Shipley Do-Nuts

Fantastic. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Nicest people work there! Very friendly and the best donuts and kolaches!

Atmosphere: 5

Food: 5

Service: 5

Fresh and so delicious donuts.

Atmosphere: 5

Food: 5

Service: 5

I’m a veteran and have PTSD. So a man yelling at a woman especially children is triggering. The manager was extremely rude to a child. The place was dirty and did not have options, no one was there. This franchise is trash from the food to the service. -100/10

Atmosphere: 1

Food: 1

Service: 1

The staff at Shipley was pleasant and quick to take care of my order. I was in and out quickly to get my donuts home to my kids. :)

Atmosphere: 5

Food: 5

Service: 5

My order for doordash delivery was made quickly and I will be back again!

Atmosphere: 5

Food: 5

Service: 5

This is a good location and the next closest one to me. I will absolutely pass up the one rt around the corner from me at 25417 Hufsmith Kuykendahl to come to this one. This location has fresh donuts, great friendly service, and I constantly see them cleaning. The young man often there on Saturdays when I go practices proper procedures with money handling vs food.

I support this location and advise others in the area to. Stay away from the 25417 Hufsmith Kuykendahl location unless you like stale hard donuts with a large complimentary order off bad service and attitude.

This location has fresh soft donuts even at noon and a professional staff that is pleasant and knows how to treat customers. Keep up the great work! Wish you continued success!

Atmosphere: 5

Food: 5

Service: 5

Arrived at 10:30 AM and they did not have any glazed donuts.I was very surprised. No glazed donuts at a donut shop. Just sad.

I had the worst ever experience with your store. I’ve been going here for years and it’s the same employees but today for whatever reason Andrea was so rude! I mean I’ve never been treated like this! I had an online order. I pull up to retrieve it and she said she has no record of my order and didn’t believe me! Asked me if I had the right location, starts to tell me the address. I said yes. Then asked if I had the right date. I said yes. I then offered to pull up my receipt/order as I paid for it. She said ok well I don’t have record of it and for me to call corporate. And said they were out of we r out of beignets anyway. I said okay then just give me the kolaches I ordered and a refund for those. She said “I can’t give you a refund for it either” I said well then give me something in place of it? she said she can’t. So disrespectful. So then I got upset because does she expect me to just say okay? No refund no product? She said yes for me to go to corporate. I asked if she can please make this right with an extra kolache and donut something that adds up to what I paid for? She then said fine but with an attitude shook her head as she closed the window.
I then asked her please give me her name. I took my phone out to scan the QR code on the window. She assumed I was recording her, which is silly because it wasn’t even facing her. It was facing the QR code on the window. I said I’m not recording you I’m scanning the QR code and I want to report you, what is your name? She then refused to give me her name. And closed the window on me! At that time, the car behind me started honking her horn so loud making a scene screaming out of her window just asked to speak to the manager and move on. So I had to scream since she closed the window…Can you please give me your manager then? she turned around, grabbed the manager. He walks up to the window immediately says “do I need to call the cops on you?” I said no I’m just asking for your employee name. He said Andrea and I said thx you bye your employees need to learn how to speak to your customers. This was so out of line, disrespectful, and rude.

I always go to this Shipley's when heading to work and the person that takes my order is always so nice, I always order the same thing. Once they were out of spicy kolaches they gave me a regular and the guy offer me a free spicy kolaches next time I was there.

Food: 5

Service: 5

Recommended dishes: Sausage with Cheese \u0026 Jalapeño Kolache

Good donuts

Atmosphere: 5

Food: 5

Service: 5

It was my first time at the actual store, but it wasn't what I expected from the ones by where I live (Friendswood) never been to a store but refering to the actual taste. The donut holes we bought were hard...although the regular one were ok. Not impressed although I was excited when I arrived. ?‍♀️

Atmosphere: 3

Food: 2

Service: 4

A very interesting experience. The stylists were very efficient. Excellent service.

Atmosphere: 5

Food: 5

Service: 5

Went in with kids , only to be shushed by a 20 year old boy. So if you have kids avoid this place , I know I will.

Atmosphere: 1

Food: 4

Service: 1

Every Sunday we stop here to get an apple fritter and we also order a coconut cake. Every single Sunday they are SOLD OUT of coconut cake. Today we asked Why they don't make more if they always sell out? The kid says, pick another donut, that's the solution! So instead of selling more donuts, they are happy to turn away unsatisfied customers. Seems silly as the solution is quite simple.

Atmosphere: 4

Food: 4

Service: 4