The food was great! The pizzas were hot. They tasted great! We will be back! If you haven't- get the pizza, salad and some chicken! I haven't been disappointed!
Order is always messed up and the food takes forever. Just save your money and make one at home so u don't have to deal with the bullshit
Atmosphere: 1
Food: 1
Service: 1
Jessme
Typically have good delivery service as well as hot and fresh pizza. Not today. Tracker showed pizza done at 6:03pm, text stated driver leaving at 6:23pm, then arrived in my neighborhood at 6:29pm, but did not deliver pizza until 6:48pm. Called the store to speak with manager and she stated he had wrong order and had to go back so I didn't get wrong order. Umh...then you should have re-made my pizza that has been sitting there for 40 minutes. Horrible service!
Food: 2
Service: 1
Brenda “Bre Faithfully” Sherif
Will not deliver to my address in Hitchcock!! Ive tried doing the address to the police station even!! Your scared of the police too?
Atmosphere: 1
Food: 1
Service: 1
Jermaine
They should not even get a one star from me I ordered pizza from them 1PIZZA and the delivery driver drove off with my pizza and would not pick up the phone nor the pizza place so if you won’t pizza DONT go to them because there service is horrible and I would never order pizza from them again
Kimo Owens
Been ordering here for a while. Great Pizza and fast service. Only had one issue and they fixed it fast. Def my fav Dominos location!
April Pierron
Attempted to order a pizza for pickup. However no answer for at least 20 minutes. I ended up driving over to order in person but they said it would be an hour and a half. I will no longer be a customer of Domino's.
Vegetarian options: N/A I would not recommend domino's in Texas City.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Lava Cake
Randi Fox
Ordered my pizza for delivery from dominos with an estimated delivery of about 20-25 min. Awesome, right. So order was placed at 728pm. 2 med pizzas, cookie brownie, and garlic bread bites. At 742 it was in quality review status according to the pizza tracker. Around 750 I checked just to see how far my my delivery was so I could be ready to meet them in the lobby. Still showing under quality review. At 815p my husband was getting a bit hangry so I checked again to see the status. And what do you know no status change. So I called the store directly just to be hung up on. Called 2 more times sitting in home for over 3.5min each time to have NO ONE ever pick up the phone. After my in 3rd call the tracker showed my driver leaving and in the way. That was about 828pm. I received my order 4 min later (THAT'S RIGHT I AM ONLY LOCATED 4 MIN DOWN THE TO STREET FROM THE LOCATION I ORDERED FROM) once received my think crust pizza was cold and oddly soggy, other pizza cold and moist, cookie brownie dried out and what appeared to be burned, and cold hard garlic bread bites. I didn't even get an opportunity to to call the store to complain, I had an email, in my inbox from dominos staying they dropped ball and offered me 50% off a regular priced menu item or 60 points?! WAIT ARE YOU SERIOUS?! You basically knew before I even knew that my order was ducked off and you are offering me to WHAT?! I spent $30 on food we couldn't even eat. NOT ACCEPTABLE! I mean you didn't just drop the ball... You dropped it, went to pick it up and decided forget it, kicked it out of the way and then said how's 50%. When it comes to pizza delivery I ONLY EVER GO DOMINOS. I may rethink next time and say domi NOS.
Atmosphere: 1
Food: 1
Service: 1
rocky davis
Worst people no answer phone 15min on hold then try tell me no specials at all in store only on app when recording been listening to for 15 minutes has been telling me to ask them about the special $6.99 mix and match plus I order from other Domino's all the time with no problem these people this store are just lazy do not want to do the job don't want to answer the phone and don't want to take your order! Friday Nov, 1st 2024 9pm
Atmosphere: 1
Service: 1
Michelle Norgan
I called like a hour ago. No answer. boss lady have her ear phone on both ears. Forgot boss ladys always thinks there above the rules . And no will say something to them.. and my order was sitting there already 15 minutes. No one was answering there phone calls. I need something done .
I used to get the Domino's 2 topping pizza pizza online for $6.99. the last 2 times we have gotten the pizza it has totally gone down hill!! The crust is terrible and hardly any sauce and less toppings. I probably won't be ordering from here again!! Waste of money!
Atmosphere: 1
Food: 1
Service: 3
Brendan McDonough
So I made a order online which before paying, I saw it was going to take 30min for full delivery. No issue what so ever with that…..2 hours later I get a notification that the order is canceled. I attempted to call the store multiple times during this order but after 15+ minutes of not speaking to anyone, I hung up.
That’s messed up that this place will just ghost you and decide after such a long time that they aren’t gonna get to you.
Maybe suggest a look into how the store is being operated? ??♂️
Atmosphere: 1
Food: 1
Service: 1
benny zadeh
Did not pick up.. cahier was very rude.. will never..
Service: 1
Christopher Culligan
This place SUCKS!!! I ordered 2 large pizzas last night, 1 buffalo chicken (that’s had no buffalo sauce on it at all) and 1 thin crust Hawaiian (that either someone from the location and the delivery driver decided to toss my pizza around and take a few pieces out to eat for themselves)
I’ve spent a total of one hour and 30 minutes on hold trying to get a hold of this location to talk to somebody about this yet to get anyone to pick up the phone. This is ridiculous.
Gregory Young
Person that was in-store staff was really knowledgeable and helpful getting us an online order . The older was completed and the food came in a timely fashion. I was really impressed. Clean and friendly atmosphere.I would recommend them to anyone.
