P.F. Chang's

Had a not so great experience when ordering through uber eats. I called in to let them know about items missing in my order and spoke to Maggie who was a “Hospital lead” (which I’m sure is just another word for hostess). She was extremely rude and unapologetic. Especially when the issue was their fault. However, the manager Gilbert made up for her incompetence. He had great customer service and did a great job to make things right and calm me down after my blood pressure went up talking to the “hospitality lead. “

We sat at the table at least ten minutes with no one asking anything, we were thirsty and hungry, and when the waitress finally came, she had the attitude of someone that hated being there, no apology for waiting, no excuses, no social skills. Very disappointing!

Atmosphere: 1

Service: 1

Ordered spicy chicken combo take-out. Food was tasty and good portion (wish you could add some veggies to the base dish). However, the restaurant forgot to add utensils. Since I was at a hotel, that was a problem. Luckily the Aloft had plastic ware.

Food: 5

Service: 3

Never disappointed

Atmosphere: 5

Food: 5

Service: 5

Used to be good, no longer serves good food worth the current prices unfortunately. The quality has dropped significantly over the years.

Atmosphere: 2

Food: 2

Service: 4

Great food as always and great atmosphere. Great staff as well.

Atmosphere: 5

Food: 5

Service: 5

The food is tasteless. They didn't bring soy sauce, with our order, which we have to order twice, because their delivery service canceled the first order.

Atmosphere: 1

Food: 1

Service: 1

The waitress is sooo super nice . She treated us like we were royals! Planning bring drinks appetizers and entrees just perfect timing. One thing at a time. We were never feel we were rushing. We love PF Chang. We have a huge generous tip to the waitress.

Had a great time with full fam (kids back from college). Great service and easy to do some shopping afterwards.

Review of P.F. Chang’s – Memorial Day Visit

The food at P.F. Chang’s is decent, but honestly, it’s overpriced for what you get. The dishes aren’t much different than what you’d find at a mall food court, just at a higher price point. The drinks are strong—basically straight alcohol—which might appeal to some, but at $14 a glass, they didn’t feel worth it. The free dessert we received through the rewards program was probably the highlight of the meal.

As for the service: it started off fine but took a disappointing turn. Since it was Memorial Day, my wife asked if they offered a military discount. We knew they usually don’t, but the waiter said he would check. He later returned saying they “don’t give discounts on top of other discounts,” but still went ahead and honored both the military discount and the free dessert.

The real issue happened as we were leaving. The waiter—(black guy named Curt)—made a rude and unprofessional comment: “It’s always the people who ask for discounts who don’t tip good,” and then complained about our tip right in front of us. If he expected more, he should have treated both of us with respect instead of speaking only to my wife and handing her the check like I wasn’t even there.

We spoke to the manager, who immediately apologized and offered to return our tip so the server wouldn’t receive anything—which we accepted. What could’ve easily been a 4-star review quickly dropped to 1 starbecause of that attitude.

Respect matters—especially on a day meant to honor those who served.

Our waitress was great but I just remember the food being so much better. We were disappointed to say the least. The lo mein tasted like fake ramen noodles with a seasoning packet and the veggie spring rolls were most definitely frozen.

I’ve never been a fan of the food here on multiple occasions, it’s come out with an odd smell, almost like a wet dog, which is definitely off-putting. That said, I still come back from time to time because the overall experience is genuinely fun. It’s a great spot to take a date, with a unique atmosphere and a aesthetic setup. Plus, the employees are always very kind and welcoming, which makes a big difference.

Excellent First Visit at P.F. Chang’s!
We visited P.F. Chang’s in The Woodlands for the first time, and it was an amazing experience! Our waitress, Fabian, was exceptionally attentive and polite, making us feel welcome from the start.

As a delightful surprise for our first visit, we were offered complimentary appetizers, and we chose the pork dumplings — they were absolutely delicious! The main dishes were also very tasty, and the overall atmosphere was stylish and comfortable.Design of restaurant is 🥇

We highly recommend P.F. Chang’s for anyone looking for a great dining experience with excellent service. Will definitely be coming back! 🌟🌟🌟🌟🌟

The worst dining experience I’ve ever had here! Service was terrible- my waiter couldn’t explain much of the menu and couldn’t even make change on my bill! Yikes! What a horror to know young adults don’t know basic math- even the manager had difficulty computing gift cards and cash! This took 30 minutes to resolve!! The restroom was filthy- the floors in the restaurant had food scraps scattered everywhere- what an embarrassment for The Woodlands!!

We had a great experience in The Woodlands location. They even provided a free small dessert as an anniversary gift.