. The car in front of me had to go in to get their food
This particular place I would like to say is one of the worst McDonald’s I’ve ever been to. I think their food is pretty foul set. As far as customer service. I think it was really bland. They could do a better job. The atmosphere is beautiful. McDonald’s is doing a great job with their infrastructure in making their buildings very modern, but you also need to make your peoplea little more old school back to the olden days where customer service is a good face other than that, I would still recommend people to come here. I would just hope you guys get your things together.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Big Mac
Jacob Pryor
Taste like burnt uncleaned grill. Gross.
Food: 1
Service: 5
Zachary Gale
They are rude, lazy, and have no customer service, and you’ll be waiting in line for them to take your order until they feel like taking your order.
Atmosphere: 1
Service: 1
Bertha Telles
We Love ❤️ McDonald's always friendly, good food ? my grandkids really enjoy it.
Parking: Plenty of parking
Kid-friendliness: Definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ten Piece Nuggets, Dr Pepper, Double Cheeseburger, Mcchicken, Bacon Egg & Cheese Biscuit, World Famous Fries, French Fries, Big Mac, Sundae, Spicy Crispy Chicken Sandwich, Quarter Pounder Hamburger, Hamburger, Cheeseburger, Chicken Mcnuggets, Sausage Mcmuffin, Egg Mcmuffin, Sausage
William Thompson
It's fast food it's supposed to be fast. Sometimes it's fast sometimes it's slow.
Worst management.
Atmosphere: 1
Food: 1
Service: 1
I just wanted to leave a review because of a experience I just recently had, this is the thing you don’t know if this is a persons last five dollars or how ever much they are spending and might I add that this person worked hard for and chose to spend at your franchise, and to come through the drive through and an employee is laughing in your face and turning their head to avoid you from seeing them laugh is disrespectful , I worked it three different locations and I never was ugly to anyone or had a mean girl mentality towards a customer like you don’t know what people are going through so managers need to start addressing employees who lack mannerisms it’s not called for and it’s uncomfortable to come to a fast food place and be judged for your looks or anything when you just came to eat and grab some food.
Atmosphere: 3
Food: 5
Service: 3
The people at this McDonalds, were very nice. I really appreciate it when business people care about their customers!
Atmosphere: 5
Food: 5
Service: 5
Not 2 brain cells in the whole restaurant combined.
asked for ketchup at the WINDOW & she only gave me 1………
Atmosphere: 1
Service: 1
Slow food not fresh
Atmosphere: 5
Food: 5
Service: 5
Only reason why I’m giving 3 starts is because the morning crew is absolutely WONDERFUL!
Let’s talk about the lunch and evening crew. I come to this location daily. Every morning to be exact. The only times I have issues with this location is the lunch/ evening crew. One to start off my orders during lunch/ dinner are NEVER correct. Which I’ve gone back in multiple times to get the things correct. After so many times though you gotta think, are the employees even reading? Today took the cake though, I placed an order online, apparently the server went down as I placed my order, which is no big deal at all. However this is my first experience with this so I go in to ask about getting my money back or my meal since I have proof of purchase, not knowing they didn’t get the order. It took me a min to even get help cause the employees were too involved in their own conversation, about one being off clock while the other is still on the clock. Which again I get, but when I ask the “manager” or shift lead whatever she is she said they didn’t get it so she can’t do nothing, ok what about my money, she repeats there nothing she can do. So I go back out call the number they said the store can refund me and it will take 1-7 business days. Cool so I go back in and I ask if she the manger she turns back says yes, so I ask what her name is. She completely ignores me while she laughs and carry’s on with another employee. I ask again what her name is and get ignored again. Another employee grabs the actual general manager in which she explained the situation, explains why it’s showing in my account that they took the money and explains I’ll have it back in about 3 hours. That’s fine now my problem is why the other manager couldn’t even acknowledge me and tell me her name. I’m trying to figure out why my money is taken if yall didn’t get the order, she couldn’t be bothered with a customer because her conversation with her employee is far more important. She had no problem turning around and acknowledging me while the GM was explaining it to me and run her mouth about me and the situation. Which is not only unprofessional, but childlike. If you can’t do your job as a manager or shift lead, then don’t take that position. If you can’t be bothered with explaining to a customer how the process works, then you don’t need to be in that position. Yes customers are not always right, and I wasn’t correct with getting my refund because I was not aware of how McDonald’s system works, seeing how I’m not an employee, however as an employee you should know your system enough to be able to explain it to your customers when situations like this arise.
I’ll find another place to spend money for my lunch and dinners. Only time I’ll return in during the morning because of how great the customer service is.
Every restaurant has issues with critters, I was just the unlucky one. This place is usually very clean and normally has the best customer service around, although they could smile more and act happy that they have your business.
Atmosphere: 3
Food: 2
Service: 5
Worst experience ever. They don’t know a bit knowledge bout customer service.
8:30 April 2 I had a mobile order and I ask to order ice cream before I could ask she told me to drive around but nobody was coming then I waited in line for 40 minutes after she was rude to get my food. Why do they talk to you like your money isn’t good ? They talk to you with nasty attitudes. The car in front of me had to go in to get their food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This particular place I would like to say is one of the worst McDonald’s I’ve ever been to. I think their food is pretty foul set. As far as customer service. I think it was really bland. They could do a better job. The atmosphere is beautiful. McDonald’s is doing a great job with their infrastructure in making their buildings very modern, but you also need to make your peoplea little more old school back to the olden days where customer service is a good face other than that, I would still recommend people to come here. I would just hope you guys get your things together.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Big Mac
Taste like burnt uncleaned grill. Gross.
Food: 1
Service: 5
They are rude, lazy, and have no customer service, and you’ll be waiting in line for them to take your order until they feel like taking your order.
Atmosphere: 1
Service: 1
We Love ❤️ McDonald's always friendly, good food ? my grandkids really enjoy it.
Parking: Plenty of parking
Kid-friendliness: Definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ten Piece Nuggets, Dr Pepper, Double Cheeseburger, Mcchicken, Bacon Egg & Cheese Biscuit, World Famous Fries, French Fries, Big Mac, Sundae, Spicy Crispy Chicken Sandwich, Quarter Pounder Hamburger, Hamburger, Cheeseburger, Chicken Mcnuggets, Sausage Mcmuffin, Egg Mcmuffin, Sausage
It's fast food it's supposed to be fast.
Sometimes it's fast sometimes it's slow.
Atmosphere: 2
Food: 3
Service: 2
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