The food was great! The pizzas were hot. They tasted great! We will be back! If you haven't- get the pizza, salad and some chicken! I haven't been disappointed!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings, Lava Cake
Order is always messed up and the food takes forever. Just save your money and make one at home so u don't have to deal with the bullshit
Atmosphere: 1
Food: 1
Service: 1
Typically have good delivery service as well as hot and fresh pizza. Not today. Tracker showed pizza done at 6:03pm, text stated driver leaving at 6:23pm, then arrived in my neighborhood at 6:29pm, but did not deliver pizza until 6:48pm. Called the store to speak with manager and she stated he had wrong order and had to go back so I didn't get wrong order. Umh...then you should have re-made my pizza that has been sitting there for 40 minutes. Horrible service!
Food: 2
Service: 1
Will not deliver to my address in Hitchcock!! Ive tried doing the address to the police station even!! Your scared of the police too?
Atmosphere: 1
Food: 1
Service: 1
They should not even get a one star from me I ordered pizza from them 1PIZZA and the delivery driver drove off with my pizza and would not pick up the phone nor the pizza place so if you won’t pizza DONT go to them because there service is horrible and I would never order pizza from them again
Been ordering here for a while. Great Pizza and fast service. Only had one issue and they fixed it fast. Def my fav Dominos location!
Attempted to order a pizza for pickup. However no answer for at least 20 minutes. I ended up driving over to order in person but they said it would be an hour and a half. I will no longer be a customer of Domino's.
Vegetarian options: N/A I would not recommend domino's in Texas City.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Lava Cake
Ordered my pizza for delivery from dominos with an estimated delivery of about 20-25 min. Awesome, right. So order was placed at 728pm. 2 med pizzas, cookie brownie, and garlic bread bites. At 742 it was in quality review status according to the pizza tracker. Around 750 I checked just to see how far my my delivery was so I could be ready to meet them in the lobby. Still showing under quality review. At 815p my husband was getting a bit hangry so I checked again to see the status. And what do you know no status change. So I called the store directly just to be hung up on. Called 2 more times sitting in home for over 3.5min each time to have NO ONE ever pick up the phone. After my in 3rd call the tracker showed my driver leaving and in the way. That was about 828pm. I received my order 4 min later (THAT'S RIGHT I AM ONLY LOCATED 4 MIN DOWN THE TO STREET FROM THE LOCATION I ORDERED FROM) once received my think crust pizza was cold and oddly soggy, other pizza cold and moist, cookie brownie dried out and what appeared to be burned, and cold hard garlic bread bites. I didn't even get an opportunity to to call the store to complain, I had an email, in my inbox from dominos staying they dropped ball and offered me 50% off a regular priced menu item or 60 points?! WAIT ARE YOU SERIOUS?! You basically knew before I even knew that my order was ducked off and you are offering me to WHAT?! I spent $30 on food we couldn't even eat. NOT ACCEPTABLE! I mean you didn't just drop the ball... You dropped it, went to pick it up and decided forget it, kicked it out of the way and then said how's 50%. When it comes to pizza delivery I ONLY EVER GO DOMINOS. I may rethink next time and say domi NOS.
Atmosphere: 1
Food: 1
Service: 1
Worst people no answer phone 15min on hold then try tell me no specials at all in store only on app when recording been listening to for 15 minutes has been telling me to ask them about the special $6.99 mix and match plus I order from other Domino's all the time with no problem these people this store are just lazy do not want to do the job don't want to answer the phone and don't want to take your order! Friday Nov, 1st 2024 9pm
Atmosphere: 1
Service: 1
I called like a hour ago. No answer. boss lady have her ear phone on both ears. Forgot boss ladys always thinks there above the rules . And no will say something to them.. and my order was sitting there already 15 minutes. No one was answering there phone calls. I need something done .
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Lava Cake
Restaurantji Recommends
I used to get the Domino's 2 topping pizza pizza online for $6.99. the last 2 times we have gotten the pizza it has totally gone down hill!! The crust is terrible and hardly any sauce and less toppings. I probably won't be ordering from here again!! Waste of money!
Atmosphere: 1
Food: 1
Service: 3
So I made a order online which before paying, I saw it was going to take 30min for full delivery. No issue what so ever with that…..2 hours later I get a notification that the order is canceled. I attempted to call the store multiple times during this order but after 15+ minutes of not speaking to anyone, I hung up.
That’s messed up that this place will just ghost you and decide after such a long time that they aren’t gonna get to you.
Maybe suggest a look into how the store is being operated? ??♂️
Atmosphere: 1
Food: 1
Service: 1
Did not pick up.. cahier was very rude.. will never..
Service: 1
This place SUCKS!!! I ordered 2 large pizzas last night, 1 buffalo chicken (that’s had no buffalo sauce on it at all) and 1 thin crust Hawaiian (that either someone from the location and the delivery driver decided to toss my pizza around and take a few pieces out to eat for themselves) I’ve spent a total of one hour and 30 minutes on hold trying to get a hold of this location to talk to somebody about this yet to get anyone to pick up the phone. This is ridiculous.
Person that was in-store staff was really knowledgeable and helpful getting us an online order . The older was completed and the food came in a timely fashion. I was really impressed. Clean and friendly atmosphere.I would recommend them to anyone.
Atmosphere: 5
Food: 5
Service: 5
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