Was slow taking my orderAssociate had no idea what I was trying to order when it's the current promotion.Will not be coming back for any future promotions
Atmosphere: 5
Food: 3
Service: 1
Michell Holland
They are our local favorite for boba. Taro Milk tea made with oolong and honey water. With regular boba is a family favorite after owner recommended it to our son. But everything is good. Grandkids loved playing the games there.
Love this place! Yummy drinks, great atmosphere with sweet employees! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Milk Tea
Cry Babvy (Crybabvy Business)
I had came here several times when pregnant and ordered the cocoa cream wow, it was my favorite due to the warm and cold mix. Every single time I had gone it was fine, when I asked for no ice they’d literally give one ice cube to help accommodate me since they can’t do “no ice” for a warm drink.Today? I was told by the employee NO we can’t do “NO BOBA”. No, we can’t do “ONE ICE CUBE”. When he gave us our drinks I saw both of ours had half the cup full of ice! The employee then grimaced, and admitted he did put a lot of ice. So i asked him to remove the ice. He said “well i already blended all the brown sugar in.. sooo” — which then he took the drinks back, dumped out the ice, and topped it off with a truck ton of milk. we paid $13 for two large drinks of JUST MILK.Worst experience. Drink was poorly made and they weren’t even warm like it’s supposed to be.Poor service explains why it’s empty and multiple friends of mine have complained about the same dude messing up everyone’s drinks. I don’t normally act this way, but if I wasn’t busy I would’ve asked for a refund or someone else to remake my drinks.
Atmosphere: 2
Food: 1
Service: 2
Mark Brown
Great
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mango
Alex De La Cruz
Roasted chestnut tea with boba is not great. It was waaayy overpriced for the quality of the boba. The employees are antisocial and they do not give their input when asking for help. They had some card games, but it was nothing special. May or may return. Honestly, definitely won't. 1 star.
Atmosphere: 2
Food: 2
Service: 1
Jullianna K.
If you're gonna come here, know what you want ahead of time. If it's your first time, don't ask for help or recommendations because you will get yelled at. First time coming here so we did take our time ordering, and we made a mistake by saying "Lychee Green Tea" rather than a "Lychee Punch", and the lady was very annoyed by us, and rolled her eyes and corrected us very rudely instead of explaining the difference, and rushed us to order. Drinks were alright, but service was unprofessional and rude. I would rather go to a different boba shop than have to deal with her attitude again.
Janet Arai
It is rare that I will take the time to post a 1 star Review.I love Bubble Tea. I typically frequent the Valley Ranch Kung Fu Tea. However, I now reside in the The Woodlands, so I was super excited to be so close to this location.I have been to The Woodlands Kung Fu Tea six times, at different times of the day. Four of those times, they have been out of Boba. Two of those times, they have made my drink incorrectly. So, I don't know if they do not use the same recipe/process as the other locations, or if they just don't follow the procedures to ensure consistency.I have worked in the service industry at different stages in my life. I understand that people, especially hungry & thirsty people, can be quite difficult. When I see a facility with a high percentage of salty or unhappy employees, it makes me wonder what kind of energy exists from the top down. That energy of saltiness and unhappiness is finding it's way into my Bubble Tea.The product is not delicious. It is inconsistent with the original recipe.The service is unwelcoming, uninviting, unhappy.Something has to change. Kung Fu Tea is my favorite Bubble Tea place, but this location needs some assessment. My Tea of choice is the Cocoa Cream Wow with Milkcap, just in case they want to make things right. These drinks cost $7.60. It is unfortunate, because when made correctly, it really is delicious.
Atmosphere: 1
Food: 1
Service: 1
Max Lucas
The tea was good, the price was reasonable and the service was quick.However the customer service was not good.Seems like it was high school/college kids, which were not properly trained or maybe just didn’t care enough.
Atmosphere: 3
Food: 5
Service: 3
Tiffany T.
Stopped in for a quick pit stop for some late night Milk Tea and Kung Fu Tea as usual comes through! Sometimes I have issues with the drink being too watery, too sweet, but tonight it came out great. The tapioca was perfectly cooked and sweetened. The service was pretty quick and the store itself was clean and had some games to play if you wanted to sit down and hang out with friends. If you decide to come visit, this is located in a shopping plaza with ample amounts of parking available.
Rude, awkward and zero personality or customer experience cashier. No gloves or cleanliness, I saw her use dirty dishes to make our drinks. Won't be back + the dead bird outside ?
Atmosphere: 1
Food: 1
Service: 1
Seleste Y.
The deliciousness of the boba drinks is undeniable. Their inherent sweetness is so perfectly balanced that I often find myself opting out of the additional sugar. It's a delightful and refreshing beverage choice, just right for any day.
Kae Marie
The drinks were good and my total was $12, which would be fine normally. Except when I paid the ladies at the register took awhile on the screen and refused to give me my receipt and I didn’t think anything of it at first because it’s just a receipt. Until I got home and I looked on my bank statement and they added $3 tip for themselves and charged me $15.12 instead of $12.12. Absolutely ridiculous and basically stealing! It’s a shame because I liked the drinks but them taking money was not cool.
Atmosphere: 1
Food: 3
Service: 1
Scott
Really good food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Waffle
Anil George
We went a couple of times and we really liked this place, their bobba drinks are excellent.
