It is the absolute worst service ever. Nothing is ever ready. 10+ cars always have to “pull forward” better off going across town to the richmond road location.
Atmosphere: 1
Food: 1
Service: 1
chandrakanth sudini
Ordered through kiosk. They forgot about the order ordered rice bowl. rice was dry and hard to eat !
Forrest Harris
I cant rate low enough. Forgot to make order after waiting in lobby for 30+ minutes. Everyone else in lobby had 30 minute wait as well
Jared Walraven
Slowest drive thru ever.
Atmosphere: 1
Food: 2
Service: 1
Jason Hull
Bad mismanagement of the line. It took an extremely long time to get food.
Atmosphere: 2
Food: 5
Service: 2
Adrian Watkins
Worst customer service it town. Very unreliable drive through. Front counter made my mom wait for 20 minutes before someone finally stopped ignoring her. Always out of stuff and they forget stuff in the bag constantly
Cambris Epperson
We stopped by Taco Bell thinking it would be quick to grab some food. We waited over half an hour to get two tacos and one burrito. Not even a combo, just those three items. They didn't have anyone at the counter, we had to use the touch screens to order. There wasn't an option to get a cup for water. So we had to wait for staff to show up at a counter to give food to somebody else to get our water cups. So it took 15 minutes to get a cup and 30 minutes to get our food.
Atmosphere: 4
Food: 3
Service: 2
Paulette Roberts
Went through the drive thru
Food: 5
Service: 5
Ashley
Ordered inside kiosk did not say that they were out of freezers got my food. Then the lady rudely told me that they didn’t have freezes and I asked about how much difference it was because I know freezes are more expensive than soda fountain drinks. She didn’t care about giving me a refund and just kind of walked off. And I understand we’re only talking about a few dollars.
Atmosphere: 1
Food: 2
Service: 1
Travis Douglas
I personally did not know it took 30 minutes just to make a $7 chalupa box I will never go there again
Horrible experience! Food was made incorrectly, which happens, the make everyone park and then leave you. I went back to the window after 7 minutes of waiting on a Mexican pizza to be remade to an attitude because there are door dash orders to be made. SERIOUSLY???! But my food was wrong. Why would I wait until you clear your orders and then come back to mine. Manager never opened the window to see what the problem was, apologize, or hand me my refund. Steady going off about having to do 2 refunds…. Hmmmm I wonder why…. Then was only offered a refund for part of my order. I don’t know who own this place or who is in charge but this is ridiculous.
Service: 1
Benjamin Kroll
Horrible service, most of the employees were vaping inside the restaurant near the food BIG HEALTH PROBLEM absolute shitty service waited 20 minutes for a meal
Atmosphere: 3
Food: 3
Service: 1
Jackie Michael Runion
I asked the girl at the window if I could add one more of the burritos I ordered at the window (I was ordering for multiple people and looked at them up phone wrong when ordering) just seconds before I pulled up and she replied “ No, if you didn’t order at the speaker then it’s just too late” lol! I should have called corporate on her but I have better things to do. To their credit the girl that brought me my food when I pulled up to wait was real nice and apologized and said that the girl that told me I cant add anything to my order at the window was just a grouchy, miserable, lazy personI and said that she can’t believe that she actually said that to me. I told her thanks for trying to smooth it over and I agreed with her that, yeah she definitely seemed like a miserable, grouchy, and lazy person. I just sit back and let karma take the actions against people like that.
Atmosphere: 1
Food: 3
Service: 1
Clayton Wagner
Order and paid extra for 2 items got home and they were wrong. Very frustrating.
It is the absolute worst service ever. Nothing is ever ready. 10+ cars always have to “pull forward” better off going across town to the richmond road location.
Atmosphere: 1
Food: 1
Service: 1
Ordered through kiosk. They forgot about the order ordered rice bowl. rice was dry and hard to eat !
I cant rate low enough. Forgot to make order after waiting in lobby for 30+ minutes. Everyone else in lobby had 30 minute wait as well
Slowest drive thru ever.
Atmosphere: 1
Food: 2
Service: 1
Bad mismanagement of the line. It took an extremely long time to get food.
Atmosphere: 2
Food: 5
Service: 2
Worst customer service it town. Very unreliable drive through. Front counter made my mom wait for 20 minutes before someone finally stopped ignoring her. Always out of stuff and they forget stuff in the bag constantly
We stopped by Taco Bell thinking it would be quick to grab some food. We waited over half an hour to get two tacos and one burrito. Not even a combo, just those three items. They didn't have anyone at the counter, we had to use the touch screens to order. There wasn't an option to get a cup for water. So we had to wait for staff to show up at a counter to give food to somebody else to get our water cups. So it took 15 minutes to get a cup and 30 minutes to get our food.
Atmosphere: 4
Food: 3
Service: 2
Went through the drive thru
Food: 5
Service: 5
Ordered inside kiosk did not say that they were out of freezers got my food. Then the lady rudely told me that they didn’t have freezes and I asked about how much difference it was because I know freezes are more expensive than soda fountain drinks. She didn’t care about giving me a refund and just kind of walked off. And I understand we’re only talking about a few dollars.
Atmosphere: 1
Food: 2
Service: 1
I personally did not know it took 30 minutes just to make a $7 chalupa box I will never go there again
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Cold taco supreme was gross. Waste of money
Food: 1
Service: 1
Horrible experience! Food was made incorrectly, which happens, the make everyone park and then leave you. I went back to the window after 7 minutes of waiting on a Mexican pizza to be remade to an attitude because there are door dash orders to be made. SERIOUSLY???! But my food was wrong. Why would I wait until you clear your orders and then come back to mine. Manager never opened the window to see what the problem was, apologize, or hand me my refund. Steady going off about having to do 2 refunds…. Hmmmm I wonder why….
Then was only offered a refund for part of my order. I don’t know who own this place or who is in charge but this is ridiculous.
Service: 1
Horrible service, most of the employees were vaping inside the restaurant near the food BIG HEALTH PROBLEM absolute shitty service waited 20 minutes for a meal
Atmosphere: 3
Food: 3
Service: 1
I asked the girl at the window if I could add one more of the burritos I ordered at the window (I was ordering for multiple people and looked at them up phone wrong when ordering) just seconds before I pulled up and she replied “ No, if you didn’t order at the speaker then it’s just too late” lol! I should have called corporate on her but I have better things to do. To their credit the girl that brought me my food when I pulled up to wait was real nice and apologized and said that the girl that told me I cant add anything to my order at the window was just a grouchy, miserable, lazy personI and said that she can’t believe that she actually said that to me. I told her thanks for trying to smooth it over and I agreed with her that, yeah she definitely seemed like a miserable, grouchy, and lazy person. I just sit back and let karma take the actions against people like that.
Atmosphere: 1
Food: 3
Service: 1
Order and paid extra for 2 items got home and they were wrong. Very frustrating.
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