Bill Miller BBQ
122 Pat Booker Rd, Universal City
(210) 659-5525
Recent Reviews
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What's the deal with location on SEVERAL different occasions, completely not seasoning their food? I've been to this location 5+ times, always forgetting stuff, not seasoning fries or chicken, or just downright not getting the order right when I tell it to you. I get it's dinner rush, but if you want to make $14 an hour, get the damn stuff down. This is becoming an issue.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Pickles, Chicken Tenders and Fries, Gravy
Bought tacos for my family and the Tacos were poorly made the carne guisada tacos only had one piece of meat and a lot of gravy I tried calling an of course no body wants to answer
Food: 1
Service: 1
Recommended dishes: Breakfast Tacos
Food is usually ok. But, they are not as prepared as other Bill Miller's.
Atmosphere: 3
Food: 4
Service: 2
If I could give them a zero I would. The customer service was absolutely terrible. Sara A C per my receipt, was so busy talking with the boys working she could not even say hello nothing. Then I was told to pull forward. But to where? I asked because this location parking at the front half is not big so I didn't not want to block traffic and the response was I don't know upfront. Then the kid that brought my food said "you had a number one with the extra crap"... um excuse me this is who Bill Millers wants to be working customer service. (That receipt said bell 1 E). Mind you my extra crap was a bean and cheese taco. When I pulled up there orginally no one was in front of me and one car orginally behind me yet multiple people recieved their orders before mine. But the flat out disrespectful attitudes from both employees was just sad. The manager should be embarrassed that this behavior is allowed. Your employees are a reflection of your leadership and if this is how you choose to run it that's just sad. Then when I tried to call it just rang and rang. I'm extremely disappointed in this company. My family has been going for generations and it seems like it's gone so down hill and now I will not be placing holiday orders as orginally planned and I will be referring friends and family somewhere else. I'm also missing items in my meal.
There's a lady at the drive-thru that is always happy happy happy happy happy happy she has an awesome personality
Atmosphere: 5
Food: 5
Service: 5
For some reason, every time I go there, the breakfast tacos barely have anything in them skimpy, and when I get the rodeo or the wrangler, barley any portion for the price forget it ill still go once in awhile to this location caues it is Close by 🤔 👎
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breakfast Tacos
The meat was so dry and so expensive for the quality, so disappointed when I got home had to trash the meat.
Food: 1
They not stingy on meat at this one
Atmosphere: 4
Food: 5
Service: 5
Came through for my weekly Arnold Palmer, delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Tacos, BBQ Sauce
Kid-friendliness: They’ve got a kids menu fairly inexpensive
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Breakfast Tacos
Restaurantji Recommends
Good food if you're willing to pay the price!
Atmosphere: 4
Food: 5
Service: 4
The guy who took our order and Ring us up was so nice very friendly and very fast. The food was all hot and fresh and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Tacos, Tip, Potato Salad, Wrangler Plate
Picked up an order in the drive-thru. Drive through to extremely way too long. Once you receive their food and verified, who is missing a few things, but we figured it out. We were able to enjoy some Bill Miller's barbecue.
Atmosphere: 5
Food: 5
Service: 4
I always love getting breakfast from here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Tacos
Bill Miller's is my go to for bean and cheese tacos and sweet tea.
Food: 4
Service: 4
Recommended dishes: Breakfast Tacos
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