Was slow taking my orderAssociate had no idea what I was trying to order when it's the current promotion.Will not be coming back for any future promotions
Atmosphere: 5
Food: 3
Service: 1
They are our local favorite for boba. Taro Milk tea made with oolong and honey water. With regular boba is a family favorite after owner recommended it to our son. But everything is good. Grandkids loved playing the games there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Waffle, Honey Oolong Tea Cap, Taro Slush with Boba, Honey Milk Tea
Love this place! Yummy drinks, great atmosphere with sweet employees! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Milk Tea
I had came here several times when pregnant and ordered the cocoa cream wow, it was my favorite due to the warm and cold mix. Every single time I had gone it was fine, when I asked for no ice they’d literally give one ice cube to help accommodate me since they can’t do “no ice” for a warm drink.Today? I was told by the employee NO we can’t do “NO BOBA”. No, we can’t do “ONE ICE CUBE”. When he gave us our drinks I saw both of ours had half the cup full of ice! The employee then grimaced, and admitted he did put a lot of ice. So i asked him to remove the ice. He said “well i already blended all the brown sugar in.. sooo” — which then he took the drinks back, dumped out the ice, and topped it off with a truck ton of milk. we paid $13 for two large drinks of JUST MILK.Worst experience. Drink was poorly made and they weren’t even warm like it’s supposed to be.Poor service explains why it’s empty and multiple friends of mine have complained about the same dude messing up everyone’s drinks. I don’t normally act this way, but if I wasn’t busy I would’ve asked for a refund or someone else to remake my drinks.
Atmosphere: 2
Food: 1
Service: 2
Great
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mango
Roasted chestnut tea with boba is not great. It was waaayy overpriced for the quality of the boba. The employees are antisocial and they do not give their input when asking for help. They had some card games, but it was nothing special. May or may return. Honestly, definitely won't. 1 star.
Atmosphere: 2
Food: 2
Service: 1
If you're gonna come here, know what you want ahead of time. If it's your first time, don't ask for help or recommendations because you will get yelled at. First time coming here so we did take our time ordering, and we made a mistake by saying "Lychee Green Tea" rather than a "Lychee Punch", and the lady was very annoyed by us, and rolled her eyes and corrected us very rudely instead of explaining the difference, and rushed us to order. Drinks were alright, but service was unprofessional and rude. I would rather go to a different boba shop than have to deal with her attitude again.
It is rare that I will take the time to post a 1 star Review.I love Bubble Tea. I typically frequent the Valley Ranch Kung Fu Tea. However, I now reside in the The Woodlands, so I was super excited to be so close to this location.I have been to The Woodlands Kung Fu Tea six times, at different times of the day. Four of those times, they have been out of Boba. Two of those times, they have made my drink incorrectly. So, I don't know if they do not use the same recipe/process as the other locations, or if they just don't follow the procedures to ensure consistency.I have worked in the service industry at different stages in my life. I understand that people, especially hungry & thirsty people, can be quite difficult. When I see a facility with a high percentage of salty or unhappy employees, it makes me wonder what kind of energy exists from the top down. That energy of saltiness and unhappiness is finding it's way into my Bubble Tea.The product is not delicious. It is inconsistent with the original recipe.The service is unwelcoming, uninviting, unhappy.Something has to change. Kung Fu Tea is my favorite Bubble Tea place, but this location needs some assessment. My Tea of choice is the Cocoa Cream Wow with Milkcap, just in case they want to make things right. These drinks cost $7.60. It is unfortunate, because when made correctly, it really is delicious.
Atmosphere: 1
Food: 1
Service: 1
The tea was good, the price was reasonable and the service was quick.However the customer service was not good.Seems like it was high school/college kids, which were not properly trained or maybe just didn’t care enough.
Atmosphere: 3
Food: 5
Service: 3
Stopped in for a quick pit stop for some late night Milk Tea and Kung Fu Tea as usual comes through! Sometimes I have issues with the drink being too watery, too sweet, but tonight it came out great. The tapioca was perfectly cooked and sweetened. The service was pretty quick and the store itself was clean and had some games to play if you wanted to sit down and hang out with friends. If you decide to come visit, this is located in a shopping plaza with ample amounts of parking available.
Restaurantji Recommends
Rude, awkward and zero personality or customer experience cashier. No gloves or cleanliness, I saw her use dirty dishes to make our drinks. Won't be back + the dead bird outside ?
Atmosphere: 1
Food: 1
Service: 1
The deliciousness of the boba drinks is undeniable. Their inherent sweetness is so perfectly balanced that I often find myself opting out of the additional sugar. It's a delightful and refreshing beverage choice, just right for any day.
The drinks were good and my total was $12, which would be fine normally. Except when I paid the ladies at the register took awhile on the screen and refused to give me my receipt and I didn’t think anything of it at first because it’s just a receipt. Until I got home and I looked on my bank statement and they added $3 tip for themselves and charged me $15.12 instead of $12.12. Absolutely ridiculous and basically stealing! It’s a shame because I liked the drinks but them taking money was not cool.
Atmosphere: 1
Food: 3
Service: 1
Really good food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Waffle
We went a couple of times and we really liked this place, their bobba drinks are excellent.
Atmosphere: 5
Food: 5
Service: 5