Starbucks
Shopping Center, 2507 Richmond Rd, Texarkana
(903) 223-8224
Recent Reviews
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This particular location is a little on the slower side but I usually do not have any issues with my drinks
Atmosphere: 4
Food: 4
Service: 3
Service was horrible drinks were ready cashier was no where to be found water tooooo long for 2 drinks 6:07 pm
Atmosphere: 2
Food: 1
Service: 1
Enjoyed seeing Lynette on my visit here. Her customer service is always amazing 👏🏽
Atmosphere: 5
Food: 5
Service: 5
I’m not just being A hole here, this place is terrible lol. Ordered a Carmel macchiato.. and I got a reg macchiato? No Carmel at all, whatever that equates to. Honestly it wasn’t the worst thing in the world. Problem is I was sitting there waiting for 4 drinks and they put 3 out and 1 by the window. I told them twice I was missing a drink and was told twice it wasn’t finished. Finally someone brings me the missing drink, but not before this girl washing whatever at the sink closest to the mobile order counter presses this mixer up again the faucet and shoots a jet of water across the counter in my face all over my shirt. She sees this out of the corner of her eye and jerks her head down and just looks straight down. no apology, nothing, just goes about her business. On top of that, it was sheer disorganized chaos behind that counter. No one wanted to help me out with anything. Even the guy that attempted to help hesitated to walk over to me lol. When I’m pay premium prices for a cup of coffee, that cup needs to be perfect, the best thing I have ever tasted. Instead I got an 8 dollar cup of gas station coffee. 8 DOLLARS!!! Corporate greed much?
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to this Starbucks for 1.5 years and always had good experience up until now. The drinks used to be great, no matter what you ordered it would taste perfect. I also started getting to know the majority of the baristas and they were all very friendly. However up until recently, I’d say for the last couple of weeks especially, they seem to have had a major staff shakedown/restructure. A lot of the old timers seem to have been gone and these new people that they are hiring are HORRIBLE. The drinks have never SUCKED so much I don’t know if the baristas are just sleep walking when making drinks. I’ve had matcha lattes that was literally flavorless and tasted like diet soy milk, and I’ve had hot mochas that tasted like there was no coffee nor syrup in it at all, just some weird tasting sugar packet that was thrown in. For $7 a drink this will not be the result that I will get. Out of the hundreds of Starbucks locations I’ve been to this one might now be topping the worst of it all! Get it straight!
I love this this place
Great location with clean restrooms. I ordered a custom drink and it was served exactly the way I ordered.
Atmosphere: 5
Food: 5
Service: 5
Absolutely never again! An employee named Chantel left her phone in the restroom. While we were traveling, my son needed to use the bathroom right before we got back on the road after ordering drinks and a muffin. I was waiting in the lobby when Chantel started discussing with her coworkers how she intended to harm the person in the bathroom if she didn’t get her phone back — and she sounded serious. This was all recorded in the store while she was waiting for my son to finish. After my son exited the restroom with her phone, intending to hand it to someone at the front, Chantel snatched it from his hands. Once we left the building, I told her she should never talk about harming a customer. She claimed he would’ve taken her phone, but he had no intention of taking it; she simply left it behind. Another bystander intervened, telling her that she represents the store and should not behave that way. I will be filing a complaint with HR and the district manager. There is absolutely no justification for threatening harm to a minor.
My order always comes out fast. Staff is always friendly and welcoming. I always go inside. It's as fast or faster than drive thru (depending on amount of people). Store & bathrooms are always clean.
Atmosphere: 5
Food: 5
Service: 5
Ordered a venti frapp and did not get a venti. Very disappointed. Still tasty though.
Restaurantji Recommends
It's Starbucks what else can you say.
Atmosphere: 5
Food: 5
Service: 5
The lady was very eager to please me they were very nice.
Atmosphere: 5
Food: 3
Service: 5
I was trying to get a venti carmel macchiato. The coffee tasted like descaled coffee water. I drove off and came back and requested it be remade. The remade coffee wasn't any better. I requested an additional shot to add to the coffee. It didn't make a difference. There is something horribly wrong here. I wish I would have kept it to test it in my lab. I will not go back. Starbucks need to secret shop investigate this franchise.
Food: 3
Service: 1
Says it’s open at 5am. Nope, only the drive through. Not even sure then it actually opens because it doesn’t say. Traveling and stopped in this stupid town to sit, eat, drink a coffee, etc. can’t do it at a Waffle House, not a Starbucks either. This place blows for travelers
Atmosphere: 1
Food: 1
Service: 1
They’re really friendly, always good coffee place is clean and quiet and they are fast service. Thank you for a great coffee.
Atmosphere: 5
Food: 5
Service: 5
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