Wth is this? It's supposed to be a Chicken Cordon Bleu sandwich. Sure could've fooled me. The cashier that handed us the food was nice and that's why I gave 2 stars. We waited for 20 mins just to get cold fries and slop. I will never return to this location.
Atmosphere: 2
Food: 2
Service: 2
Gzalez
Bought the hype on TV about the HUGE pulled pork sandwich and was extremely disappointed with the portion size. It did not remotely resemble what is advertised and I was actually shocked at how small and flat it is.
To be fair, it was tasty and might come back to try something else but there's better options in UC and much more generous portions.
Service was non existent. No greeting or thank you or a smile. The bag was shoved out the window without a word. I said thank you to a blank stare and zero response.
Food: 2
Service: 1
R B
Fresh food fast! Even at late night hours it was great. Good customer service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Chicken Sandwich
Travis Streib
It's Arby's. Ronnie was super friendly
Atmosphere: 4
Food: 3
Service: 5
Kathleen Bailey
Great customer service and food!
Atmosphere: 5
Food: 5
Service: 5
Rachelle S.
I waited in line 20 mins and I was 3rd in line. Sandwiches were smooshed, soda was incredibly flat. Experience and food ruined.
Atmosphere: 1
Food: 1
Service: 1
Gang Net
Easy to order from the app. Food is always ready and fresh.
Atmosphere: 5
Food: 5
Service: 5
Sunshine Holmes
Food was delicious and Patty made sure everything was fresh ,she has great customer service skills and made my first experience very pleasant,I will definitely be back again
Atmosphere: 5
Food: 5
Service: 5
John Heberling
Full disclosure: I'm a big Arby's fan. But ignoring that for a moment, the Pat Booker location in Universal City knocks it out of the park every time. The food, service, and dining area are always great. And right now (March 2025) they've got a $6.99 crispy chicken or fish sandwich with LARGE drink and LARGE fries included. What a deal! Come for the fish and grab some toast beef sandwiches to go!
Atmosphere: 5
Food: 5
Service: 5
Eli Zerlac
Well I kept wasting my time trying to get hired only to call and get passed over on even though I'm ready to work and have the experience being only offered 8 hours a week starting off lol this place is messed up, if you're trying to get hired be careful cause the management here will surely waste your time unless your a friend or something. Also if prices bother you here this is a franchise Arby's which is why they can charge outrageous prices, some other chain company run ones are way cheaper than this one lmao.
I’ve just gotten over being sick and was craving something comforting when I drove by Arby’s. It was one of my grandparents favorite quick eats. The amazing service started right away when I was not rushed not to order. Being that I was just sick my brains moving slower than usual. When I pulled to the window I was greeted by Patty who went through and verified everything I had ordered. Her demeanor was kind and bright. She made sure I had everything I needed. It can be so hard to find good service lately so pat on the back to Arby’s for hiring this wonderful women!
Atmosphere: 5
Food: 5
Service: 5
manuel gutierrez
So apparently this store runs out of roast beef. The one thing Arby's is known for
Carolyn Elmore
Raw hamburger
Food: 1
Service: 1
GETSUM colunga
Clean restaurant. Very nice and respectful. And food was ?
Wth is this? It's supposed to be a Chicken Cordon Bleu sandwich. Sure could've fooled me.
The cashier that handed us the food was nice and that's why I gave 2 stars. We waited for 20 mins just to get cold fries and slop. I will never return to this location.
Atmosphere: 2
Food: 2
Service: 2
Bought the hype on TV about the HUGE pulled pork sandwich and was extremely disappointed with the portion size. It did not remotely resemble what is advertised and I was actually shocked at how small and flat it is.
To be fair, it was tasty and might come back to try something else but there's better options in UC and much more generous portions.
Service was non existent. No greeting or thank you or a smile. The bag was shoved out the window without a word. I said thank you to a blank stare and zero response.
Food: 2
Service: 1
Fresh food fast! Even at late night hours it was great. Good customer service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Chicken Sandwich
It's Arby's. Ronnie was super friendly
Atmosphere: 4
Food: 3
Service: 5
Great customer service and food!
Atmosphere: 5
Food: 5
Service: 5
I waited in line 20 mins and I was 3rd in line. Sandwiches were smooshed, soda was incredibly flat. Experience and food ruined.
Atmosphere: 1
Food: 1
Service: 1
Easy to order from the app. Food is always ready and fresh.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and Patty made sure everything was fresh ,she has great customer service skills and made my first experience very pleasant,I will definitely be back again
Atmosphere: 5
Food: 5
Service: 5
Full disclosure: I'm a big Arby's fan. But ignoring that for a moment, the Pat Booker location in Universal City knocks it out of the park every time. The food, service, and dining area are always great. And right now (March 2025) they've got a $6.99 crispy chicken or fish sandwich with LARGE drink and LARGE fries included. What a deal! Come for the fish and grab some toast beef sandwiches to go!
Atmosphere: 5
Food: 5
Service: 5
Well I kept wasting my time trying to get hired only to call and get passed over on even though I'm ready to work and have the experience being only offered 8 hours a week starting off lol this place is messed up, if you're trying to get hired be careful cause the management here will surely waste your time unless your a friend or something. Also if prices bother you here this is a franchise Arby's which is why they can charge outrageous prices, some other chain company run ones are way cheaper than this one lmao.
Restaurantji Recommends
I’ve just gotten over being sick and was craving something comforting when I drove by Arby’s.
It was one of my grandparents favorite quick eats.
The amazing service started right away when I was not rushed not to order. Being that I was just sick my brains moving slower than usual.
When I pulled to the window I was greeted by Patty who went through and verified everything I had ordered. Her demeanor was kind and bright.
She made sure I had everything I needed.
It can be so hard to find good service lately so pat on the back to Arby’s for hiring this wonderful women!
Atmosphere: 5
Food: 5
Service: 5
So apparently this store runs out of roast beef. The one thing Arby's is known for
Raw hamburger
Food: 1
Service: 1
Clean restaurant.
Very nice and respectful.
And food was ?
Atmosphere: 5
Food: 5
Service: 5
Wonderful customer service .
Atmosphere: 5
Food: 5
Service: 5
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