Wing Stop Terrible service, my order arrived incomplete, the Doordash delivery man called me to let me know and they wanted to give me points to which I told him not to come back so he needed to take his time. And nothing arrived, I left the order and ran away, so I arrived incomplete, I called the restaurant and they told me the same thing to come pick them up, they forgot to pick them up, or else they would give me points to save, who the hell wants points, I want my complete order, I paid for the food, I paid for the shipping, and I also left a tip for the delivery guy, dial doordash, and that they can't do anything since the restaurant is the one that makes the payment, and the hell, both parties get rid of their mistake, so I paid for it. Food that did not arrive, pay tip and pay shipping, do not order online, no one is responsible, they are sinks, the delivery man blocked my calls to the restaurant, I also had to call them from my daughter's cell phone.
Rebekah Owens Smith
Driest wings I've had in a long time
Atmosphere: 4
Food: 1
Service: 5
Joshua Whatley
Even though we order a day ahead of Super Bowl Sunday. They were over hour and half late and still waiting.
Hunter Stanton
Order was placed to the Stateline store by accident or system error. But when I came into the Richmond road location (which I thought I ordered at) and found this out there was no course of action to promptly take care of the customer. I was told pay again and wait 20 minutes. Nobody had a good way to help other than pay and wait. When your lunch is only 45 minutes and you already drive 10 minutes there. It won’t work. Definitely needs to have management training for instances like this. Take care of the customer. Very disappointed for an establishment I truly do like the food. And to top it off have to wait till Monday maybe to get a refund. Money lost. Time lost. Customer Care not present.
Atmosphere: 3
Food: 5
Service: 1
Dale F.
Amazing customer service, great food, just a great spot overall
Atmosphere: 5
Food: 5
Service: 5
Charittee Cooks
Finally found something too hot to eat the atomic wings!! They were busy but the staff and food were amazing!! Definitely will return!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 15 PC Meal for 2, Triple Chocolate Chunk Brownie
Justforjunk
Jamellia the clerk was pestering us for a tip. She didn't provide any extra service at all. We placed our order and didn't tip because why should we? All she did was her job. She wouldn't rambling while we tried to eat. She threatened to steal and eat my food if I didn't tip her. I felt threatened and obligated to give her my money.
Atmosphere: 3
Food: 4
Service: 1
Tee & Zee TV
Fries overly salty wing were ok and service was t the best
Atmosphere: 2
Food: 3
Service: 2
Jam Master D
Good service on this day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Hot Wings
DeMareo Jones
Great place to eat when your friends and there family members invite you to watch college bowl games with good food and people away from family and son to start new life out of trouble with no money are guidance the show where to go eat and work and how live
Customer service is the worst at this location. Gave me someone else’s order twice and then decided to be rude about it. Monitor your employees! They are a poor representation of a multi million dollar business.
Atmosphere: 1
Food: 3
Service: 1
Vang Vang
Came there and waited for my pick up order for 30 mins and I asked if my order is finished yet and they said they’re working on it but they were so slow and it felt as if they went slower and there was no one else in the store but me terrible service. I don’t recommend this place but I recommend the Wingstop from state line they are faster and better customer service than here.
Atmosphere: 1
Food: 3
Service: 1
carol cc.
Cars were waiting outside before we even got there and we waited an additional 30min during 8pm employees were very slow.
jacob hill
Been to alot of Wing stops all over the place . This one was the worst experience I may have ever had at one. Rude employees.. cold food after waiting an hour.
Wing Stop Terrible service, my order arrived incomplete, the Doordash delivery man called me to let me know and they wanted to give me points to which I told him not to come back so he needed to take his time. And nothing arrived, I left the order and ran away, so I arrived incomplete, I called the restaurant and they told me the same thing to come pick them up, they forgot to pick them up, or else they would give me points to save, who the hell wants points, I want my complete order, I paid for the food, I paid for the shipping, and I also left a tip for the delivery guy, dial doordash, and that they can't do anything since the restaurant is the one that makes the payment, and the hell, both parties get rid of their mistake, so I paid for it. Food that did not arrive, pay tip and pay shipping, do not order online, no one is responsible, they are sinks, the delivery man blocked my calls to the restaurant, I also had to call them from my daughter's cell phone.
Driest wings I've had in a long time
Atmosphere: 4
Food: 1
Service: 5
Even though we order a day ahead of Super Bowl Sunday. They were over hour and half late and still waiting.
Order was placed to the Stateline store by accident or system error. But when I came into the Richmond road location (which I thought I ordered at) and found this out there was no course of action to promptly take care of the customer. I was told pay again and wait 20 minutes. Nobody had a good way to help other than pay and wait. When your lunch is only 45 minutes and you already drive 10 minutes there. It won’t work. Definitely needs to have management training for instances like this. Take care of the customer. Very disappointed for an establishment I truly do like the food. And to top it off have to wait till Monday maybe to get a refund. Money lost. Time lost. Customer Care not present.
Atmosphere: 3
Food: 5
Service: 1
Amazing customer service, great food, just a great spot overall
Atmosphere: 5
Food: 5
Service: 5
Finally found something too hot to eat the atomic wings!! They were busy but the staff and food were amazing!! Definitely will return!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 15 PC Meal for 2, Triple Chocolate Chunk Brownie
Jamellia the clerk was pestering us for a tip. She didn't provide any extra service at all. We placed our order and didn't tip because why should we? All she did was her job. She wouldn't rambling while we tried to eat. She threatened to steal and eat my food if I didn't tip her. I felt threatened and obligated to give her my money.
Atmosphere: 3
Food: 4
Service: 1
Fries overly salty wing were ok and service was t the best
Atmosphere: 2
Food: 3
Service: 2
Good service on this day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Hot Wings
Great place to eat when your friends and there family members invite you to watch college bowl games with good food and people away from family and son to start new life out of trouble with no money are guidance the show where to go eat and work and how live
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service is the worst at this location. Gave me someone else’s order twice and then decided to be rude about it. Monitor your employees! They are a poor representation of a multi million dollar business.
Atmosphere: 1
Food: 3
Service: 1
Came there and waited for my pick up order for 30 mins and I asked if my order is finished yet and they said they’re working on it but they were so slow and it felt as if they went slower and there was no one else in the store but me terrible service. I don’t recommend this place but I recommend the Wingstop from state line they are faster and better customer service than here.
Atmosphere: 1
Food: 3
Service: 1
Cars were waiting outside before we even got there and we waited an additional 30min during 8pm employees were very slow.
Been to alot of Wing stops all over the place . This one was the worst experience I may have ever had at one. Rude employees.. cold food after waiting an hour.
Atmosphere: 3
Food: 2
Service: 1
The best customer service...I was served by
Atmosphere: 5
Food: 5
Service: 5
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