So I was up in Texarkana with my girl for the weekend and it was her sister birthday and we were celebrating and we were having a great time then there came the bad part the cake taste it was confetti cake and it tasted like it was molded and old and so the next day my girl friend was Rudely disrespected by two of the staff and said there was nothing wrong with the cake going off of there thought they loved it and we hated it it tasted old and nasty then apon that my girlfriend gets a refund and one of the staff and throws it at her like a dog to go get her money and was horribly disrespected then on the way out she offered to give back the cake after my girlfriend said it was bad y’all need to do something right
Atmosphere: 1
Food: 1
Service: 1
HOPE LOCKETT
This place has the worst customer service, and they are not honest with their refund policy. I did not enjoy my cake and as I processed to take it back for a refund, they processed to gaslight me into saying there is nothing wrong with the cake and that they wouldn’t give me any money back.
stephanie conerly
The lady that was in there tonight was super friendly and extremely nice. Customer service is amazing! Thank you for being wonderful! Sweets are awesome, was so good! And the shop is so cute and fun! Would definitely recommend 🩵
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Cookies
Chelsi Moore
Best custom cakes in TXK! Have been using them for 6 years for our kid’s birthday cakes and they’ve never disappointed!! Always exceed expectations.
Margie Smith
We bought 2 brownies. They were delicious. Definately our bakery now.
Lauren Akins
My son and I are obsessed with the cake boutique especially the macarons. They are the perfect sweetness and full of flavor. The owner is so patient and is so sweet/ I can message about when they have them so I can make sure to stock up. Don’t forget their cakes and cookies are amazing as well!!!
Atmosphere: 5
Food: 5
Service: 5
Preston Young
Ordered a carrot cake with no nuts it had nuts I contacted them after work hours they responded promptly and made a whole new cake and delivered to my house over an hour away. I can honestly say I have never experienced service so good and professional. And the nut free carrot cake out of this world
Food: 5
Service: 5
Marietta Looney Raney
Chocolate peanut butter cupcakes and decorated sugar cookies are delicious!! Will return for more!!
Christine Boulton
The Shamrock cupcakes from the cake boutique were absolutely adorable and delicious! They were the perfect treat for our class parties, bringing smiles all around. Thank you for making our class party so special!
Atmosphere: 5
Food: 5
Service: 5
Madison Crane
The BEST cakes and desserts around! I always get my birthday cakes here for myself and my grandmother. Mine was a gluten free strawberry with cream cheese icing and my grandmothers is a regular chocolate and vanilla cake. So delicious and beautiful!
Thank you to The Cake Boutique for the beautifully decorated delicious cookies they custom designed for y daughter’s baby shower!
Ashley Jones
great cupcakes and the service is great as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes
E Ellis
What I asked for vs…. What I got. This was embarrassing. I didn’t get to pick the cake up and by the time I looked at it was too late. I paid 60 for this cake and looks like my toddler made it. I could have made a better one at home. If you go to this location make sure you check your cake!! Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Honey Mom
Always perfection! I have used them for 10+ years and always great. The owner Shelly is above and beyond just like her sweets. Defiantly the best in town.
Atmosphere: 5
Food: 5
Service: 5
Terrie Shavers
My fondant paper was falling apart and now my cake is not looking off and the paper was in the fridge for 2 days so don't get there fondant or it might break
So I was up in Texarkana with my girl for the weekend and it was her sister birthday and we were celebrating and we were having a great time then there came the bad part the cake taste it was confetti cake and it tasted like it was molded and old and so the next day my girl friend was Rudely disrespected by two of the staff and said there was nothing wrong with the cake going off of there thought they loved it and we hated it it tasted old and nasty then apon that my girlfriend gets a refund and one of the staff and throws it at her like a dog to go get her money and was horribly disrespected then on the way out she offered to give back the cake after my girlfriend said it was bad y’all need to do something right
Atmosphere: 1
Food: 1
Service: 1
This place has the worst customer service, and they are not honest with their refund policy. I did not enjoy my cake and as I processed to take it back for a refund, they processed to gaslight me into saying there is nothing wrong with the cake and that they wouldn’t give me any money back.
The lady that was in there tonight was super friendly and extremely nice. Customer service is amazing! Thank you for being wonderful! Sweets are awesome, was so good! And the shop is so cute and fun! Would definitely recommend 🩵
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Cookies
Best custom cakes in TXK! Have been using them for 6 years for our kid’s birthday cakes and they’ve never disappointed!! Always exceed expectations.
We bought 2 brownies. They were delicious. Definately our bakery now.
My son and I are obsessed with the cake boutique especially the macarons. They are the perfect sweetness and full of flavor. The owner is so patient and is so sweet/ I can message about when they have them so I can make sure to stock up. Don’t forget their cakes and cookies are amazing as well!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a carrot cake with no nuts it had nuts I contacted them after work hours they responded promptly and made a whole new cake and delivered to my house over an hour away. I can honestly say I have never experienced service so good and professional. And the nut free carrot cake out of this world
Food: 5
Service: 5
Chocolate peanut butter cupcakes and decorated sugar cookies are delicious!! Will return for more!!
The Shamrock cupcakes from the cake boutique were absolutely adorable and delicious! They were the perfect treat for our class parties, bringing smiles all around. Thank you for making our class party so special!
Atmosphere: 5
Food: 5
Service: 5
The BEST cakes and desserts around! I always get my birthday cakes here for myself and my grandmother. Mine was a gluten free strawberry with cream cheese icing and my grandmothers is a regular chocolate and vanilla cake. So delicious and beautiful!
Restaurantji Recommends
Thank you to The Cake Boutique for the beautifully decorated delicious cookies they custom designed for y daughter’s baby shower!
great cupcakes and the service is great as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes
What I asked for vs…. What I got. This was embarrassing. I didn’t get to pick the cake up and by the time I looked at it was too late. I paid 60 for this cake and looks like my toddler made it. I could have made a better one at home. If you go to this location make sure you check your cake!! Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Always perfection! I have used them for 10+ years and always great. The owner Shelly is above and beyond just like her sweets. Defiantly the best in town.
Atmosphere: 5
Food: 5
Service: 5
My fondant paper was falling apart and now my cake is not looking off and the paper was in the fridge for 2 days so don't get there fondant or it might break
Food: 2
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